COVID-19 Parent/Guardian Guidelines 2021
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Family Health and Safety Guidelines:

Responding to the COVID-19 pandemic

Updated 5/15/2021

The health and safety of our staff, apprentices, students, and their households is of the utmost importance. In responding to the Covid 19 pandemic, we have worked diligently to adapt our school year class offerings with new procedures and protocols based on the latest directives and recommendations provided by the CDC, Contra Costa County Health Services, the American Academy of Pediatrics and Cal/OSHA. We thank you in advance for doing your part to keep our staff, apprentices, students and their families safe!

The following guide outlines Sienna Ranch’s approach to operating our in-person classes during COVID-19. Please note that due to the shifting nature of the pandemic and the changes in recommendations, this policy/guide is subject to change. Parents are encouraged to check the Sienna Ranch website for updates throughout the session.

Current County Guidelines

Contra Costa County Health Services has issued revised health orders as of 12/4/2020. Please make sure to visit for the most up to date health ordinances.  

Sienna Ranch families are required to adhere to county and state guidelines including any travel restrictions.

Sienna Ranch COVID Policy Overview

On Site Policies

While some Sienna Ranch procedures may look different, our staff of dedicated instructors and land/animal stewards are hard at work creating a safe experience within the new parameters so that all students can still safely enjoy the Ranch, our nature and specialty programs, and the surrounding natural places. Some of the new protocols include:

Note: Children under the age of 2 years should not wear cloth face coverings and will not be required to wear them at the Ranch. Per the CDC Guidelines.

According to the new Contra Costa County Policy for Additional Activities (which includes childcare):

As a result of this new ordinance, Sienna Ranch will be requiring students to wear masks when social distancing is unable to take place. This includes any activity where children are unable to remain 6 feet apart.

Face coverings may be cloth coverings, bandanas, or surgical masks. Most important is that they are easy to put on and take off, and are comfortable. See CDC Recommendations for Face Coverings. Per the Contra Costa Health Guidelines: Any mask that incorporates a one-way valve (typically a raised plastic cylinder about the size of a quarter on the front or side of the mask) that is designed to facilitate easy exhaling is not a Face Covering and may not be used to comply with this Order.

We understand that wearing a mask consistently can be a challenging process for many children, especially for our young students. We encourage families to practice mask wearing at home in advance of the start of the session. At the beginning of the session, instructors will front load the class by explaining the mask wearing rules to students. We understand that students will need reminders and positive reinforcement for wearing face masks, however if a student is consistently and repeatedly unable to follow mask rules, the student will be required to be removed from the group until they are able to follow the safety rules and parents will be notified (via parent guardian report and/or a phone call from Sienna Ranch Education Director) so that additional at-home practice and reinforcement can take place. If a student is continually unable to follow the mask policy, they may be asked to leave the class until they are able to follow the mask safety rules.

Required Reporting of Confirmed COVID-19 Contact

In the period beginning 14 days before class starts until 14 days after class ends if your child or someone in your household is confirmed to have COVID-19 you must contact Sienna Ranch administration immediately by calling the office (925) 283-6311 or emailing

Sienna Ranch will follow all reporting guidelines required by the Contra Costa Health Services. Medical information will be kept strictly confidential and will be accessed by our class directors only, except where required by Contra Costa Health Department and State or Federal laws. For more information please visit Contra Costa County Health Services or call the Contra Costa Health Department (844) 729-8410.

Parent Requirements / Tasks

Safety begins before classes even start. We have some additional requirements for our families to complete before the first day of class, and before arriving at class each day. Parents will be required to complete the following tasks:

Adherence to Local Heath Orders

Before the First Day of Session/Class

Before Each Day of class

After Class Ends

Other COVID Procedures

Getting in Touch with your Class Instructor or Sienna Ranch Staff

Maintaining direct contact with families is important, but it's going to be a little different this school year. If you would like to speak with a member of the admin team or with your student’s instructor please reach out to or call us on 925-283-6311. We will arrange a phone call, zoom call, or social distanced in-person meeting as needed.


What to expect if your student shows signs or symptoms of infectious disease?

We plan to be extra cautious to protect our staff, families, and community from COVID-19 and other infectious diseases. If our staff observe any of the common signs and symptoms of infectious respiratory disease, or if a student reports feeling sick, we will call home and request that your student be picked up within one hour.

Students who show signs or symptoms of ANY infectious disease must stay away from class until 3 days after all signs/symptoms have disappeared or until their family provides a signed note from a medical professional stating that their student does not pose a risk of infection to others.

What happens if my student or someone in our family has been in close contact/exposed to someone who has tested positive for COVID-19?

Student must leave program and stay away from Sienna Ranch for minimum of 10 days, or until negative COVID-19 test is presented. Parents/guardians must contact Sienna Ranch immediately. Follow the guidelines for Mass Quarantine as outlined by Contra Costa Health Services (effective July 5, 2020).

I am fully vaccinated. What if I come into contact with someone who tests positive for COVID?

