Client Packet

Terms of Service

• Late Payment Fee: Each invoice not paid within 30 days is subject to a $100 late fee.
• No Show Fee: Our technicians will use the information provided on your Work Orders (gate code, lockbox code, etc) in order to gain access to the property where the work will be performed. If information is missing on the Work Order and our technician cannot gain access to the property while on site, we will call you on the phone number we have on file for you. If there is no answer, after 15 minutes of our technician waiting, our technician will leave the site and you will be assessed a $100 no-show fee. The No Show Fee may also apply in the event that we scheduled with a tenant, and the tenant is not available to let us into the property.
• Late Cancellation Fee: Jobs canceled within 24 hours of their appointment may incur a cancellation fee equivalent to 25% of the estimated labor for the job.

Contact Information

• Contact person for budget approvals (for when job will exceed NTE)

• Name: ____________________

• Phone Number: __________________

• Email: _____________________

• Contact person for property access information (for lockbox codes, etc.)

• Name: ____________________

• Phone Number: __________________

• Email: _____________________

Acknowledgement of Receipt

I hereby confirm that I have read and understood the Client Packet.

Name of Business: ________________________________

Full Name of Representative: ______________________________

Representative’s Role at Company: _________________________

Signature: __________________________

Date: __________________