Effective date: January 6, 2022
INFORMATION WE COLLECT
We may collect a variety of information from or about you or your devices from various sources, as described below.
Information You Provide to Us
Account Information. If you create an account on our Services, we ask you for information such as your name, username, email address, password, birth sex, gender, age, and information about your physical characteristics, such as your height, weight, and waist size. You may also choose to provide additional information to us, such as a profile photo.
Health and Wellness Information. When you use the Services, we ask you for health- and wellness-related information such as information about your sleep, physical maintenance, nutrition, mental conditioning, and lifestyle habits and goals. We also ask you for information about your game readiness and performance, such as your mental and physical readiness and game time.
Communications. If you contact us directly, we may receive additional information about you. For example, if you contact us for customer support, we may receive your name, email address, phone number, the contents of the message and any attachments you send to us, and any other information you choose to provide. If you sign up for our newsletter or to receive updates, news, or other promotional information from us, we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Payment Information. If you make a payment through our Services, your payment-related information, such as your credit card or other financial information, is collected by our third-party payment processor on our behalf.
Information We Collect When You Use Our Services
Device Information. We receive information about the device and software you use to access our Services, such as your IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising
identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as referring/exit pages, the pages or other content you view, the searches you conduct, the purchases you make, the products you consider purchasing, and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
Information We Receive from Third Parties.
Other third parties. We may receive additional information about you from third parties and combine it with other information we have about you.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information we collect:
● To provide, maintain, improve, and enhance our Services;
● To personalize your experience on our Services, such as by providing tailored content and recommendations;
● To understand and analyze how you use our Services and develop new products, services, features, and functionality;
● To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
● For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you; ● To generate de-identified or aggregated information that we may use and/or share with third parties;
● To send you text messages and push notifications;
● To facilitate transactions and payments;
● To find and prevent fraud, and respond to trust and safety issues that may arise; ● For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
● For other purposes for which we provide specific notice at the time the information is collected.
HOW WE SHARE THE INFORMATION WE COLLECT
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Coaches & General Managers. If you use our Services through a team, your coach and team’s general manager will be able to see any information you have provided through our Services, including your Account Information (other than your password) and your Health and Wellness Information.
De-identified or Aggregated Health and Wellness Information. We may de-identify or aggregate your Health and Wellness Information and share it with third parties.
We, together with our potential collaborators (e.g., American Heart Association researchers), may choose to retroactively access the inputted de-identified data for; a) Research purposes with the intent of establishing relationships between daily behaviors in nutrition, physical activity, sleep, and mental performance as it impacts health, wellness, and fitness as defined by the World Health Organization and the Centers for Disease Control and Prevention. b) Use the information generated from (a) above to write manuscripts to be submitted to peer-reviewed journals. c) Use the information generated from (a) above to apply for grant funding from Federal, State and Local agencies who fund projects focused on health, wellness, and fitness as defined by the World Health Organization and the Centers for Disease Control and Prevention.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Consent. We may also disclose your information with your permission.
We make reasonable efforts to protect your information by using safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
INTERNATIONAL TRANSFERS OF DATA
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
ACCESSING/UPDATING ACCOUNT INFORMATION
You can access and update your account information or close your account through your account settings.
29500 Heathercliff Road
Malibu, CA 90265