PUENTE COMMUNITY RESOURCE LIST [COVID-19]

VERSIÓN EN ESPAÑOL

 The following is a community resource document with information on medical resources, free meals for families and children, and information on USCIS appointments and detention facilities. Our team is working on updating this daily to incorporate all organizations, institutions, and communities offering support for ALL people regardless of conviction or legal status.

Not in need of resources, but able to give time or money and looking to help others? Check out a guide to volunteering, donating and providing mutual aid here.

TABLE OF CONTENTS

COMMUNITY HEALTH CENTERS

CHILDCARE

FREE FOOD FOR ANYONE

FREE MEALS FOR KIDS

HELP FOR SENIORS

OTHER RESOURCES

SMALL BUSINESS LOANS

EMPLOYMENT

DOMESTIC VIOLENCE  RESOURCES

MENTAL HEALTH RESOURCES

GET YOUR $1200 CHECK

RENT AND EVICTION

APPLYING FOR UNEMPLOYMENT

PUBLIC SERVICES

STUDENT LOANS

MORTGAGES, AUTO LOANS AND CREDIT CARDS

USCIS & DETENTION CENTERS

ARIZONA DEPARTMENT OF CORRECTIONS

COMMUNITY HEALTH CENTERS

Community health centers accept most insurance plans and also offer services on a Sliding Fee Scale, based on your income, if you are uninsured. Find one near you using the map here: https://www.aachc.org/communityhealthcenters/map/

TIPS FOR STAYING HEALTHY

WHEN TO GO TO THE ER

BANNER HEALTH DRIVE-THRU COVID-19 TESTING

CHILDCARE

If you’re being required to work, you can register with the state of Arizona to get priority access to childcare as well as financial support with paying for childcare. Use this form.

You can also call 1-800-308-9000 Monday-Friday 8am-6pm & Saturday 8am-Noon for helping finding childcare and paying for it.

Finally, you can use this map to find childcare near you. 

Note that this site and form do not appear to be available in Spanish - unclear if the hotline is bilingual

Other options:

FREE FOOD FOR ANYONE

You can find food banks near you, along with hours and contact information, through the Arizona Food Bank Network. This information is also available on the One Arizona community resource map.  

FREE MEALS FOR KIDS

HELP FOR SENIORS

OTHER RESOURCES

SMALL BUSINESS LOANS

EMPLOYMENT

DOMESTIC VIOLENCE  RESOURCES

MENTAL HEALTH RESOURCES

GET YOUR $1200 CHECK

The federal government has authorized a $1200 payment to each eligible adult, along with $500 payments for children under 16. If you filed a tax return last year and gave the IRS direct deposit information (for instance so that they could give you your refund), or if you get Social Security payments by direct deposit, then they will deposit the $1200 directly into your bank account.

If the IRS doesn’t have your direct deposit info yet, they will open a website soon for you to give them your info. If you don’t have a bank account, you’ll get a check in the mail, but it could take six to eight weeks.

Payments will only go to people with Social Security cards, so green card holders, DACA recipients and immigrants with temporary protected status can get checks, but immigrants on tourist visas and those who are undocumented cannot. If you’re a U.S. citizen with a Social Security number but on your tax return you’ve got a spouse or a kid and they’re undocumented, then nobody in that household is going to get a check.  

RENT AND EVICTION

Evictions have been suspended in Arizona: if you are experiencing medical or financial hardship related to coronavirus, you cannot be removed from your home for failing to pay rent for at least the next two months.

Rent is still due, so if you don’t pay, your bills will accumulate. You can apply for rental assistance here. You need a computer to complete the application, and may need to scan and fax documents. Staples is offering free faxing and scanning services to help. You can also call a community action agency for help. You can find their phone numbers here.

APPLYING FOR UNEMPLOYMENT

If you were laid off, had your hours cut, or had to leave work because you were quarantined, or can’t work because you are in a population that is vulnerable to coronavirus, you are eligible for unemployment benefits.

You do not need to be looking for work or wait a week (although Arizona is still updating its computer systems to reflect that fact).

