Terms of Service
Effective Date: Nov 27, 2024
Last Updated: June 11, 2025

1. INTRODUCTION

1. Welcome to Karma! By using our services, you agree to these Terms of Service. If you do not agree, you may not use our platform. These Terms of Service ("Terms") govern your access to and use of our services ("Services"), including the ability to link your accounts, earn cashback,  and donate cashback to charities.
2. These Terms of Service (the “Terms”) are a binding contract between you and Karma Card Corporation. (“Karma,” “we” and “us”). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the PRIVACY POLICY () and any other relevant policies.

2. DEFINITIONS

To ensure clarity, the following terms are defined for use throughout these Terms of Service:

3. Services: Includes, means and used interchangeably with terms such as functionalities, products, website, platform, application, and services provided by Karma, including but not limited to: earning cashback, linking accounts, donating cashback, managing payment cards, and accessing personalized recommendations or offers based on spending habits. The Services also encompass tools for reporting and gaining insights into cashback and donation activities, customer support and technical assistance, and integration with third-party platforms, applications, or payment processors as required to deliver these functionalities. Additionally, the Services include access through various interfaces, such as mobile applications, desktop platforms, or other digital means, and are subject to eligibility requirements and geographical or legal limitations. Community engagement features, such as Karma Stories, forums, or user interaction platforms, are also part of the Services. The Services extend to processing monetary transactions, including payments, donations, and fund transfers, as well as any updates, upgrades, or new features introduced to improve functionality. Educational content, tutorials, or resources related to financial management, cashback, or donations provided through the platform are also part of the Services.
4. User: Any individual who accesses or uses the Services provided by Karma.
5. Partner Merchants: Businesses or organisations participating in the Karma program to offer cashback rewards or other incentives to users.
6. Eligible Transactions: Purchases or activities completed by users that meet the criteria for earning cashback, as defined by Karma or its partner merchants.
7. Cashback: Monetary rewards earned by users for completing Eligible Transactions, which can be credited to their accounts or donated to charities.

3. SCOPE OF SERVICE

1. We provide users ("you" or "your") to earn cashback effortlessly through everyday activities like shopping, dining, and fueling up, while supporting causes that matter most to you. With seamless integration for individuals including Credit Union members, you can securely link your accounts to start earning cashback, which you can donate to the charities of your choice. Our user-friendly features let you set up an account, select organizations to support, and make a meaningful impact with every eligible transaction. Turn your everyday spending into a force for good!
2. Eligibility: To use our Services, you must: Be at least 18 years old or the age of majority in your jurisdiction and have the legal capacity to enter into contracts. You have not previously been suspended, removed or deactivated from the Services; Agree to these Terms and our Privacy Policy.

4. CREATING AN ACCOUNT

1. We’re excited to have you join Karma! To get started, simply download the Karma app and sign up using a valid email address or one of our supported login methods. We kindly ask that you provide accurate and up-to-date information during the registration process so we can ensure the best experience for you.
2. Your account is personal to you, and we encourage you to keep your login details private and secure. If you ever suspect that someone else has accessed your account or notice any unusual activity, please let us know right away—we’re here to help at help@karmaconnect.com. While we can’t take responsibility for issues caused by unauthorized access, we’ll do our best to support you in resolving any concerns. Together, let’s keep your Karma experience safe and enjoyable.

5. LINKING AND MANAGING CARDS

We want to make it easy and secure for you to connect your cards with Karma.

3. Card Linking
   To enjoy the full benefits of Karma, you’ll need to link your debit or credit card through the app’s Connect tab. During the process, you’ll be asked to provide your bank login credentials. Rest assured, this is only for secure, read-only access to verify your transactions—we never have access to your actual banking or login details.
4. Supported Cards and Banks
   Karma supports most major credit and debit cards, as well as a wide range of banks. If you find that your card or bank isn’t supported, we’re here to help.
5. Security
   Your security is our top priority. Karma uses bank-grade encryption to protect your information, and we never store, share, or sell sensitive card details. You can have peace of mind knowing your data is safe with us. By linking your card, you agree to provide accurate and truthful information. If you ever encounter any issues or have concerns, don’t hesitate to contact us at help@karmaconnect.com. We’re committed to making your Karma experience secure, seamless, and enjoyable!

6. GENERAL PAYMENT AND CASHBACK TERMS

At Karma, we’re committed to helping you make the most of your purchases while supporting the causes you care about.

6. Eligibility for Cashback
   You can earn cashback on eligible transactions made with our partner merchants, provided they meet minimum purchase amounts and apply to specific product categories. Please note that certain purchases may be excluded, and eligibility criteria can vary depending on the merchant. We encourage you to review and comply with the terms and conditions and all the other policies of the merchant, including their policies for returns, cancellations, and disputes.
7. Donation to Charities
   You can donate your cashback and can support one of the registered non-profit or tax-exempt organizations available on our platform. Please be aware that once a donation is processed, it is irrevocable. We recommend verifying that the selected organization complies with applicable tax laws to ensure your donation has its intended impact.
8. DISCLAIMERS

1. General Cashback Program Terms

1. Eligibility Criteria: Cashback offers are subject to the terms and conditions outlined in the Karma Connect program and may vary based on whether you are an individual user or an institutional partner. We aim to make these terms as clear and accessible as possible.
2. Card Issuer Restrictions: Transactions made using cards issued by banks or credit unions that are partners of our cashback service providers may not qualify for cashback rewards. This ensures alignment with our agreements while maximizing value for all users.
3. Transaction Validation: Cashback is contingent upon the successful validation of eligible transactions with participating merchants and service providers. While we do our best to ensure smooth processing, there may be occasional delays caused by third-party systems.
4. Program Updates: As our program evolves to serve you better, we may modify or discontinue certain cashback offers, eligibility criteria, or partnerships without prior notice. Please check the program terms regularly to stay informed.
5. Third-Party Responsibility: While we collaborate with trusted partners, Karma Connect cannot guarantee cashback on every transaction and is not responsible for discrepancies caused by third-party providers, partner banks, or technical errors. If you encounter any issues, we recommend reaching out directly to the relevant partner or merchant, and we’re always here to guide you through the process.

2. For Individual Users

1. Partner Bank Exclusions: If your credit or debit card is issued by a bank or credit union that is already partnered with our cashback service providers, cashback may not be available for your transactions. This is a necessary part of our partnerships but may limit eligibility in some cases.
2. Cashback Processing Time: Cashback payouts typically take up to 90 days after the successful validation of a transaction. We appreciate your patience and understanding during this time.
3. Ineligible Transactions: Please note that certain transactions, including cash advances, refunds, or disputed charges, are excluded from cashback rewards. Additional exclusions may apply as outlined in the program terms.
4. User Responsibility: To help us serve you better, please ensure your card is eligible for cashback and that all required information is entered accurately during registration. This helps avoid delays or errors in processing.

