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FAQs - Jingle Bar - San Diego
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Jingle Bar - San Diego

About the experience

What can I expect from the event?

After spreading festive cheer to over 5,000 holiday lovers on the East Coast, the most magical Christmas pop-up bar is finally landing in San Diego this December! Get ready for a dazzling season filled with twinkling lights, heartwarming holiday moments, and festive fun around every corner.

Where is the experience located?

Trailer Park After Dark:
835 Fifth Ave Lower Level, San Diego

Does the experience take place in an indoor or outdoor venue?

This experience is held indoors in an air-conditioned venue.

How long does the experience last? (only the number)

For you to have an estimate, people usually spend 75 min at this experience.

Will food and beverage be available on site for purchase?

You will be able to purchase food and beverage at this event; however, please note that there won't be gluten-free or vegan options.

Is there parking available?

Unfortunately, there won't be parking at this venue, so we recommend you don't arrive by car.

Will there be additional sessions?

Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.

Is there a dress code?

As this is an immersive experience, we encourage you to dress up, but it is not mandatory. There's no set dress code, so if you don't want to dress up, a casual look will be fine.

About tickets

Where can I get tickets?

In the Fever App, available on Google Play and the Apple Store
On the
Fever website

Can I purchase tickets at the door?

Tickets will not be sold on site; they can only be purchased in the Fever App or on the Fever website.

Can I transfer my tickets to another person?

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.

Do I need to print my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.

I can't find my ticket. What should I do?

You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Can I change the date of my ticket? Are refunds allowed?

This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase (What is the ticket ID?). One of our agents will respond to your request as soon as possible, informing you of the next steps to follow.

No refunds are permitted under any circumstances. For more information, you can consult our
T&C.

About access to the event

Do I need to arrive at the start of my scheduled session?

Please arrive at the time stated on your ticket; late entry is not permitted.

Can I bring animals? Are service dogs allowed?

Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.

Is the venue accessible?

Yes, the event is being held in an accessible venue.

What are the prohibited items at the experience?

Outside food or beverages and weapons of any kind are not welcome.

Do you offer carer tickets?

Unfortunately, no carer tickets are available for this event.

Is the experience accessible for deaf/visually impaired people?

We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience.

Will there be strobe lights?

This event won't include strobe lights.

Are there chairs available? Can I be seated during the experience/exhibition?

This is a seated experience, so seating will be available for every guest.

Will restrooms be available on site?

This venue has restrooms—please ask our staff on site for indications.

Can I take photos or record the experience?

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Is there a Lost & Found?

We would recommend asking the staff at the venue if they have found your belongings.

Is coat check available?

Unfortunately, this venue has no coat check.

Is there an age requirement?

 For regular sessions 21+. Family Friendly schedule must be consulted in the calendar