Privacy Policy of been

Last update: 1 November 2025

This Application collects some Data from its Users.

This document can be printed for reference by using the print command in the settings of any browser.

Policy summary

Data processed for the following purposes and using the following services:

• Advertising

• AdMob
• Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

• Analytics

• Mixpanel Analytics, Adjust & Google Analytics for Firebase
• Data: Application opens; Application updates; device information; geography/region; In-app purchases; launches; number of sessions; number of Users; operating systems; session duration; Usage Data

• Content performance and features testing (A/B testing)

• Firebase Remote Config
  Data: various types of Data as specified in the privacy policy of the service

• Handling payments

• Adapty
  Data: Application opens; device information; Usage Data; User ID

• Hosting and backend infrastructure

• Firebase Cloud Functions
  Data: Usage Data; various types of Data as specified in the privacy policy of the service

• Managing contacts and sending messages

• Firebase Notifications
  Data: various types of Data as specified in the privacy policy of the service

• Platform services and hosting

• App Store Connect
  Data: diagnostics; purchase history; Usage Data

Contact information

Owner and Data Controller
        VINCI APPS LTD

LABS Hawley Wharf, Office 0.31, 1 Water Lane, London, England, NW1 8NZ

Owner contact email: support@getbeen.app 

Full policy

Owner and Data Controller

VINCI APPS LTD

LABS Hawley Wharf, Office 0.31, 1 Water Lane, London, England, NW1 8NZ

Owner contact email: support@getbeen.app 

Types of Data collected

The Data that we collect is not attributable to your identity. Among the types of Data that this Application collects, by itself or through third parties, there are: Usage Data; device information; geography/region; number of Users; number of sessions; session duration; In-app purchases; Application opens; Application updates; launches; operating systems; User ID; diagnostics; purchase history.

Complete details on each type of Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of any Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Content performance and features testing (A/B testing), Analytics, Managing contacts and sending messages, Hosting and backend infrastructure, Handling payments, Platform services and hosting and Information collection.

For specific information about the Data used for each purpose, the User may refer to the section “Detailed information on the processing of Data”.

Detailed information on the processing of Data

Data is collected for the following purposes and using the following services:

• Advertising

• This type of service allows for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on Usage Data.
• AdMob (AdMob Google Inc.)

AdMob is an advertising service provided by AdMob Google Inc.

In order to understand Google's use of Data, consult Google's partner policy.

Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

• Analytics

• The services contained in this section enable the Owner to monitor and analyze traffic and can be used to keep track of User behavior.
• Mixpanel Analytics (Mixpanel Inc.)

Mixpanel Analytics is an analytics service provided by Mixpanel Inc.

Data processed: Cookies; Usage Data.

Place of processing: United States – Privacy Policy.

• Adjust (Adjust GmbH)

Adjust is an analytics service provided by Adjust GmbH.

Data processed: Cookies; Usage Data.

Place of processing: Germany – Privacy Policy.

• Google Analytics for Firebase (Google Ireland Limited)

Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google Ireland Limited.

In order to understand Google's use of Data, consult Google's partner policy. Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.This Application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.

Data processed: Application opens; Application updates; device information; geography/region; In-app purchases; launches; number of sessions; number of Users; operating systems; session duration; Usage Data.

Place of processing: Ireland –  Privacy Policy.

• Content performance and features testing (A/B testing)

• The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.
• Firebase Remote Config (Google Ireland Limited)

Firebase Remote Config is an A/B testing and configuration service provided by Google Ireland Limited.

Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland –  Privacy Policy.

• Handling payments

• Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
• If we receive a refund request for an in-app purchase from a user, we reserve the right to provide Apple with information regarding the user's in-app purchase consumption. This includes the following data: time since the install, total app usage time, anonymous account identifier, whether the in-app purchase being refunded was fully consumed, whether the in-app purchase came with a trial period or not, the total amount spent, and the total amount refunded.
• Adapty (Adapty Tech, Inc.)

Adapty is a payment service provided by Adapty Tech, Inc. The service allows the Owner to monitor and analyze the User and their purchase history and can be used to keep track of User Behavior.

Data processed: Application opens; device information; Usage Data; User ID.

Place of processing: United States –  Privacy Policy.

• Hosting and backend infrastructure

• This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.

Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Data are stored.

Firebase Cloud Functions (Google Ireland Limited)

Firebase Cloud Functions is a hosting and backend service provided by Google Ireland Limited.

Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: Germany –  Privacy Policy.

• Managing contacts and sending messages

• This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Firebase Notifications (Google Ireland Limited)

Firebase Notifications is a message sending service provided by Google Ireland Limited. Firebase Notifications can be integrated with Firebase Analytics to target analytics-based audiences and track opening and conversion events.

Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland –  Privacy Policy.

• Platform services and hosting

• These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Data.

Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Data are stored.

App Store Connect (Apple Inc.)

This Application is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc. App Store Connect enables the Owner to manage this Application on Apple's App Store. Depending on the configuration, App Store Connect provides the Owner with analytics data on user engagement and app discovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of this Application. App Store Connect only collects such data from Users who have agreed to share them with the Owner. Users may find more information on how to opt out via their device settings here.

Data processed: diagnostics; purchase history; Usage Data.

Place of processing: United States –  Privacy Policy.

Further information about the processing of Data

• Push notifications

• This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy.
  Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device.
  Users must be aware that disabling push notifications may negatively affect the utility of this Application.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have any Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data, if any, upon request of public authorities.

Additional information about User's Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Data (such as the device information) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Detailed information on the processing of Data

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.