3. For Institutional Partners (Credit Unions and Banks)

1. Cashback for Members: Cashback offers extended to credit union members are based on the terms agreed upon between Karma Connect and the participating institution. These terms will be communicated clearly to members by the institution.
2. Rewards Aggregation: Cashback rewards for institutional members may be aggregated and disbursed based on the institution’s policies and the terms agreed upon with Karma Connect.
3. Dispute Resolution: Karma Connect is not liable for disputes between credit unions and their members regarding cashback rewards or for delays caused by institutional processing systems. We encourage institutions to resolve member concerns promptly and efficiently.

4. Additional Notes for All Users

1. Endorsement Disclaimer: The inclusion of a partner or merchant in the cashback program does not constitute an endorsement or recommendation by Karma Connect. We encourage users to evaluate merchants and partners independently.
2. Fraud Prevention: To protect all participants, we reserve the right to withhold or revoke cashback rewards if fraudulent activity or abuse of the program is detected.
3. Tax Responsibility: Any taxes arising from cashback rewards are the sole responsibility of the recipient. Please consult your local tax advisor for guidance.
4. Commitment to Improvement: At Karma Connect, we are committed to continuously improving our program to deliver the best possible experience. Your feedback is invaluable, and we welcome any suggestions to make the program more beneficial for you.

5. About Charities

At Karma, we are proud to provide users with the opportunity to make a difference by donating their cashback or round-ups to a variety of trusted charities as may be stated in the Services . Giving back has never been easier, and we’re here to help you support causes that matter to you.

5. Charity Affiliation: While these charities are featured on our platform and the Services are for your convenience, please note that they are not affiliated with or endorsing Karma in any way.
6. Informational Purpose: All references to charities are provided solely for informational purposes and do not imply a formal partnership, sponsorship, or endorsement by these organizations.
7. Charity Information Accuracy: We strive to present accurate and up-to-date information about the listed charities, but the details provided are sourced from publicly available information. Karma does not guarantee the accuracy, completeness, or timeliness of this information.
8. User Responsibility: We encourage you to conduct your own research and learn more about these charities by visiting their official websites before deciding to donate. Making an informed decision ensures your contributions align with your values and expectations.
9. No Endorsement: The inclusion of a charity on the Karma platform or Services is not an endorsement of its programs, services, or activities. Our goal is to provide options, but the final choice is always yours.
10. Trademarks and Ownership: All charity names and logos mentioned on our platform and Services are used for identification purposes only and remain the property of their respective owners.

6. How We Calculate Impact Metrics: At Karma, we understand that the impact of your generosity matters. That’s why we aim to provide you with clear and accessible impact metrics to help you understand how your donations might make a difference. Here are a few important details about how we calculate and present these metrics:

1. Data Sources: Our impact metrics are based on publicly available information, including charities' official websites, annual reports, and other reliable public sources. We strive to obtain information is accurate, up-to-date, and reflective of the potential impact of your donations.
2. Estimates and Transparency: These metrics are estimates designed to provide a general understanding of your potential impact. While we review and update this information regularly, we recognize that no estimation is perfect. For full transparency, you can find detailed explanations of our methodology and data sources in the ‘Impact Metrics Methodology’ section.
3. Limitations of Public Data: Please note that our metrics are derived from publicly available data, which may have limitations or inaccuracies beyond Karma’s control. This means the metrics may not fully capture the actual outcomes of your donations.
4. No Guarantees: While we do our best to provide reliable estimates, Karma cannot guarantee the accuracy or completeness of these metrics. They are tools to guide your decision-making, not guarantees of outcomes.
5. Charity Affiliation: The display of impact metrics for specific charities does not imply any formal partnership, affiliation, or endorsement by the respective charities.
6. Your Role in Informed Giving: We encourage you to evaluate these metrics critically and conduct your own research before making donation decisions. Your diligence ensures that your contributions align with your values and goals.
7. Our Commitment to You: We’re committed to empowering you with the tools and information you need to make confident and meaningful decisions about your donations.    

7. Impact Metrics Methodology

1. At Karma, our goal is to provide you with the most accurate and accessible impact metrics possible. Below, we outline the methodology behind our impact calculations, ensuring transparency and clarity about how we estimate the potential effects of your donations.
2. Our impact metrics are derived from publicly available and credible sources, including official charity websites, annual and financial reports, research papers and studies, nonprofit watchdog organizations, and government and regulatory bodies. We make every effort to ensure that our data is up-to-date and reliable, but we acknowledge that all public data has limitations.
3. We use a combination of cost-effectiveness analysis, beneficiary impact estimations, and financial reporting to determine the projected outcomes of a donation. Our approach includes evaluating the charity’s operational expenses and efficiency ratios, analyzing historical donation impact reports (e.g., how much is spent per individual helped), comparing data across similar charitable organizations to establish reasonable estimates, and adjusting figures based on inflation and economic conditions where relevant.
4. Impact metrics are inherently estimates and should be viewed as guidance rather than absolute figures. Factors that may affect accuracy include variability in charity operational costs, changes in external funding or resource allocation, local economic and geopolitical conditions affecting aid delivery, and data availability and reporting differences across charities. While we aim for accuracy, we encourage donors to conduct their own research for additional insights.
5. To maintain the integrity of our impact metrics, we regularly review and update our calculations, clearly indicate when data was last refreshed, and provide detailed explanations for how each metric is derived. For full transparency, users can access a breakdown of our sources and calculation models within the ‘Impact Metrics Methodology’ section of our app or website.
6. Karma provides these metrics as informational tools to help guide your giving decisions. However, we cannot guarantee that the outcomes presented will precisely reflect the real-world impact of your donations. The figures displayed serve as reference points rather than absolute guarantees.
7. Our display of impact metrics does not imply any official affiliation, endorsement, or partnership with the charities listed. All metrics are derived from publicly available information and do not represent direct claims made by the charities themselves.
8. We believe that donors should take an active role in their giving decisions. We encourage you to review multiple sources of information, consider additional factors such as charity governance and financial health, and align donations with your personal values and goals.

8. Why We Conduct Testing: To continuously improve our services and deliver meaningful rewards, we may conduct testing including financial A/B testing. This involves presenting different features, rewards, or offers to select groups of users to evaluate what works best. Testing helps us refine our Services and offer more value to you.