You should get state benefits (up to $240 a week) PLUS $600 a week in federal benefits (although there’s a delay in getting the federal benefits processed).

Only immigrants who can show that they’re authorized to work in the US can file for unemployment, including green card (Legal Permanent Residents) and temporary visa holders. DACA recipients are not eligible.

Freelancers, self-employed people and gig workers are supposed to be eligible, but Arizona’s Department of Economic Security is still figuring out how exactly how that’s supposed to work. You can go ahead and register now, though.

Apply online www.azui.com anytime between 12:00 a.m. on Sunday through 6:00 p.m. on Friday. Individuals without Internet access should call 1 (877) 600- 2722 (English or Spanish)

After you apply, you will get some paperwork in the mail and have to send it back, then file a claim weekly to keep receiving benefits.

PUBLIC SERVICES

APS - If you need assistance with your bill, please reach out to their newly-created Customer Support Fund - call (602) 371-7171, weekdays 7 am to 7 pm. APS will not disrupt power.  

SRP -  will not turn customers' power off for non-payment during the COVID-19 pandemic. They will  also waive all late payment fees. This applies to both residential and commercial customers.

City of Phoenix Water - will not turn off your water and will reconnect anyone suspended for nonpayment

City of Mesa Water - will not turn off your water

Southwest Gas will not turn off your gas

Verizon has stopped disconnecting people

T-Mobile has stopped disconnecting people and all customers will have unlimited data

AT&T has stopped disconnecting people

Cox has stopped disconnecting people, is waiving late fees and is working on opening 1,600 Wifi hotspots. New customers can get internet for $20 a month - more info here

The IRS and the state of Arizona have extended the filing deadline for state and federal taxes until July 15 - but you should still file ASAP to get a refund

STUDENT LOANS

The US government has automatically suspended payments and waiving interest on federal student loans for six months. You do not need to request the suspension - it should happen automatically. Almost all federal loans qualify (there are some exceptions, mostly loans made before 2010 under the Federal Family Education Loans program).

Some private student loan companies are offering to postpone payments for a fee. Contact your loan servicer.

MORTGAGES, AUTO LOANS AND CREDIT CARDS

Bank of America customers can request to defer payments on mortgages, auto loans and credit cards, with payments added to the end of the loan, with no impact on your credit score. More info here

Wells Fargo is offering an immediate three-month payment suspension for any mortgage or home-equity customer who requests it.

Ally Bank is allowing existing customers to defer mortgage payments for up to 120 days. No late fees will be charged, but interest will accrue.

Many other banks are offering some form of assistance, allowing delayed payments, etc. In many cases, they are not reporting missed payments to credit reporting companies, so delaying or deferring your payment won’t affect your credit score. But you have to inform them ahead of time. If you can’t pay your loan or mortgage, call your bank or lender ASAP.

If you’ve called your bank and you are still at risk of foreclosure, the Save Our Home AZ (“SOHAZ”) can help. To see if you might be eligible for assistance, use this self assessment tool, or call 1-877-448-1211.

USCIS & DETENTION CENTERS

USCIS INFORMATION: Beginning on Monday, March 16, 2020, USCIS asylum offices will not be open for walk-in assistance or for non-interview inquiry appointments until further notice. Asylum offices will only be open to individuals appearing for previously scheduled interview appointments. USCIS is asking for individuals who may have come into contact with COVID -19 to reschedule their appointments.  USCIS will help you reschedule your appointment without penalty.

Note that coronavirus testing and treatment will not be taken into account as part of USCIS’ “public charge” rule.

DETENTION CENTER VISITATIONS  

Eloy Detention Center [Core Civic] has stopped accepting visitiations due to the COVID -19 Virus. At this time it is still unknown as to when Core Civic will resume their regular visitation schedule.

ARIZONA DEPARTMENT OF CORRECTIONS

As of Friday, March 13 Arizona Department of Corrections has stopped allowing visitations to all ADOC facilities. Puente is monitoring the status of ADOC and the visitation program. At this time phone calls and commissary orders are still being accepted but can be suspended at any time.

www.puenteaz.org         ◍    info@puenteaz.org  ◍        (602) 252-1283