June 15, 2018

Jessica Pluda

Berkshire Hathaway

Starck Real Estate

Palatine, IL

Jessica:

I wanted to take a moment to share my gratitude for your assistance with the selling of my home. This has been the most trying year of my life. When the time came to hand over my home to someone to sell, it was quite difficult for me. Jessica, you made the whole process easy for me to understand and to follow through.

I have never had experience in selling a home. You explained everything in detail, each paragraph and signature line. I understood the selling side and the buyer’s side. I felt secure in your hands from day one. You were on my side. You were working for my best interests and on fair and equitable terms. Your honesty and integrity was refreshing. There were no surprises. I was included on all phone calls that transpired and e-mails sent.

When we reached another level of the sale, you made sure to send me the document, “What’s Next”. I was aware of everything to come. I have been impressed with your professionalism and punctuality. You have stood with me every inch and day of the process. I am grateful for having had you by my side.

You have been an outstanding realtor, but above all, you have been a wonderful neighbor and friend. You extended your hand of friendship and help when I needed it most. Thank you for your compassion and gentleness. I will remember you always.

Most sincerely,

Joy Youngquist

Palatine, IL  60074