1. Randomized Participation: Participation in testing is random, meaning you may experience different features, rewards, or offers than other users. This helps us learn which solutions create the most positive impact.
2. Temporary and Experimental Features: Any features, rewards, or benefits provided during testing are temporary and experimental. These elements may be modified, replaced, or discontinued at any time without notice.
3. No Guarantees: The features or rewards you see during testing are designed for evaluation purposes and may not reflect the final offerings. We cannot guarantee specific financial outcomes or results.
4. Your Data and Privacy: We understand the importance of your privacy. Information collected during testing is used solely to improve our services. All data handling follows our Privacy Policy and complies with applicable laws. We are committed to safeguarding your trust while ensuring the testing process is as seamless as possible.
5. Opting Out of Testing: If you prefer not to participate in financial testing, please contact our support team. While some tests may require platform-wide participation, we’ll do our best to accommodate your preferences whenever possible.
6. Transparency and Communication: We’re committed to keeping you informed. If there are significant changes to how testing impacts you, we’ll share updates in our Terms and Conditions or through direct communication.
7. Limitations of Testing: While we aim to create meaningful improvements, testing is inherently experimental. We cannot be held responsible for any perceived disadvantages, dissatisfaction, or financial differences resulting from participation in a test.
8. Working Together for a Better Experience: We genuinely appreciate your understanding and participation in our efforts to enhance Karma. Your feedback and patience during this process allow us to make our platform better for everyone. Together, we can build features and rewards that matter most to you.

7. ROUND UP

1. Round-Up Feature Terms and ACH Authorization
2. By enabling the Round-Up feature in the Karma app, you authorize Karma (a product of Karma Card Corporation) and its bank partners to initiate biweekly recurring ACH debits from your linked funding account. These debits represent the total amount of round-ups accumulated from your transactions over the preceding period, calculated as the difference between your transaction amounts and the next whole dollar (e.g.,  if your transaction is $1.03, we’ll round it up by $0.97; if it’s $4.56, we’ll round it up by $0.44. These small amounts will quietly add up in the background)
3. Deposit Schedule: Round-up totals will be debited every other Friday via Same Day ACH. Funds may take up to three (3) business days to settle and appear in your Karma account. You can view your transfer history in the Transactions section of the app settings.
4. ACH Debit Authorization (Recurring): By enabling the Round-Up feature and clicking “Authorize,” you confirm and agree to the following:

1. You provide Karma with recurring authorization to electronically debit your linked funding account for the variable amount collected through round-ups, as defined in the app.
2. You understand that the amount debited will vary based on your transaction activity and the app’s round-up calculations.
3. You are an authorized user of the linked account.
4. These transactions comply with applicable U.S. laws and Nacha Operating Rules.
5. You acknowledge and accept responsibility for ensuring sufficient funds are available in your account at the time of each scheduled debit. Karma is not liable for any fees or penalties charged by your bank due to insufficient funds.
   
6. A copy of this authorization will be available to you within the Karma app settings.
7. This authorization is effective as of [Insert Today’s Date] and remains in effect until you revoke it.
   

5. You may revoke this authorization at any time by turning off the Round-Up feature in the app or contacting Karma at help@karmaconnect.com. To prevent a specific upcoming debit, your revocation must be received before the entry is transmitted by Karma. Additionally, you retain your right under Nacha Rules to stop payment of a scheduled recurring debit by notifying your bank at least three (3) banking days before the scheduled debit date.
6. Karma may modify or discontinue the Round-Up feature at any time. If changes occur, you will be notified in advance. By using this feature, you confirm that you have read, understood, and agreed to these Round-Up terms as part of Karma’s overall Terms of Service.
7. Use of Collected Funds The round-up amounts collected will be added to your Karma cashback balance and subsequently transferred to the charities supported by Karma. Please note that up to 10% of the total round-up amount may be retained by Karma or its affiliates as an administration and platform fee, with the remaining balance directed to the selected charitable causes. You will be able to track the total amount contributed and view impact reports within the app.

9. FEES AND REVENUE

1. Karma is dedicated to providing Services that empowers users to earn cashback and contribute to meaningful causes. Currently, we do not charge users any fees for earning cashback. However, we do apply a small processing fee on all transactions  to cover costs associated with our processing partners.
2. It is important to note that users are not directly donating to charities through Karma. Instead, they are contributing to tangible impact outcomes, such as planting trees or supporting other measurable initiatives. For example, if a user contributes $1 as a roundup, this may equate to planting one tree. The actual cost of delivering this impact may vary (e.g., $1.00 or $0.85 per tree) based on our partnerships with various organizations.
3. We reserve the right to introduce or modify fee structures in the future as necessary to ensure the sustainability and improvement of our services.
4. If fees are applied, they will be communicated clearly and transparently before taking effect, ensuring you have the opportunity to review and agree to any changes.
5. To support our operations, Karma earns commissions from participating retailers for purchases made through our Services. These commissions help us continue to provide features and services without directly passing costs to you. However, certain transactions, features, or services may be subject to additional fees in the future.

10. REFUNDS AND REVERSALS

1. At Karma, we strive to ensure fairness and transparency when handling refunds and reversals. While we aim to provide a seamless experience, certain situations may require adjustments to cashback or donations. As a rule, no refunds or reversals are provided unless otherwise specified in advance. Please note that refunds and reversals are subject to the policies of our partner merchants and third-party providers. You are hereby encouraged to review and agree to the required terms and conditions.
2. Cashback Refunds

1. Cashback credited to your account is generally non-refundable.
2. However, if you believe there is a discrepancy in your cashback amount, please contact us immediately. Our team will review the matter, and if an error is verified, we will correct it promptly subject to receipt from relevant partner merchants or third party providers.

3. Donation Refunds

1. Donations made through Karma are final and cannot be reversed once processed.
2. If you notice an error in the allocation of your donation (e.g., sent to the wrong organization), please notify us as soon as possible. We will review the situation on a case-by-case basis and work with you to resolve it where feasible.

4. Merchant Reversals

1. If a transaction is voided, cancelled, or refunded by the merchant, any associated cashback may also be reversed.
2. Such reversals are governed by the terms and policies of the respective partner merchant. You are encouraged to review merchant policies before completing transactions.

5. Refunds, reversals, and error corrections may take additional time to process due to third-party reporting schedules or technical requirements. We appreciate your patience during these situations.
6. For clarity on a merchant’s policies, we recommend contacting the merchant directly for specific details about their refund and reversal terms.
7. If you have questions or concerns regarding refunds or reversals, please reach out to us at help@karmaconnect.com. We are here to assist you and ensure that your experience remains positive and fair.

11. PAYMENT PROCESSOR RESPONSIBILITY

1. Karma partners with third-party payment processors to securely facilitate transactions, including cashback payments and donations. These payment processors operate independently, and their terms of service govern the processing of all financial transactions on our platform. While we strive to provide a seamless and efficient user experience, Karma does not assume liability for any errors, delays, interruptions, or failures that occur during payment processing. This includes, but is not limited to, failed or incomplete transactions, incorrect allocation of funds, or delays caused by technical or system issues on the part of the payment processor.
2. By using our Services, you acknowledge and agree that any issues related to payment processing must be addressed directly with your payment processor, bank, or credit card issuer. It is your responsibility to ensure that the payment details you provide on the Karma platform are accurate, current, and complete. Karma cannot be held liable for transactions that fail due to inaccurate information or issues within the payment processor’s systems. Users are also responsible for complying with the terms and conditions of the third-party payment processor, including any fees, restrictions, or additional requirements that may apply.
3. If you encounter an issue with a transaction, Karma may offer reasonable support to assist in facilitating communication between you and the payment processor. However, this support does not imply liability on the part of Karma for resolving such issues. All disputes regarding failed payments, refunds, or chargebacks must be resolved directly with the payment processor or financial institution involved in the transaction.
4. For further assistance or questions about payment processing, please contact us. While Karma is committed to providing a secure and reliable Services, users accept that third-party payment processors operate independently, and Karma cannot guarantee their performance or resolve their errors.

