Country-Specific Information for People Fleeing Ukraine
(created by the members of the European Pro Bono Alliance, last update: September 15, 2022)
UA: Інформація для людей приїжджаючих з України
RU: Информация для лиц ищущих убежища из Украины
EN: Information for people fleeing from Ukraine
HU: Információ az Ukrajnából menekülőknek
SK: Informácie pre ľudí prichádzajúcich z Ukrajiny
PL: Informacje dla osób przyjeżdżających z Ukrainy
RO: Informații pentru refugiații din Ucraina
PILnet and the European Pro Bono Alliance, a network of European Clearinghouses wants to help people fleeing from Ukraine by sharing useful information resources they can turn to in each country specifically in their needs, including on their rights and legal remedies available. Information below is being updated regularly based on information from the European Pro Bono Alliance network. While we take care to provide up-to-date information from publicly available sources, we are not in position to verify the usefulness or accuracy of this information.
PILnet і European Pro Bono Alliance, мережа європейських інформаційних центрів, бажає допомогти людям, вимушеним покинути Україну, шляхом поширення корисних інформаційних ресурсів, до яких можна звернутися у кожній країні за потреби, зокрема про їхні права та доступні правові засоби. Інформація нижче постійно оновлюється на основі даних із мережі Європейського Pro Bono Альянсу. Ми дбаємо про надання актуальної інформації із загальнодоступних джерел, проте не в змозі перевірити придатність чи точність цієї інформації.
For Ukrainian translation of the collection, see this page:
Щоб переглянути збірку українською мовою, перейдіть на цю сторінку
https://docs.google.com/document/d/197eDH5wcXJi2_3Ks8AL1frQOlPYQewHkrW0uPnTcBAU/edit?usp=sharing
Table of Contents of Country-Specific Information for People Fleeing Ukraine:
UKRAINIAN MARTIAL LAW - Visual Guide
UKRAINE |
Ukrainian state funded Free Legal Aid Portal
Портал Української безоплатної правової допомоги (Урядовий)
www.legalaid.gov.ua
телефон в Україні (безкоштовний) 0 800 213 103
Mobile application:
Iphone:
https://apps.apple.com/us/app/%D0%B1%D0%B5%D0%B7%D0%BE%D0%BF%D0%BB%D0%B0%D1%82%D0%BD%D0%B0-%D0%BF%D1%80%D0%B0%D0%B2%D0%BE%D0%B2%D0%B0-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D0%B0/id1518066294
Android:
https://play.google.com/store/apps/details?id=io.ionic.free_legal_aid&hl=ru&gl=US
Telegram bot for vulnerable groups (state funded legal aid): @vulnerableua_bot
Asylum Access
A compilation of information on organizations that can provide immediate direct assistance to people fleeing Ukraine as well as key information on seeking safety in neighboring countries.
https://asylumaccess.org/ukraine/
GLOBAL |
GENERAL
European Commission official page. EU solidarity with Ukraine (Several language)
https://ec.europa.eu/info/index_en
UNHCR
Ukraine Refugee Situation operational data portal
The Operational Data Portal displays updated figures on displacement/refugee arrivals in all affected countries and will serve as the main repository for key documents related to the response.
CEU
Extensive and comprehensive collection on many countries
EEAA
The European Union Agency for Asylum has published a Situational Update on the war in Ukraine; and outlined the rapid response actions that the European Union and its Member States have taken to provide shelter and temporary protection:
LEGAL HELP
PILnet
Country-specific and general legal resources
https://www.pilnet.org/resource/cso-resilience-resources/
Mayer Brown
An interactive multi-country guide on refugee status and visa EN
https://10hundred.mayerbrown.com/ukraine-visa-guide/
Legal Aid portal that connects individuals seeking legal help and lawyers offering legal help:
https://www.knplaw.com/en/ukraine-crisis-attorney-database/
Direct link: www.ukrainelegalaid.org (under development) HU, ENG, RUS, UA, PL
United for Ukraine
This is done by lawyers mainly in their personal capacity (link came through EPBI)
https://unitedforukraine.org/request-help
European Council on Refugees and Exiles (ECRE) & The European Legal Network on Asylum (ELENA)
Information Sheet – Access to territory, asylum procedures and reception conditions for Ukrainian nationals in European countries
Ukraine Transitional Justice and Documentation (capacity-building for civil society organizations and individuals seeking to document the alleged atrocity crimes and human rights violations being perpetrated in Ukraine): https://www.ukrainetjdoc.org/
Handbooks and Field Guides with written materials for human rights documentation are available here: https://www.ukrainetjdoc.org/handbooks-and-field-guides
Asylex Chatbot
Automated online tool providing information on Swiss law about the asylum options for those from Ukraine, including for those stuck in the country and/or in neighboring countries. asylex.ch/ukraine
For additional individual legal advice, can email: ukraine@asylex.ch
European Young Bar Association -
A list of lawyers with expertise in migration law, human rights and refugee law, in the European countries, that are available to give advice for who is in need or to help collate information, on a pro bono basis
https://www.pilnet.org/resource/ukrainian-crisis-resources/eyba-task-force-pro-bono-for-pilnet-1-1/
eyeWitness - documentation of crimes and human rights violations
Вся помощь уезжающим из Украины и способы помочь (in Russian information per country about immigration and refugee law for people on the move from Ukraine)
CMS
CMS Expert Guide to refugee immigration and travel requirements
With the aim of providing a single source of information for Ukrainian refugees considering where they now go, the CMS employment team has gathered information on key points from a number of CMS jurisdictions.
