TKT privacy policy

TKT Systems Privacy Policy

This Privacy Policy explains how TKT Systems Ltd ("TKT," "we," "us") collects, uses, and discloses information about you when you use our ticketing platform, payment processing, and event management services ("Services").

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, contact information, and other details you provide.
Event Information: When you create an event listing, we collect information about your event, including title, description, location, date, time, ticket prices, and images.
Customer Data: When customers purchase tickets through our platform, we collect their names, email addresses, payment information, and any other data necessary to process the transaction.
Usage Data: We collect information about how you interact with our Services, such as pages visited, features used, and time spent on the platform.
Device Information: We may collect information about the device you use to access our Services, such as IP address, browser type, and operating system.

2. How We Use Your Information

Provide Our Services: We use your information to enable you to create event listings, sell tickets, process payments, and manage your events.
Improve Our Services: We use usage data to understand how our Services are being used and to identify areas for improvement.
Communicate with You: We may send you emails about your account, event updates, promotional offers (only with your consent), and important service announcements.
Customer Support: We use your information to respond to your inquiries and provide support.
Security and Fraud Prevention: We use your information to protect our Services and users from fraudulent activity and security threats.
Compliance with Laws: We may use your information to comply with Ugandan laws and regulations.

3. How We Share Your Information

Service Providers: We may share your information with third-party service providers who help us operate our Services, such as payment processors, data analytics providers, and customer support platforms.
Event Attendees: If permitted by you, we may share attendee information with event organizers to facilitate event management and communication.
Business Transfers: In the event of a merger, acquisition, or sale of TKT Systems, your information may be transferred to a new entity.
Legal Requirements: We may disclose your information if required by law, court order, or other legal processes or to protect the rights and safety of TKT Systems or others.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, or alteration. However, no method of data transmission or storage is completely secure.

5. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, or for other legitimate business purposes.

6. Your Rights

Depending on applicable Ugandan data protection laws, you may have certain rights regarding your personal information, such as:

Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request to correct inaccuracies in your information.
Right to Deletion: Request to delete your personal information under certain circumstances.
Others: You may have rights such as the right to object to processing or to restrict processing. Consult with a legal expert on your specific rights under Ugandan law.

7. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent.

8. Updates to This Policy

We may update this Privacy Policy. Please review it regularly. Your continued use signifies acceptance of changes.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@ticket.ug

Addendum

TKT subprocessors

TKT privacy policy

Merchant agreement - TKT

T & Cs