CLANCY CHILDS

clancy@childs.net
http://clancychilds.com

+44 (0)7790 292901

EDUCATION

2005 - 2007         LONDON BUSINESS SCHOOL

Masters in Business Administration with Distinction (Top 10% of MBA Class)

Received Student Award from the Alumni Community

1998 - 2002         UNIVERSITY OF MICHIGAN, USA

BS in Computer Science and Economics (Double Major - GPA 3.4/4.0)

Awarded University Honors

BUSINESS EXPERIENCE

2021 - Now        SIGNAL AI, London, UK

                Chief Product Officer

• Leading the product/platform strategy development and execution for Signal AI’s scale-up growth plan, including expanding into new market use-cases and geographies.
• Launched the Signal AI API suite which has opened new opportunities by making Signal AI’s data and advanced analytics available in new use-cases and integrations.
  

2019 - 2021        DOW JONES, London, UK, New York City, USA & Barcelona, SPAIN

                SVP & General Manager, Dow Jones Knowledge Enablement (aka “Pulsar”)

• Started an innovation business unit within Dow Jones charged with developing new ways to deliver business news to a customer base with changing expectations on personalization and workflow integration. (Included building a new engineering center in Barcelona.)
• Overseeing the development of a knowledge graph platform using modern artificial intelligence (deep learning and natural language processing) methods to extract relevant knowledge from the Dow Jones news corpus.
• Launched WSJ Pro Bankruptcy Intelligence, a knowledge graph of US Chapter 11 Bankruptcies. The data from these bankruptcies are connected to and displayed within Wall Street Journal articles providing a deeper reader experience for restructuring professionals.
• Developed and launched the Dow Jones Knowledge Graph Signals Service APIs which provide structured news event data about companies for B2B businesses.
• Developing the key go-to-market commercialization strategies for these products including pricing, marketing and sales.

2015 - 2019        Chief Product and Technology Officer, Professional Information

• Reorganized and transformed product management function, technology product delivery and roadmap management at Dow Jones Professional Information
• Accountable for product development of Dow Jones’ B2B products and data platforms including Factiva, Risk & Compliance, Newswires, NewsPlus and VentureSource
• Conceived, developed and delivered the Dow Jones DNA platform that places Dow Jones data and content into a developer- and data scientist-accessible platform
• Developed the long-term product and platform strategic roadmaps for Dow Jones Professional Information

2014 - 2015        Chief Data Officer

• Managed global Data Science, Data Warehousing and Data Engineering teams.
• Ran Data Science projects for customer data initiatives including predictive churn analysis, customer segmentation, content recommendation and ad targeting.
• Developed R&D projects for Dow Jones Professional Information including Risk and Compliance Visualization and Content Recommendation from Chat.

2014                INDERUS, London, UK

                Founding Partner

• Founded Inderus as a data and analytics consultancy.
• Actively worked with clients of different sizes, business models and industries to develop their data analytics and data product management capabilities.
• Designed data and measurement strategies, implementing analytics and data collection, and developing data warehouses and infrastructure for data mining.

Early 2014        TIZARO, London, UK

                Chief Product and Marketing Officer

• Launched new Tizaro ecommerce platform with new suppliers and logistics.
• Designed multi-supplier virtual marketplace and procurement platform for large industrial operations (e.g. oil rigs and mine sites).
• Ran marketing and data operations for customer acquisition and retention.
• Developed product data warehouse for merchandising analysis.

2011 - 2014        GOOGLE, London, UK

                Product Manager, Google Analytics

• Launched Google Analytics Premium in Japan, France, Germany, Spain and Italy for both direct and reseller sales channels.
• Managed cross-functional team including sales, marketing, support, legal and engineering to grow Google Analytics Premium business globally.
• Developed and launched features for Google Analytics targeted towards largest enterprise clients and data scientists including unsampled report processing pipeline and integration with Google BigQuery.
• Served as product management lead for all features and efforts around data privacy and security for Google Analytics including ISO 27001 certification, European Data Processing Amendment and Opt-out functionality.

2010 - 2011        Manager, Google Analytics Premium EMEA

• Launched Google Analytics Premium Support programme globally, including design of support model, client segmentation, hiring, training and management.
• Launched Google Analytics Premium in the UK for both direct and reseller sales channels.
• Built and managed high-performing team of consultants, sales engineers and support staff who served Google’s top advertisers and consistently earned top customer satisfaction scores.
• Earned Manager Upwards Feedback rating (from direct reports) in the 99th percentile of all managers.

2007 – 2010         Senior Sales Engineer, Partner Solutions Organisation

• Negotiated contracts and signed deals with some of the largest online publishers in Europe for AdSense (Google’s advertising network) and syndication of Google web search.
• Worked with several European public transportation agencies to launch their data in Google Maps.
• Developed and published Google Conversion Optimisation methodology and launched Google Conversion Professionals programme. Worked with several advertising agencies to develop their in-house conversion optimisation capability.
• Acted as technical pre-sales contact for partner integrations of Google Checkout and Google Apps.
  

Summer 2006         REAL NETWORKS, London, UK

Summer MBA Intern, International Video Services

• Designed and developed business intelligence and data analysis procedures to understand customer behaviours and trends within the subscription video product.
• Researched strategies for premium subscription video products including narrowcasting to underserved audiences and reconfiguring product packages to align with consumer preferences.
  

2003 - 2005         MCGRAW COMMUNICATIONS, New York, USA

Director, Information Technology

• Directed development, marketing, deployment and support of Voice over IP product line. Coordinated between multiple vendors and internal cross-functional team to deliver to market.
• Designed and maintained systems for tracking and billing a constantly growing portfolio of telecommunications services for over 7,000 customer locations and millions of billable calls producing monthly gross revenue of $2.4 million
• Coordinated and led in-house and outsourced development of complex IT projects working with functional heads from revenue assurance, marketing, product development to identify specifications and deliver customised solutions
• Researched new communications technologies and advised board of directors of industry developments that affected the company's competitive position. Initiated change in strategy from traditional telephony to converged services
• Led pre-sales engineering team to design sophisticated telecommunications solutions for clients. Personally engineered and managed client solutions totaling $2 million in gross annual revenue

2002 - 2003         Developer / Data Architect

• Designed, developed and deployed system to track sales, commissions, provisioning and customer inventory for over 50,000 telecommunications circuits
• Increased accuracy of billing information and captured $150,000 in previously lost monthly revenue by migrating data of 1,000 legacy customer accounts to a new billing platform
• Created company intranet and performance management reporting platform for sales, provisioning and customer service. Also built extranet component for customer access to billing information.
  

1997 - 1998         THUNDER HOUSE NEW YORK (NOW MRM PARTNERS), USA

Programmer

• Led programming of web-based client projects including US Airways' E-Savers customer contact database and L'Oreal's cosmetic product matcher
• Presented products and services to clients for consideration in web service and marketing development plans
• Organised, developed and maintained company technology infrastructure including client extranet and web sites for L'Oreal Cosmetics, Tiffany & Co., and US Airways