12. CHARITABLE AND NON-PROFIT DONATIONS TERMS

We’re thrilled to support your generosity and commitment to making a difference through Karma. Below are the terms governing charitable and non-profit donations through our Services.

5. Charity Selection: When donating to charities through our platform or Services, you have the freedom to choose from a list of eligible organizations curated by Karma. You may select between 1 to 8 causes to support from our trusted charity partners.
6. While we strive to provide a diverse selection of reputable charities, we do not independently verify the legitimacy, licensing status, or regulatory compliance of the charities listed on our platform. The inclusion of any charity is based on information provided by publicly available regulatory bodies, such as government-registered databases or certification authorities.
7. Users are encouraged to conduct their own research and due diligence to ensure that the selected charity aligns with their values, intentions, and any applicable legal or tax requirements.
8. By using our platform to donate, you acknowledge and agree that Karma is not responsible for the actions, operations, or compliance of the charities listed and does not guarantee their continued eligibility, tax-exempt status, or legal standing. If you have concerns about a particular charity, we recommend contacting the charity directly or consulting with the relevant regulatory authorities.
9. Charities Information Access: Users can access detailed information about each charity on our platform, including their mission and impact. There will also be links to the charities' official websites, providing users with the option to learn more about the organization directly.
10. Donation Management: Users have full control over their charity contributions through the Karma platform. You can manage your causes by adding new charities or stopping donations to specific ones. However, you are required to support at least one charity at any given time.
11. Impact Metrics Dashboard: Karma provides an impact metrics dashboard to help users visualize their contributions. This dashboard will convert your donations into dollar-to-impact metrics, showing the tangible outcomes of your generosity. The metrics will include: Cashback earned and donated, Round-up contributions and Total impact generated by your donations
12. Referral-Based Meal Donations: To amplify the impact, Karma has introduced a referral-based donation feature: For each friend you invite to join Karma, both you and your friend will provide two meals to people in need. This initiative is in partnership with selected charitable organizations focused on combating hunger.
13. Donation Processing: Karma will process your donations to eligible charities on your behalf, making it easy for you to contribute. Donations may be processed through our platform's payment system, and a small processing fee may apply to cover administrative costs. We strive to keep these fees as minimal as possible and will provide transparency on any fees incurred.
14. Tax Implications: Donating through Karma may have tax implications. You are responsible for reporting donations in accordance with local tax laws. To assist you, Karma can provide donation receipts or documentation upon request, making it easier for you to stay compliant with tax regulations.
15. Disclaimer: Karma acts as a facilitator of donations and does not assume responsibility for the legal standing or operational practices of the charities listed on our platform. Users must exercise their discretion and judgment when selecting organizations to support. Additionally, Karma does not guarantee that donations will be eligible for tax deductions in any jurisdiction. By participating in Karma’s donation program, you agree to these terms and acknowledge that you are donating at your own discretion and risk. We are committed to making a positive impact and thank you for your support in making the world a better place.

13. ADDITIONAL TERMS  FOR PLAID INTEGRATION FEATURES

Our App offers a seamless banking experience through the integration of Plaid, enabling users to securely connect and manage their bank accounts, specifically Checking and Savings accounts. By utilizing these features, you agree to the following terms of service, which outline your responsibilities and the scope of the services provided:

16. Bank Account Connectivity: Through the Plaid platform, you can connect your Checking and Savings accounts to the App.Your account information will be handled in accordance with our and Plaid’s privacy policy. Please note that your use of this feature is subject to Plaid’s terms of service, other policies and privacy policies, and we encourage you to review them for a comprehensive understanding of how your data is managed and your use of the App.
17. Bank Account Management: The App allows you to enable or disable connected bank accounts at your discretion. This functionality ensures that you have control over which accounts are active for App-related transactions.
18. Round-Up Feature: Our Round-Up feature is designed to help you make small, impactful donations to chosen charities. With this feature, each transaction made from a connected account will be rounded up to the nearest dollar. The cumulative rounded-up amount will be transferred to the selected charity when it reaches $5.99 or on a bi-weekly basis, whichever occurs first. The minimum donation amount for any transfer is $0.50 (50 cents). The Round-Up feature begins tracking once it is activated, and you can manage this feature for each connected account separately.
19. Round-Up Management: You have the ability to enable or disable the Round-Up feature for each connected account. This allows you to choose which accounts participate in the Round-Up donations and manage your charitable contributions accordingly.
20. Transaction History: The App provides a detailed transaction history for your connected accounts. You can view the transactions processed through your Checking or Savings accounts, along with the corresponding Round-Up amounts transferred to the chosen charities. This transparency ensures you can track your contributions and account activities in real-time.
21. Transaction Search: To enhance your experience, the App offers a search function that allows you to find specific transactions by name. This feature simplifies account management by enabling quick and easy access to transaction details.

Important Notice Regarding Third-Party Services: The above features rely on the integration with Plaid, a third-party service provider that facilitates secure bank connections. By using these features, you acknowledge and agree that your interaction with Plaid is governed by Plaid’s own terms of service, policies and privacy policies. We highly recommend that you familiarize yourself with Plaid’s terms of service and policies to understand how your data is collected, used, and protected.

We are committed to ensuring that your experience with our App is secure, transparent, and user-centric. Should you have any questions or concerns about these features or their terms, please do not hesitate to contact our support team for assistance.

By continuing to use these features, you agree to be bound by both our App’s terms of service and those of Plaid.

14. CASHBACK TERMS WITH LOYALIZE

At Karma, we’re committed to helping you make the most of your purchases while supporting the causes you care about. Our cashback program, in partnership with Loyalize, offers exciting opportunities to earn cashback from thousands of merchants and make a positive impact through charitable donations. Please note that Karma is not responsible for any inaccuracies, changes, or discrepancies in cashback rates or offers provided by Loyalize or partner merchants. Any modifications to these offers are at the sole discretion of Loyalize and the merchant.

