JOFFREY BALLET SCHOOL

REFUND POLICY

It is the policy of the Center for American Dance / Joffrey Ballet School that a student must state their intentions in writing to officially withdraw from a summer program and cancel their registration. This submission should be provided to support@joffreyballetschool.com. Registration fee and all processing fees are non-refundable and will be forfeited at the time of withdrawal. A student will receive a credit or a refund of all remaining fees paid up through the date of cancellation per the following policy. If the student is on a payment plan, any future payments due at the time of cancellation will be waived.

MEDICAL WITHDRAWAL:
If a dancer requests a medical withdrawal (due to injury or illness), a credit for any payments already made, less registration and processing fees, will be placed in the dancer’s name and valid through August 31st of the next calendar year.

● Prior to May 1st, students may request a refund of fees paid to date except for the registration fee, processing fees, and deposits. The registration fee and all processing fees are forfeited. Deposits will be placed in the student's account as a credit. The remaining amount will be refunded with the receipt of a signed doctor's note provided within 30 days of cancellation. Any future payments still due to the school will be waived at the time of cancellation.

● After May 1st,  the registration fee, and all processing fees are forfeited and the balance will be applied to the student's account as a credit with the receipt of a signed doctor's note provided within 30 days of cancellation. Any future payments still due to the school will be waived at the time of cancellation.

NON-MEDICAL WITHDRAWAL:
For non-medical reasons, all payments made prior to withdrawal are non-refundable, however a credit for payments already made will be placed in the dancer’s name and valid through August 31st of the next calendar year. The amount of the credit will be determined by the date of withdrawal as follows:.

● Prior to May 1st, the registration fee, and all processing fees are forfeited and the balance will be applied to the students account as a credit.

● After May 1st, all deposits, in addition to registration and processing fees, are forfeited and the balance will be applied to the students account as a credit.

One week prior to a student’s program start date a student will receive a credit valid only until August 31st of the current summer. Credits will not be allowed to carry over to the following summer.

PROGRAM CANCELLATION:

In the event that a program is canceled, every effort will be made to reschedule. All payments will be applied to the rescheduled program. If a student does not wish to participate in the program on the rescheduled dates or if the program is not rescheduled, then the student will receive the option of a full credit or a refund less registration and processing fees. Credits are valid through August 31st of the next calendar year.  

All credits are transferable. Refunds will be processed 8 weeks from the student’s original program start date.

PROCESSING FEE: For all transactions, a 3.5% processing fee will be applied.

CREDIT CARD POLICY: It is the policy of the Center for American Dance / Joffrey Ballet School that all students must retain a valid credit card on file at all times.