LTCV CREDIT PRIVATE LIMITED
(Operating under the brand name "EQUALL")

Effective Date: 31/07/25

FEES AND CHARGES POLICY

1. Introduction

This Fees and Charges Policy (“Policy”) outlines the detailed structure of all applicable interest rates, fees, charges, penalties, and other monetary levies imposed by LTCV Credit Private Limited, a Non-Banking Financial Company (NBFC) incorporated under the Companies Act, 2013, with its registered office at 1st Floor, No.10, 6th Main, 8th B Cross, Jeevan Bheema Nagar, Bangalore, Karnataka- 560075, India (hereinafter referred to as “EQUALL”).

The Policy has been prepared in compliance with applicable Reserve Bank of India (RBI) regulations, including the Fair Practices Code, to promote transparency, comparability, and fairness in lending operations.

2. Objective

The objective of this Policy is to:

Inform prospective and existing borrowers of all applicable fees and charges.
Promote transparent and ethical lending practices.
Standardize internal fee structures and ensure regulatory compliance.
Prevent hidden charges or ambiguities in the communication of financial terms.

3. Applicability

This Policy applies to:

All individual and institutional borrowers of EQUALL.
All loan products offered, including personal loans, consumer loans, credit line facilities, and any other credit instruments issued by EQUALL.
Any changes in fees post-sanction, disbursal, or during the tenure of the loan (subject to legal provisions and contractual terms).

4. Definitions

Term	Definition
Processing Fee	A non-refundable one-time fee levied for evaluating and sanctioning a loan
Penal Interest	Additional interest charged on overdue EMI payments
Foreclosure	Full loan repayment before the scheduled end of tenure
Bounce Charge	Penalty for non-honouring of repayment mandates (e.g., NACH dishonour)
Restructuring Fee	Charges for altering repayment schedule or tenure during loan lifecycle
GST	Goods and Services Tax as applicable (currently 18%)

5. Interest Rates

5.1. Range of Interest Rates

Minimum: 15%
Maximum: 30%

5.2. Type of Interest Rates

Fixed Interest Rate: Remains constant throughout the tenure.
Floating Interest Rate: May vary based on benchmark rates or EQUALL’s internal cost of funds.

5.3. Determination Criteria

Interest rates are determined based on a risk-based pricing model and may vary depending on:

Credit score (e.g., CIBIL/Experian ≥ 650 preferred)
Monthly income and employment stability
Debt-to-Income Ratio
Borrower profile and past repayment behaviour
Loan amount and tenure requested

A Loan Agreement and Key Fact Statement (KFS) will specify the applicable rate and whether it is fixed or floating.

6. Loan Amount & Tenure

Loan Amount: upto ₹ 5,00,000 (subject to borrower eligibility)
Loan Tenure: upto 48 months

7. Fee Schedule

Fee / Charge Type	Description	Applicable Amount / Range
Processing Fee	Application processing and credit underwriting	Up to 4% of the sanctioned loan amount
Account Statement Charges	Hard copy upon request	₹100 per request
Duplicate NOC	Issuance of duplicate no-objection certificate	₹ 100 per request
EMI Bounce Charges	For each failed EMI attempt (e.g., NACH, UPI, etc.)	₹ 500 per instance
Late Payment / Penal Charges	Additional interest on overdue EMIs	3% on the overdue EMI principal
Foreclosure	Fixed loans: Fee applicable; Floating: No fee (RBI)	See Section 8 & 9
Legal / Recovery Charges	In case of default/litigation	At actuals

All charges are exclusive of applicable GST, which will be levied additionally.

8. Foreclosure Policy

8.1. Eligibility Criteria Based on Tenure

Loan Tenure (Months)	Lock-in Period (Months)
Up to 12 months	6
13–24 months	9
25–36 months	12
37–48 months	18

Foreclosure is not allowed before the minimum lock-in period mentioned above.

8.2. Charges for Foreclosure

Customer Segment	Foreclosure Fee
Standard	4% of the principal outstanding
Preferred / Eligible Users	0% (No Charges)

Charges are calculated on the outstanding principal at the time of foreclosure.
GST is applicable additionally.

10. EMI Calculation & Repayment Terms

Monthly EMI is calculated using the standard amortization formula:

EMI=P×R×(1+R)N(1+R)N−1EMI = \frac{P \times R \times (1 + R)^N}{(1 + R)^N - 1}

Where:

P = Principal amount
R = Monthly interest rate (annual rate ÷ 12 ÷ 100)
N = Loan tenure in months

Repayment Methods:

NACH Mandate
UPI AutoPay
Debit Card EMI
IMPS / NEFT / RTGS / Bank Transfer

Borrowers must maintain sufficient balance on due dates to avoid penalties.

11. Refunds and Reversals

Processing fees and documentation charges are non-refundable, even if the loan is not availed.
Refunds for overpayments or errors will be processed within 7 working days post-verification.

12. Review and Modification of Charges

EQUALL may revise fees and charges periodically.
Any revisions will be:
a. Published on the EQUALL website
b. Communicated to existing customers as required by law

13. Grievance Redressal

For fee-related queries or disputes:

Customer Support
Email: support@ltcv.credit
Phone: +91 8095203888
Working Hours:10 am to 6 pm, Monday to Friday

If unresolved within 30 days, complaints may be escalated to the NBFC Ombudsman under RBI.

14. Disclosure

This Policy shall be:

Available at: [Insert Website URL]
Shared with customers upon request
Attached to Loan Agreements / KFS where applicable

15. Approval and Ownership

Approved by the Board of Directors of LTCV Credit Private Limited. Maintained by the Compliance Department.

Authorized By:
Santosh Goteti
Chief Compliance Officer
Date: 31st July, 2025

Policy Version: 1.1
Review Cycle: Annually or as per regulatory guidelines