22. Cashback Features With Karma’s cashback program, you can:

1. Earn up to 15% cashback from over 6,982 online merchants through our Loyalize cashback partner network.
2. Search offers by name to quickly find the cashback deals you’re interested in.
3. Filter offers by categories to discover cashback opportunities in specific shopping areas.
4. Filter offers by Top Stores and BOPIS (Buy Online, Pick In Store) to find the most relevant and convenient cashback deals.
5. View detailed offer information, including cashback rates and specific Terms & Conditions for each offer.

To maximize your cashback experience, it’s essential to review and comply with Loyalize’s terms and conditions and , along with the policies of each participating merchant.

23. Eligibility for Cashback

Karma does not guarantee that all transactions will be eligible for cashback. Eligibility is determined solely by Loyalize and the respective partner merchants. Additionally, certain purchases may be excluded, and eligibility criteria may change at any time without prior notice. It is the user’s responsibility to verify cashback eligibility directly with Loyalize and the merchant before making a purchase.

You can earn cashback on eligible transactions made with our partner merchants, provided they meet minimum purchase amounts and apply to specific product categories. Please note that:

6. Certain purchases may be excluded from cashback eligibility.
7. Eligibility criteria can vary depending on the merchant.

We encourage you to review the terms and conditions of both Loyalize and the individual merchants, including policies on returns, cancellations, and disputes.

24. Donation to Charities

You can choose to donate your cashback earnings to one of the registered non-profit or tax-exempt organizations available on our platform. Please be aware that:

8. Once a donation is processed, it is irrevocable.
9. We recommend verifying that your selected organization complies with applicable tax laws to ensure your donation has its intended impact.

By participating in our cashback program, you agree to adhere to these terms and ensure compliance with the policies of Loyalize and our partner merchants.

25. Timing of Payments
    While we aim for timely processing of cashback, delays may occur due to reporting schedules, technical issues, or other unforeseen circumstances. Karma is not responsible for any delays in cashback crediting caused by Loyalize, partner merchants, or third-party systems. Users should refer to the merchant’s policies for the most accurate payment timelines. Your cashback will be credited to your account within such days as stated in relevant Merchant Partner’s policies of completing a qualifying transaction (usually 30-60 days but up to 90 days). While we aim for timely processing, delays may occasionally occur due to merchant reporting schedules or technical or any issues. We appreciate your patience and understanding in such situations.
26. Liability for Merchant Disputes

Karma is not liable for any disputes, issues, or discrepancies arising from the policies or actions of Loyalize or partner merchants. Users are encouraged to address any concerns regarding returns, cancellations, or disputes directly with Loyalize or the merchant in question.

27. Errors in Transactions
    If you notice any discrepancies in your cashback or donation, you must report them to us within 30 days of the transaction. We’re here to help and will promptly investigate the issue. To assist us in resolving the matter, please provide any relevant documentation supporting your claim. Failure to report discrepancies within this timeframe may result in forfeiture of the cashback amount in question. While we will make every effort to correct errors, Karma’s liability is limited to the amount of the reported error as may be determined by us and does not extend to indirect or consequential losses.

By participating in our cashback program, you agree to adhere to these terms and ensure compliance with the policies of Loyalize and our partner merchants.

15. REFERRAL PROGRAM

Karma offers a referral program to help users share the benefits of our platform with friends and family. By participating in the referral program, you agree to the following terms:

28. You may invite friends by sharing a referral link through available messaging applications.
29. You may grant Karma access to your contact book to invite friends by sending referral links via text message or other communication channels.
30. By granting Karma access to your contact book, you confirm that you have the consent of the individuals you invite to receive referral invitations.
31. Karma is not responsible for any communication costs or charges that may be incurred by sending referral invitations.
32. Referral rewards, if applicable, are subject to the specific terms and conditions outlined in the referral offer and may vary depending on the promotion.
33. Karma reserves the right to modify or terminate the referral program at any time without prior notice.

By participating in the referral program, you agree to use it in good faith and in compliance with all applicable laws and regulations. 

Karma is not liable for any unauthorized use of the referral program, including the sending of referral invitations without the recipient’s consent. Users are solely responsible for ensuring they have the necessary consent before sending invitations. Karma reserves the right to investigate and take action against any suspected misuse, abuse, or fraudulent activity in connection with the referral program. This may include suspending accounts, withholding rewards, or pursuing legal action, as necessary. Referral rewards are subject to Karma’s sole discretion. Karma reserves the right to withhold, adjust, or cancel referral rewards if any abuse or misuse of the referral program is suspected. Participation in the referral program does not guarantee any rewards. Rewards, if applicable, are subject to availability and the terms of the specific referral offer. Karma reserves the right to modify or cancel referral offers without prior notice. Karma will handle any personal data accessed through your contact book in accordance with our Privacy Policy. By participating in the referral program, you acknowledge that Karma is not responsible for any unauthorized access to or use of the referral links or invitations once they have been sent. The referral program is subject to applicable laws and regulations. By participating, users agree to comply with all relevant laws and assume responsibility for any legal obligations arising from their participation.

16. INTELLECTUAL PROPERTY

We’re proud to provide you with the Karma platform and want to ensure you understand the rights and responsibilities that come with using our Services.

34. Ownership
    All content on the Karma platform including Services and related text, graphics, logos, images, audio clips, digital downloads, software, and all other items—is the property of Karma Card Corporation, its affiliates, or its licensors. This content is protected by copyright, trademark, and other intellectual property laws. We work hard to create and maintain this content, and we appreciate your respect for these rights.
35. Limited License
    When you use Karma, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes for the purpose of using the Services. Please note, this license does not transfer ownership of any intellectual property rights to you—it simply allows you to use our Services..
36. Restrictions

To keep the platform safe and fair for everyone, we ask that you agree not to:

10. Reproduce, distribute, modify, create derivative works, publicly display, or perform any part of the Services.
11. Sell, rent, lease, sublicense, or otherwise commercialize any aspect of the Services.
12. Reverse engineer, decompile, or disassemble any part of the Services.
13. Attempt to gain unauthorized access to our systems or networks.
14. Use the Services for any illegal or unauthorized purpose.

These restrictions help us protect the platform and ensure it operates smoothly for all of you.

37. Modification and Termination
    While we hope you enjoy uninterrupted access to Karma, we reserve the right to modify, suspend, or terminate the Services at any time, without prior notice. We make these decisions thoughtfully and aim to minimize disruptions wherever possible.

