Isaac R. Picado UX/UI Design Advisor with over 8 years of experience leading design efforts for SaaS products. Proven ability to enhance user engagement, drive customer retention, and deliver innovative, user-centered design solutions. Expert in conducting user research, developing wireframes and prototypes, and collaborating with cross-functional teams. | Ulloa, Heredia Costa Rica, 40104 |
EXPERIENCESenior Design Advisor, UtilizeCore— San Jose, Costa RicaApril 2024 – PresentConducted extensive user research and usability testing, translating insights into actionable design improvements. Developed high-fidelity wireframes, prototypes, and mockups to visualize design concepts. Collaborated with product managers and engineers to align design efforts with product roadmaps. Established and maintained comprehensive design systems and style guides to ensure consistency. Principal UX Designer, UtilizeCore— New York, NYJanuary 2020 – April 2024Defined product strategy and user experience for UtilizeCore’s entire product suite. Led initiatives to enhance user outreach and design innovation, promoting a forward-thinking UX philosophy. Inspired and mentored team members to push creative boundaries and deliver exceptional user experiences. Senior Product Designer, UtilizeCore— New York, NYJanuary 2018 – January 2020Played a key role in shaping UtilizeCore’s design vision, collaborating closely with engineering and marketing teams. Focused on creating efficient and engaging user interfaces that meet market needs and user expectations. Founding Product Designer, UtilizeCore— New York, NYMay 2016 - January 2018Director of User Experience, Vetty— New York City Metropolitan AreaApril 2015 – May 2016Oversaw UX design for Vetty’s background screening products, contributing to the modernization and simplification of the process. Led cross-functional teams to deliver innovative and user-friendly design solutions. Lead Technical Artist, Psiontech— Costa RicaApril 2014 – April 2015Developed character rigs, animations, and environments for video games. Implemented feedback from artists and project leads to refine and enhance production quality. Product Designer & Advisor, Softech Revolution— San Jose, Costa RicaAugust 2013 – March 2014Designed custom websites and applications, focusing on high-quality, cost-effective solutions for clients. Product Support and Sales, Microsoft— San José, Costa RicaFebruary 2013 – August 2013Provided top-notch support for software, hardware, and networking products, ensuring customer satisfaction. Freelance Animator, Freelance— San José, Costa RicaJanuary 2010 – December 2012Collaborated with various clients on product promotion and visual companion projects, focusing on cost reduction without compromising quality. EDUCATIONBachelor of Fine Arts (B.F.A.), Computer Animation— Universidad VeritasJanuary 2010 - December 2015
Bachelor of Fine Arts (B.F.A.), Art History, Critique and Conservation of Historic Heritage— Universidad de Costa RicaJanuary 2014The Baccalaureate and Bachelor's degree in Art History trains professionals in the stylistic definition of form and artistic expression in technical and historical aspects, conservation, and assembly. It allows professionals to establish basic theoretical concepts fundamental to their ideas. Entrepreneurship Acceleration Program, Scaling Your Business — The Wharton School | SKILLS
AWARDSHonorable Mention Employee of the Year LANGUAGESEspanol Nativo English Advanced |