In addition to refund rights available under applicable laws, if you purchased a course directly on our websites and the money-back option was presented to you during checkout, you are eligible to receive a refund if you are not satisfied with the relevant course within the first 30 days after purchase, provided that all of the following conditions are met:
We will review your application and notify you (by email or otherwise) whether your application is approved. If the application is approved, we will provide you with a refund and subsequently terminate your access. Refunds are not available for customers 30 days after a purchase.
If we determine that you are abusing our money-back policy, we reserve the right to deny a refund.
Important Statement
Please note that only the fulfillment of the above requirements allows you to receive a refund under the Money-back Guarantee. For the sake of clarity, this Money-back Guarantee does not apply to any other instances.
We value any feedback and do everything to make our customers happy with our products and services. However, if you are not completely satisfied with our services, you can get a refund according to the terms provided herein.
Generally, if you do not meet the conditions of our Money-back Guarantee set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or as required by applicable law. In addition, certain refund requests may be considered by our company on a case-by-case basis and granted at our sole discretion.
Note for residents of certain US states. If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.
Note for the EU and UK residents. If you are a consumer based in the EEA, Switzerland, or UK, you have an automatic legal right to withdraw from contracts for purchases of Services. However, when you make a purchase of a single item of digital content (such as a video recording or a pdf file) you expressly agree that such content is made available to you immediately and you, therefore, lose your right of withdrawal and will not be eligible for a refund. By signing up for our Service which is not a single item of digital content and is provided on a continuous basis (such as subscriptions to the Service) you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal we will deduct from your refund an amount that is in proportion to the Service provided before you communicated to us your withdrawal from the contract.
- Exercise of the Right of Withdrawal. Where you have not lost your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into that contract. To exercise your right of withdrawal, you must inform us - BetterMe Inc, 7251 West Lake Mead Boulevard, Suite 300, Las Vegas, Nevada 89128, United States, email: support@betterme.world - of your decision to withdraw from a contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, you need to send your communication to us saying you wish to withdraw from the contract before the withdrawal period has expired.
- Model Withdrawal Form
To: BetterMe Inc, 7251 West Lake Mead Boulevard, Suite 300, Las Vegas, Nevada 89128, United States, email: support@betterme.world
I hereby give notice that I withdraw from my contract of the following service:
Received on:
Name:
Address:
Signature: (required only if sent by post mail)
Date:
Last update: December 18, 2024.