Paypont Privacy Policy

Last updated: 25 August 2018

This Privacy Policy describes the information Paypont Australia Pty Ltd (ABN 70 610 846 190) and our affiliates (collectively, ‘Paypont’, ‘we’ and ‘us) collect when a person or business (‘you’, ‘your’):

Privacy Policy for Users of Paypont Services

Scope and Consent

By using our Services, you accept the terms of this Privacy Policy and consent to our collection, use, disclosure and retention of your information as described herein (including to contact you), and for all other purposes permitted under applicable personal information privacy statutes, anti-spam legislation and consumer protection laws.

This Privacy Policy applies to information we collect if you make a payment, request a digital receipt, or otherwise interact with our Services. However, this Privacy Policy does not describe the practices of other users of our Services, including Sellers, that may collect information from you when you interact with them through our Services, and we encourage you to ask them about their privacy practices before providing any information to them.

Amendment

We may amend this Privacy Policy from time to time by posting a revised version and updating the ‘Last Updated’ date above. The revised version will be effective at the time we post it. We encourage you to review this Privacy Policy whenever you use our Services to stay informed about our information practices and the choices available to you.

Collection of Information

Without information about you, we may not be able to provide you with the Services or the digital receipts described below.

Information You Provide.

We collect information you upload or send to or through our Services, including information you provide when you request delivery of a digital receipt. We also collect information you provide when you participate in contests or promotions offered by Paypont or our partners, respond to our surveys or otherwise communicate with us.

Information We Collect from Your Use of our Services.

We collect information about you when you use our Services, including the following:

Information We Collect from Other Sources.

We also may collect information about you from third parties, including payment processors, wallet providers, mailing list providers and publicly available sources. By using our Services, you authorise and consent to our obtaining from, and disclosing to, third parties, from time to time, any information about you as necessary in connection with the processing of any fraud detection procedure, or as may otherwise be required by applicable law.

Third-Party Advertising and Analytics

We may allow third-party service providers to deliver content and advertisements in connection with our Services and to provide anonymous site metrics and other analytics services. These third parties may use cookies, web beacons and other technologies to collect information, such as your IP address, identifiers associated with or applications on your device, the browsers you use to access our Services, pages viewed, time spent on pages, links clicked and conversion information (e.g., transactions entered into). This information may be used by Paypont and third-party services providers on behalf of Paypont to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your usage. We do not permit any third-party service providers to collect information through our Services for their own purposes, and all third-party service providers that we do engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.

This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons or other tracking technologies, which are covered by such third parties’ privacy policies. We encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Use of Information

We may use information about you to provide, maintain and improve our Services, such as:

We may use information about you to send news and information, or to conduct surveys and collect feedback, about our Services and to communicate with you about products, services, contests, promotions, discounts, incentives and rewards offered by us and select partners, based on your communication preferences and applicable law. We also may contact you to resolve disputes, collect fees and provide assistance for problems with our Services.

We may use information about you:

We may, and we may use third-party service providers to, process and store your information in the United States and other countries.

Digital Receipts

If you pay for your transaction with your Paypal account through our service, Paypal will send you a receipt for your purchase. We store your name and email address that Paypal provides for the purpose of handling service calls and managing loyalty schemes. If you choose an alternative payment mechanism and to receive receipts via email, we store the email address you provide. We use your email address to send you a receipt for your purchase, to send you promotional messages from Sellers you have visited (subject to our legal obligations and your communication preferences) and to automatically send you digital receipts for future purchases. Digital receipts may contain additional messages, offers, or links that may be of interest to you. For example, you may be able to share your experience on social media, join programs, visit websites or take advantage of promotions. When you submit or share information through feedback, we may share that information with Sellers and you may receive responses. As mentioned above, this policy does not describe the practices of Sellers that may receive or collect information from you. We encourage you to ask them about their privacy practices before providing any information to them. If at any time you wish to opt out of receiving automatic digital receipts or change your preferences, you may do so by following the instructions in the ‘Your Choices’ section below.

Sharing of Information

We may share information about you as follows:

For customers of our Australian Sellers, we may share information about you with Paypal, Square who support our provision of the Services through its banking and payments services and may not be able to provide its services without information about you. Their privacy policies are available on their respective websites at www.paypal.com.au and www.squareup.com/au and set out details about their collection, use and disclosure of information about you, as well as information about your rights to access your personal information.

We also may share aggregated information with third parties that does not specifically identify you or any individual user of our Services.

Your Choices

Personal Information

You may access, change or correct information about you by making a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information. We will provide you with our reasons if we are unable to grant any such request for access to or change or correction of your information.