38. USER-GENERATED CONTENT

1. At Karma, we value the feedback and input of our users and offer opportunities for sharing content such as reviews, feedback, comments, and other materials ("User-Generated Content" or "UGC") on our platform. By submitting UGC, you retain ownership of your content. However, you grant Karma a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual, and irrevocable license to use, reproduce, distribute, modify, adapt, publicly display, perform, and otherwise exploit the UGC in connection with the operation and promotion of our platform and services.
2. When submitting UGC, you represent and warrant that you own or have all necessary rights and permissions to grant the license outlined above. You further confirm that your UGC does not infringe, misappropriate, or violate any third-party rights, including intellectual property, privacy, or publicity rights. Additionally, you agree that your UGC complies with these Terms of Service and all applicable laws and regulations. Any content that is false, misleading, defamatory, obscene, offensive, harmful, or promotes violence, discrimination, or illegal activities is strictly prohibited. Similarly, UGC containing unauthorized advertisements, spam, or commercial solicitations, or that violates the rights of any individual or entity, will not be allowed.
3. Karma reserves the right, but is not obligated, to monitor, review, or remove UGC at its sole discretion if it violates these Terms, is deemed inappropriate, or for any other reason. While we may moderate content, Karma is not responsible for UGC and does not endorse any opinions or statements expressed by users. Any UGC submitted to the platform will not be eligible for compensation unless explicitly agreed otherwise.
4. By submitting UGC, you agree to indemnify and hold Karma harmless from any claims, liabilities, damages, or expenses arising from your content or any breach of the representations and warranties stated in this section. Your participation in sharing UGC on Karma helps enrich the platform for the community, and we appreciate your contributions.

17. USER RESPONSIBILITIES AND PLATFORM LIMITATIONS

1. We’re excited to have you as part of the Karma community and want to ensure the platform remains a safe and positive space for everyone. Further, at Karma, we’re committed to fostering a trustworthy and secure environment for all our users.
2. Prohibited Activities
   To maintain the integrity of Karma, we kindly ask that You avoid the following activities:

1. Sharing false or misleading information.
2. Using the platform for unauthorized commercial purposes.
3. Uploading harmful, illegal, or defamatory content.
4. Interfering with the operation of the platform or misusing its services in any way or engaging in fraudulent transactions.
5. Attempting to manipulate cashback rewards or related benefits.
6. Violating any applicable laws or regulations, including anti-money laundering (AML) laws.
7. Interfering with our systems or compromising the security of our platform.
8. These guidelines are in place to protect the integrity of the platform and ensure a positive experience for all users.

3. Account Monitoring
   To uphold these standards, we reserve the right to monitor user activity to ensure compliance with these Terms. Monitoring helps us address any potential issues and safeguard the platform for everyone.
4. Suspension of Accounts
   If an account is found to be involved in prohibited activities or in violation of these Terms, we may suspend or terminate the account. We’ll always strive to address issues fairly and transparently, but protecting the platform and its users is our top priority.
5. Maintaining Accurate Information
   It’s important to keep your account details, including linked card information, accurate and up to date. This ensures seamless access to cashback, donations, and other features. If we find that the information provided is inaccurate or outdated, it could lead to account suspension or termination.
6. No Endorsement: Our Services is a tool to help you earn cashback and donate to charities. We do not endorse or promote any specific merchant, product, or charity. You are encouraged to conduct your own research and due diligence before making purchasing decisions or donations.

18. TERMINATION AND ACCOUNT CANCELLATION

We hope you enjoy using Karma, but we understand that circumstances can change.

7. By Users: You may cancel your account at any time by contacting us or using the account settings feature in the app. Any earned cashback or donations must be redeemed or processed before cancellation, as they may be forfeited after your account is closed.
8. By Karma: To maintain the integrity of our platform, Karma reserves the right to terminate accounts for violations of these Terms or any illegal or unauthorized activities. If your account is terminated, any pending cashback or donations may be forfeited, subject to applicable laws. We’ll always strive to handle such matters fairly and transparently.
9. At Karma, we strive to ensure a seamless and rewarding experience for all our users. To maintain the efficiency and integrity of our platform, we’ve implemented a policy for inactive accounts. Accounts with no login or transaction activity for such period as may be determined by Karma, will be considered inactive. If an account remains inactive, any unclaimed cashback or donations may be forfeited, but only after we provide you with prior notice and an opportunity to take action. We understand that circumstances can change, and we want to make it as easy as possible for you to regain access. You can reactivate their accounts at any time simply by logging in or reaching out to our support team. Your participation and satisfaction are important to us, and we are always here to help you make the most of your Karma experience.

19. CONTESTS, SWEEPSTAKES, AND PROMOTIONS

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Services will be governed by rules that are separate from these Terms. If you participate in any of the Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

20. DISCLAIMER

You acknowledge and agree that:

10. Your use of this Website and the Services is entirely at your own risk. They are provided on an “as is,” “as available” basis. The Karma, its parent, subsidiaries, affiliates, sister concerns and all their respective employees, agents, officers, directors, or third-party service providers (collectively, “Karma Parties”) make no warranties, express or implied, regarding this Website or the Services. Karma Parties specifically disclaim any implied warranties of uninterrupted or error-free operation of our Services, merchantable quality, fitness for a particular purpose, and non-infringement of third-party rights, to the fullest extent permitted by law. System failures, maintenance, or other technical issues may result in service interruptions.
11. Karma Parties do not guarantee the quality, reliability, timeliness, or security of the Services, nor do they warrant that the Services will be uninterrupted or error-free. Karma Parties are not responsible for the deletion or failure to properly store or access email messages and electronic files. You assume all risks associated with downloading or accessing data, files, or other materials obtained from third parties as part of the Services, even if you have paid for virus protection services.
12. Accessing and downloading material from this Website is done at your own risk. While Karma endeavors to maintain a virus-free Website, it does not guarantee that materials are free of viruses, worms, Trojan horses, or other harmful code. You are responsible for implementing measures to protect your computer system and data, as well as for any costs associated with service, repairs, or corrections resulting from your use of this Website or the Services. While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or timeliness of the information provided on our platform. It is your responsibility to use the platform in accordance with these Terms and to safeguard your account information. Karma is not liable for losses resulting from your failure to comply with these obligations.

21. LIMITATION OF LIABILITY

While we strive to provide a seamless, secure, and rewarding experience on Karma, it’s important to outline the extent of our responsibilities and limitations.

13. Karma shall not be liable for any indirect, consequential, incidental, special, compensatory or punitive damages or losses or damages for loss of income, loss of business profits, business interruption, loss of data or business information, loss of or damage to property and claims of third parties or other pecuniary loss or any other loss, arising out of or related to these terms, the use of this website or the services. Karma parties will not be liable for any actual or alleged infringement by any third party materials available through the use or access of services or websites. In no event will the cumulative liability of Karma parties arising out of or related to these terms exceed the amount paid by you in the one month immediately prior to any claim. To the extent that some jurisdictions do not allow exclusions or limitations on some categories of damages, these exclusions or limitations may not apply to you.
14. This includes, but is not limited to, loss of profits, revenue, goodwill, data, or other intangible losses arising from:

1. Your use or inability to use the platform or its services.
2. Unauthorized access to or alteration of your data.
3. Errors, bugs, delays, or other interruptions in service.
4. Actions or omissions of third-party partners, merchants, or charities.

15. Our total liability to you for any claims, losses, or damages arising out of or relating to the use of the platform is strictly limited to the total amount of cashback you earned in the six months preceding the date of the claim.