Fully vaccinated people with COVID-19 symptoms

Although the risk that fully vaccinated people could become infected with COVID-19 is low, any fully vaccinated person who experiences symptoms consistent with COVID-19 should isolate themselves from others, be clinically evaluated for COVID-19, and tested for SARS-CoV-2 if indicated. The symptomatic fully vaccinated person should inform their healthcare provider of their vaccination status at the time of presentation to care.

Fully vaccinated people with no COVID-like symptoms following an exposure to someone with suspected or confirmed COVID-19

Most fully vaccinated people with no COVID-like symptoms do not need to quarantine, be restricted from work, or be tested following an exposure to someone with suspected or confirmed COVID-19, as their risk of infection is low.

However, they should still monitor for symptoms of COVID-19 for 14 days following an exposure.

Fully vaccinated people with no COVID-19-like symptoms and no known exposure to someone with suspected or confirmed COVID-19

It is recommended that fully vaccinated people with no COVID-19-like symptoms and no known exposure should be exempted from routine screening testing programs, if feasible.

What happens if a student tests positive for COVID-19?

If Sienna Ranch identifies a child who tested positive for COVID-19 or we learn they are positive, we will take the following steps:

In the case of a confirmed case, the CDC recommends the child not return until:

A note on confidentiality:

If there is the possibility that a stable group has  been exposed to COVID-19, Sienna Ranch will notify the families directly. Through contact tracing, the local Health Officials will assess and inform all persons who may be at risk and require quarantine and/or testing. In line with public health practices and medical and student privacy laws, only those who would need to know about confirmed COVID-19 cases for personal health and safety reasons will be informed. To protect students privacy names will be omitted from the correspondence.

What if a parent who is a healthcare provider cared for a COVID-19 patient and is now symptomatic, can the child attend?

No. Children should not attend child care if anyone in the household has symptoms suggestive of COVID-19, whether a health care worker or not.

If a parent is diagnosed with COVID-19 will their student need to self-quarantine prior to returning to Sienna Ranch?

Yes. If a student or staff has a household member that tests positive for COVID-19, you must contact Sienna Ranch immediately. The student will be ordered to quarantine at home until 14 days have elapsed since all household members are no longer considered infectious. Contra Costa County Health Services may issue an order with explicit instructions on quarantine and details on its expiration. If requested by Sienna Ranch, parents may be asked to provide clearance letters at the end of isolation/quarantine.

What if my family goes on a trip before or during my Sienna ranch class or camp?

Although the SIP has been lifted from Contra Costa County, if you are travelling outside of 120 miles of Contra Costa County, we ask that your family quarantine for the recommended amount of time before returning to Sienna Ranch.

I am a parent/guardian who will be attending the Let’s Play and the Ranch Class. Do I need to wear a mask?

Yes, all adult visitors and parents/guardians must wear a mask at all times when on ranch property.

What is the Refund, Credit and Make-Up Policy?

For the safety of our staff and families: students who are experiencing signs and symptoms of infectious disease or who may be carrying infection from members of their household may not attend Sienna Ranch classes. In this case, we are not able to issue refunds, transfers, or credits.

For details on our refund policy see:

What type of training are you providing Sienna Ranch Staff?

All staff will be trained on social distancing, stable groups, cleaning and disinfecting (according to CDC guidelines), virus spread reduction practices as well as required hand washing during our fall training week. Each instructor will be responsible for making sure that all program participants as well as staff, adhere to the requirements.

Will children be instructed on good hygiene practices?

We highly recommend that parents discuss proper hygiene practices with their children well in advance of starting your first day.

At the beginning of each session students will participate in an orientation to include a discussion on the need to be attentive to personal space and avoiding close contact, stable group management, handwashing techniques, mask management, keeping hands away from the face, sneezing and coughing etiquette and respecting others' belongings.

What are your handwashing protocols?

Students and Instructors will wash their hands upon arrival and multiple times during the day. Staff will instruct children how to wash hands effectively, and we ask that you review the importance of handwashing at home (don’t forget to check out our Sienna Ranch Handwashing Video!).

Will hand sanitizer be available?

Hand sanitizer will be provided and used as needed when children and staff are not near a sink. Parents are invited to donate hand sanitizer!

My child has health issues. Is coming to Sienna Ranch a good idea?

We cannot offer an opinion on whether or not participating in Sienna Ranch programs is a good fit for your child. This is a personal family decision that should be evaluated based on recommendations from your primary care physician. We can assure you that, following the guidelines we have been provided, we are doing everything we can to provide the safest environment possible for students and staff.

How many students per group?

In accordance with local and state guidelines, group sizes will be limited to a max of 12 students; however, Sienna Ranch has further limited most of our group sizes to 8 or 10 to fit the needs of our programming..

What are the pick-up and drop-off logistics? What will health screening look like?

Daily Health Screening Questions (asked at drop-off each day)

Fever or chills


Shortness of breath or difficulty breathing


Muscle or body aches


New loss of taste or smell

Sore throat

Congestion or runny nose

Nausea or vomiting


PreK/K classes:

1st Grade and Up:

Pick up and drop off details will be sent to parents/guardians the week before the start of the Session. It is important that you review the procedure carefully as some details and class locations may change.