Cookies

We try to make your experience with Paypont simple and meaningful. When you access or use the Services, our web server may send a cookie to your computer or mobile device (as the case may be). Certain cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to use the Services and, as such, will last longer.

We may use cookies to:

Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf.

Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. You also can learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Services.

Promotional Communications

You may opt out of receiving promotional messages by following the instructions in those messages or by making a request to us using the contact details below. If you decide to opt out, we may still send you non-promotional communications, such as digital receipts you request.

Security

We take reasonable measures, including administrative, technical and physical safeguards, to protect your information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. We hold information about you at our own premises and with the assistance of third-party service providers.



Privacy Policy for Sellers Who Who Use Paypont Services

Scope and Consent

By applying or signing up for a Paypont Sellers account, including through mobile devices, you accept the terms of this Privacy Policy and consent to our collection, use, disclosure and retention of your information as described herein (including to contact you) and for all other purposes permitted under applicable personal information privacy statutes, credit bureau reporting rules, anti-spam legislation and consumer protection laws.

Amendment

We may amend this Privacy Policy from time to time by posting a revised version and updating the ‘Last Updated’ date above. The revised version will be effective at the time we post it. We will provide you with reasonable prior notice of substantial changes in how we use your information. Where these changes would cause material detriment to you, you may of course cancel your account at any time. We encourage you to review this Privacy Policy whenever you use our Services to stay informed about our information practices and the choices available to you. Your continued use of our Services constitutes your acceptance of any amendment of this Privacy Policy.

Collection of Information

Without information about you, we may not be able to provide you with the Services or the support you request.

Information You Provide.

We collect information you provide when you apply or sign up for a Paypont account and when you provide information about yourself and individuals associated with your business as part of our identity verification process. We may collect, without limitation, the following information about you and individuals associated with your business:

We also collect information you upload to or send through our Services, including:

We collect information you provide when you participate in contests or promotions offered by Paypont or our partners, respond to our surveys or otherwise communicate with us.

Information We Collect from Your Use of our Services.

We collect information about you when you use our Services, including the following:

Third-Party Advertising and Analytics

We may allow third-party service providers to deliver content and advertisements in connection with our Services and to provide anonymous site metrics and other analytics services. These third parties may use cookies, web beacons and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, webpages viewed, time spent on web pages, links clicked and conversion information (e.g., transactions entered into). This information may be used by Paypont and third-party service providers on behalf of Paypont to analyze and track usage of our Services, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand how you use our Services. We do not permit any third-party service providers to collect information through our Services for their own purposes, and all third-party service providers that we do engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.

This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons or other tracking technologies, which are covered by such third parties’ privacy policies. We encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Use of Information

We may use information about you to provide, maintain and improve our Services, such as:

We may use information about you to improve, personalise and facilitate your use of our Services. To take just one example, when you sign up for a Paypont account, we may associate certain information with your new account, such as information about other accounts you have had or currently have with Paypont, and prior transactions you have made using our Services. We also may use information about you to measure, customise and enhance our Services, including the design, content and functionality of our applications and websites, or to track and analyze trends and usage in connection with our Services.

We may use information about you to send news and information, or to conduct surveys and collect feedback, about our Services and to communicate with you about products, services, contests, promotions, discounts, incentives and rewards offered by us and select partners, based on your communication preferences and applicable law. We also may contact you to resolve disputes, collect fees and provide assistance for problems with our Services or your Paypont account.

We may use information about you:

We may and we may use third-party service providers to, process and store your information in the United States and other countries.

Sharing of Information

We may share information about you as follows:

Your Choices

Personal Information

You may access, change or correct information about you by logging into your Paypont account at any time or by making a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information. We will provide you with our reasons if we are unable to grant any such request for access to or change or correction of your information.

Deactivating Your Account

If you wish to deactivate your Paypont account, you may do so by logging into your Paypont account or by emailing us using the contact details provided below. However, even after you deactivate your Paypont account, we may retain archived copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process or governmental request, to prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Seller Agreement or other applicable agreements or policies, or to take any other actions consistent with applicable law.

Cookies

We try to make your experience with Paypont simple and meaningful. When you access or use the Services, our web server may send a cookie to your computer or mobile device (as the case may be). Certain cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to use the Services and, as such, will last longer.

We may use cookies to:

Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf.

Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. You also can learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Services.

Promotional Communications

You may opt out of receiving promotional messages from Paypont by following the instructions in those messages, or by changing your notification setting by logging into your Paypont account. If you decide to opt out, we may still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.

Contact

Please contact our Privacy Department with any questions or concerns regarding this Privacy Policy.

service@paypont.com.au

If you raise any concerns, we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We will keep records of your request and any resolution.