22. API USAGE BY PARTNERS

1. Karma does not provide API access directly to users of our platform. However, our platform may utilize APIs provided by third-party partners to deliver services to you. These APIs are governed by the terms and conditions of the respective providers, and Karma assumes no liability for their availability, functionality, or misuse.
2. Users are prohibited from attempting to access, interfere with, or misuse any APIs that power the functionality of the Karma platform. Any unauthorized attempts to manipulate, extract data, or exploit APIs for purposes outside their intended use may result in account suspension or termination and potential legal action.

23. NO GUARANTEE OF PARTNER OR CHARITY ACTIONS

1. At Karma, we strive to connect you with trusted merchants and charities to enhance your experience and support your goals. However, it’s important to note that we do not have direct control over their actions, operations, or policies.
2. As such, Karma cannot be held responsible for:

1. The quality, availability, or fulfillment of products or services offered by partner merchants. Any issues or disputes regarding purchases must be addressed directly with the merchant.
2. The operations, legitimacy, or compliance of listed charities. We encourage  users to conduct their own research to ensure the organizations they support align with their values and comply with applicable laws.

3. While we make every effort to curate reliable partners and charities, the responsibility for transactions and donations ultimately lies with the user. If you encounter any issues, please let us know—we’re here to assist and guide you to the best of our ability!

24. PARTNER MERCHANT POLICIES

1. While Karma collaborates with partner merchants to provide cashback, we do not control their policies. You are advised to:

1. Review the terms and conditions of partner merchants before completing transactions.
2. Address any disputes regarding product quality or delivery directly with the merchant.
3. If you encounter issues with a merchant, please let us know, and we’ll assist wherever possible.

2. At Karma, we emphasize security, transparency, and adherence to regulatory requirements to the extent applicable to our platform. Karma collaborates with service providers and organizations that represent compliance with Payment Card Industry Data Security Standards (PCI DSS), employing practices such as encryption, tokenization, and regular audits to handle card information securely. Similarly, we engage with partners who indicate compliance with Anti-Money Laundering (AML) regulations by implementing user identity verification, transaction monitoring, and reporting mechanisms as required by applicable laws. Charitable donations facilitated through Karma rely on representations from partners that charities meet relevant legal and tax requirements, such as 501(c)(3) status in the U.S., but Karma does not independently guarantee compliance. Additionally, Karma partners with organizations that claim alignment with data protection laws, to manage data in a secure and lawful manner. You are responsible for ensuring their use of the platform complies with applicable laws, including providing accurate information and adhering to relevant tax obligations for cashback and donations. This approach is intended to promote a safe and transparent platform, but Karma cannot guarantee the compliance of third-party partners or You. For further information or questions about these measures, please contact us.

25. SAVINGS

All the disclaimers in the Terms apply regardless of the causes, circumstances or form of action giving rise to the loss, damage, claim or liability, even if such loss, damage, claim or liability is based upon breach of contract (including, without limitation, a claim of fundamental breach or breach of a fundamental term), tort (including, without limitation, negligence), strict liability or any other legal or equitable theory, and even if advised of the possibility of the loss, damage, delay, claim or liability.

3. You understand and accept that these Terms fairly distribute risk and liability, and that this Section is a crucial component of the agreement between the Parties, a determining factor for figuring any fees or other charges, and a means of encouraging the Parties to enter into these Terms. Moreover, it’s important to reaffirm that these provisions regarding limitations of liability are fundamental to the agreement between you and the Karma.
4. Jurisdictional Limits: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

26. DATA USE AND RETENTION

We are committed to protecting your privacy and handling your personal data responsibly. By using Karma, you acknowledge and agree to review, understand, and accept the terms outlined in our Privacy Policy.

5. Our Privacy Policy explains:

1. How we collect, use, store, and protect your personal information.
2. The purposes for which your data is shared with third parties (e.g., payment processors or partner merchants).
3. Your rights regarding your personal data, including how you can access, update, or delete it.
4. To ensure compliance with applicable privacy laws, Karma retains your data only for as long as necessary to provide our Services or to comply with legal obligations. Once this period has expired, your data will be securely deleted or anonymized.

6. If you have questions or need further information about how we handle your data, please review our Privacy Policy in full. For additional support, please contact us.

27. FORCE MAJEURE

1. At Karma, we are committed to providing you with uninterrupted, reliable, and seamless services. However, there may be rare circumstances beyond our control that could disrupt our ability to deliver these services. These events, commonly referred to as "Force Majeure" events, include but are not limited to:

1. Natural Disasters: Earthquakes, floods, hurricanes, wildfires, or other extreme weather conditions.
2. Global or Regional Emergencies: Pandemics, epidemics, government-mandated lockdowns, or public health crises.
3. Technical Failures: Unforeseen system outages, server failures, software bugs, or power outages.
4. Cybersecurity Incidents: Cyberattacks, malware intrusions, or unauthorized access affecting the platform or our service providers.
5. Third-Party Actions: Strikes, supply chain disruptions, actions or inactions by our vendors, partners, or other third parties essential to the operation of our platform.

2. During such events, Karma will not be held liable for delays, interruptions, or failures to perform our obligations under these Terms. However, we want to reassure you that:
3. Efforts to Restore Services: We will work diligently to mitigate the impact of such events and make every reasonable effort to restore services promptly.
4. Communication: We will keep you informed of the situation and any steps being taken to resolve the disruption.
5. We understand the importance of the services we provide and are committed to acting in good faith during any Force Majeure event. Your patience and understanding during such times are greatly appreciated.

28. INDEMNITY

You agree to indemnify, defend, and hold harmless the Karma from any and all losses, damages, costs, expenses (including legal fees), claims, complaints, demands, actions, suits, proceedings, obligations, and liabilities (including settlement payments) arising from or related to your use of this Website, its content or materials, or the Services, or any negligence, misconduct, or breach of these Terms on your part. However, the Karma reserves the right to participate in the defense and settlement negotiations of any third-party claim, complaint, demand, action, suit, or proceeding with its own chosen counsel, at its own cost and expense.

29. MODIFICATION OF THE TERMS

Karma reserves the right, at its sole discretion, to modify or replace these Terms at any time. We may in our discretion notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date at the top of these Terms. You are advised to review these Terms periodically for any changes. Your continued use of the Website and/ or Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to any of the changes, you must discontinue use of the Website or Services, as the case may be.

30. DISPUTE RESOLUTION

1. At Karma, we strive to address any issues fairly and transparently. If you have a concern, here’s how we handle disputes:
2. If you experience any issues, please contact us. Our team will work with you to investigate and resolve the matter promptly. If the issue remains unresolved, we may refer the dispute to mediation. Both parties agree to resolve disputes through binding arbitration in Delaware. Any unresolved disputes will be governed by the laws of the State of Delaware. You agree to submit to the exclusive jurisdiction of the courts located in this area.

