Bo Tree Psychology - The Therapy Agreement


Client Agreement

The therapy contract is between you and your therapist. Please read through this carefully as it provides information about the practical side of coming to therapy. Upon your signature (or by attending the sessions), the document will constitute a binding agreement between you and your practitioner.

Confidentiality, supervision and note keeping

Therapy often involves the disclosure of sensitive and personal information, so confidentiality is paramount. In order to protect your right to privacy the things you disclose to your therapist will remain confidential between you and them.

All practitioners are bound by their professional codes of conduct as defined by their accrediting organisation.

There are situations in which your therapist can break confidentiality without your consent:

1) Where you the client give consent for confidentiality to be broken and informed to be shared.

2) Where the therapist is compelled by a court of law.

3) Where the information is of such gravity that confidentiality cannot be maintained. This includes instances in which the therapist considers the client or others to be in imminent danger.

Your therapist will always will normally attempt to speak to you before breaking confidentiality.

Supervision - therapists are required by their profession to have regular supervision sessions where they discuss aspects of their clinical work. They do not reveal individual identities during these sessions and supervision itself is confidential between therapist and supervisor.

Record keeping - therapists may find it useful to keep some notes on your sessions. These tend to be brief and help to keep track of topics covered. Notes are kept in a locked cabinet or in password protected documents on practitioner computers in accordance with the data protection act.

Therapy sessions and cancellations

Therapy sessions typically run for 50 mins and take place on a weekly basis. It is not usually possible to offer sessions on a fortnightly basis.

A commitment to prioritise and attend sessions is required. This means protecting the time you have identified to commit to therapy, planning ahead and arriving to sessions on time. It will not be possible for you therapist to extend the length of your session if you arrive late.

At the beginning of an intervention it is helpful to schedule ahead times when you may not be able to attend. Your therapist will also make you aware of any dates when they will be unavailable. If for any reason you are unable to attend a scheduled session it is important that you make your therapist aware in good time.

Sessions cancelled less than 7 days in advance and missed sessions will still be charged the full fee.

Fees and payments

If you agree to continue with therapy after your first appointment, we ask you to pay at least one session in advance to allow us to reserve your slot for the following week. Alternatively, you may choose to pay for a block of session in advance.


If you have any complaints about your practitioner please contact their professional body. You can find information about your therapist and accrediting organisation on our website.

Acknowledgment and Consent

By attending your sessions you are acknowledging that:

You understand and agree to abide by the policies detailed in the patient contract;

We have discussed and clarified any questions you may have about this document.

Name of Client:

Signature:                                                                Date:

Name of Therapist:

Signature:                                                                 Date:

Privacy Notice

On 25 May 2018 the law changed with regard to how organisations have to protect your ‘data’ (personal details and records) and this is called the General Data Protection Regulation or GDPR. The following summary highlights how GDPR is being implemented, by explaining why confidential information is held and how this is protected. 

It is assumed that by engaging with the service you are consenting to records being kept.


E.g. some records may be held indefinitely if there were any issues of concern that could lead to police investigation in the future  

E.g. mental health records are subject to special legislation e.g. children’s records are kept until age 26 and adult records for 8 years after the last contact with the service