31. LEGAL JURISDICTION

These Terms are governed by the laws of the State of Delaware. Any disputes will be resolved in the courts of Delaware. You outside this jurisdiction agree to comply with these terms as governed by our location.

32. ELECTRONIC COMMUNICATIONS AND SIGNATURES

1. By accessing our Services, Website, Terms, sending us emails, or completing online forms, you are engaging in electronic communications. You consent to receive electronic communications from us and agree that all agreements, notices, disclosures, and other communications we provide to you electronically—whether via email, in-app notifications, or through our Website or Services—satisfy any legal requirement that such communications be in writing and consented to.
2. You agree to the use of electronic signatures, electronic contracts, electronic orders, and other electronic records, as well as the electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the Services or Website, or as outlined in these Terms.
3. You acknowledge and agree that:

1. Your electronic signature has the same legal effect as a handwritten signature where permitted by applicable law.
2. You waive any rights or requirements under applicable laws, statutes, regulations, rules, or ordinances in any jurisdiction requiring: An original (non-electronic) signature; The delivery or retention of non-electronic records;  The use of non-electronic means for transactions, payments, or granting of credits.
3. We will provide you with the ability to withdraw your consent to electronic communications and transactions at any time. However, please note that doing so may limit your ability to use certain features or Services. For assistance or to withdraw your consent, contact us.

33. ASSIGNMENT

You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Karma’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

34. CONTACT

Please reach out to us at help@karmaconnect.com. Our support team is available Monday to Friday, 9am-5pm.

ACH Debit Authorization Agreement

1. Proof of Authorization

By enabling round-up transfers, you authorize Karma Card, Inc. ("Originator") to initiate ACH debits from and, if necessary, credits to your designated linked bank account for payments, fees, or adjustments as per your authorization. This authorization remains in effect until revoked by you as outlined below.

Authorization Details

1. This authorization covers recurring transactions under the round-up program.
2. Transfers will be processed bi-weekly or when your round-up balance reaches $5.99, whichever occurs first.
3. The minimum transfer amount is $0.50 (50 cents) per transaction.
4. Funds will be debited from your checking/savings account linked to Karma Card.
5. Your authorization is effective from the date of activation and remains valid until revoked.

Types of Fund Withdrawal Authorizations

By consenting to this ACH Debit Authorization Agreement, you permit Karma Card to process the following withdrawals:

1. Single Entry: A one-time debit for a specific amount, where you provide explicit authorization before the transaction occurs.
2. Recurring Payments (Standing Authorization): Ongoing debits on a scheduled basis (e.g., bi-weekly, monthly).
3. Series of Payments: Multiple debits under a pre-defined arrangement.

Transaction Amount & Round-Up Mechanism

1. The transaction amount may be a fixed sum or based on a round-up mechanism.
2. The minimum and maximum withdrawal amounts per transaction will be $[0.50] - $ [5.99].

Withdrawal Frequency

1. Debits will be initiated bi-weekly or when the accumulated balance reaches $5.99.

2. Your Rights & Revocation Process

You may revoke this ACH authorization by submitting a written request via email to [support@karmacard.com], received at least three (3) business days prior to the proposed termination date. Revocation applies to future transactions and does not affect those already processed.

Upon revocation, Karma Card will cease initiating debits from your account.

3. Additional Requirements for Standing Authorization

For users consenting to standing authorization, the following terms apply:

How Users Initiate Transactions

Transactions will be initiated when users:

1. Press an authorization button in the Karma Card app.
2. Confirm a transaction via email, SMS, or phone call.
3. Enable an auto-payment feature linked to their account.

Retention & Compliance

1. As per regulatory requirements, Karma Card will retain a copy of this authorization for two years following termination or revocation.
2. Users may request a copy of their authorization at any time.

4. Webhook Integration for Payment Processing

To facilitate real-time updates and transaction monitoring, Karma Card integrates webhooks for payment processing. Users should be aware of the following:

1. Transactions are processed using ACH payments, which may take 1-3 business days to complete.
2. Payment status updates will be provided via email or in-app notifications.
3. Transactions may be declined due to insufficient funds, account restrictions, or banking errors.
4. In the event of a declined transaction, Karma Card will notify users immediately and provide guidance on resolving the issue.

5. ACH Returns & Retry Process

If an ACH transaction fails, the following procedures apply:

Reasons for ACH Returns

A transaction may be returned for various reasons, including:

1. R01 - Insufficient Funds: The account does not have enough balance to cover the debit.
2. R02 - Account Closed: The user’s bank account has been closed.
3. R03 - No Account/Unable to Locate Account: Incorrect account details were provided.
4. R07 - Authorization Revoked: The user has canceled authorization.
5. R10 - Customer Advises Not Authorized: The user reports the transaction as unauthorized.

Return & Retry Policy

1. If an ACH debit is returned due to NSF, account closure, or incorrect details, Karma Card may retry the transaction up to two times within 180 days.
2. The first retry attempt will occur within 2 business days after the initial decline.
3. The second retry attempt will occur within 5 business days if the first retry also fails.
4. Karma Card is not liable for fees imposed by your financial institution due to failed ACH transactions.
5. Users will be notified via email before each retry attempt.

6. Compliance with Nacha & Regulation E

You agree that Karma Card complies with all applicable Nacha Operating Rules and the Electronic Fund Transfer Act (EFTA) under Regulation E to ensure secure and lawful ACH processing. By using Karma Card services, you acknowledge and accept the following:

1. Karma Card is not responsible for transaction delays caused by third-party financial institutions, banking errors, or user account restrictions.
2. You are solely responsible for ensuring sufficient funds are available in your linked account.
3. Unauthorized transactions must be reported within 60 days to be eligible for dispute resolution under Regulation E.
4. Karma Card reserves the right to suspend or terminate ACH payment privileges if fraudulent activity or misuse is detected.
5. Karma Card may amend these terms to maintain compliance with changing regulatory requirements, with prior notice to users.

By proceeding, you expressly consent to ACH debits from your linked account under the terms outlined in this agreement. For recurring transactions, advance notice will be provided where required by applicable laws.

7. Liability Disclaimer & Termination Rights

1. Karma Card is not responsible for overdraft fees, insufficient fund penalties, or any charges imposed by your financial institution.
2. Karma Card is not responsible for delays in processing caused by banks, financial institutions, or third-party services.
3. Users are responsible for ensuring accurate banking details and sufficient funds for ACH transactions.
4. Karma Card reserves the right to suspend or terminate ACH services if:

1. Multiple transactions are returned due to NSF, fraud, or account closure.
2. There is suspected fraudulent activity.
3. The user violates these terms.

8. Acknowledgment & Signature

By signing below or electronically consenting, you agree to the terms of this ACH Debit Authorization Agreement.