https://cms.law/en/int/expert-guides/cms-expert-guide-to-refugee-immigration-and-travel-requirements
UA Support
Helps refugees from Ukraine fleeing to a variety of countries connect with lawyers offering help and collects legal information on the related issues that can help the refugees find their way when they arrive in a new country
Eversheds-Sutherland brochure
Summary of temporary protection for Ukrainian refugees in Czechia, Germany, Hungary, Poland, Romania and Slovakia:
Інформація для біженців з України Резюме про тимчасовий захист українських біженців у Чехії, Німеччині, Угорщині, Польщі, Румунії та Словаччині:
TELECOMMUNICATION
Telecom providers: Free calls to Ukraine
Deutsche Telekom, Orange (ORAN.PA), Telefonica (TEF.MC), Telia Company (TELIA.ST), A1 Telekom Austria Group, Telenor (TEL.OL), Proximus (PROX.BR), KPN (KPN.AS), Vodafone, Vivacom, TIM Telecom Italia (TLIT.MI), Altice Portugal and Swisscom (SCMN.S)
ACCOMMODATION
Accomodation globally: https://www.host4ukraine.com/
US holiday rental site Home to Go has put together a list of resources for anyone leaving Ukraine. It also includes an option for people to register their home to host people who have been forced to leave Ukraine: https://www.hometogo.com/help-ukraine/
TRAVEL
Poland, France, Germany, Belgium, Slovakia and Hungary are offering free rail travel to Ukrainian refugees. (as reported by Politico Europe’s Playbook. Source: https://twitter.com/suzannelynch1/status/1499374328038760450)
Travel in Europe:
Finnair
Finnair supports Ukrainians with a 95% discount on net fares for one-way tickets from Warsaw, Krakow, Gdansk, Budapest and Prague to Helsinki. The discount is available with code Ukraine95 at http://Finnair.com through March.
WORK
Adecco job portal for Ukrainian job seekers: https://www.adeccojobsforukraine.com/
POLAND |
GENERAL
Official Polish government site: #PomagamUkrainie
Ukrainian House in Warsaw: Pomoc dla Ukrainy - Ukraiński Dom w Warszawie (ukrainskidom.pl)
Full list of all you need to know in order to help on Polish side: Kompendium: Pomoc dla Ukrainy (notion.site)
Residing and working in Poland: https://uba.ua/documents/2021/Residing_and_working_in_Poland_Guide_for_citizens_of_Ukraine_1645873583.pdf
All borders with Poland are open with all Covid restrictions lifted. Poland prepared 120 hospitals across the country, expecting 1-5 mil refugees. For more info email: ukraina@udsc.gov.pl or call +4847721 7575;Where to go below (Source: https://twitter.com/bfreetheatre/status/1496836780867346438?s=12)
HEALTHCARE:
https://www.gov.pl/web/zdrowie/tpkЗ сьо
https://t.co/AU6NTG3cE9годнішнього ранку гаряча лінія Телеплатформи пе
LEGAL
Information set addressed to Ukrainians arriving to Poland prepared by the Warsaw Bar Association available in several languages:
Comprehensive overview of help for Ukrainian citizens, especially about entry conditions and with list of points of entry (in English and Russian) https://www.gov.pl/web/udsc/ukraina-en?fbclid=IwAR3Py9QXTWADiU1_Nxn9Ct0VmABvGitG_7rSWTZcZ_bHVxuFQFUar00HbBk
…
ORGANIZATIONS:
Polska Akcja Humanitarna: https://www.siepomaga.pl/pah-ukraina
Polski Czerwony Krzyż: https://pck.pl/wspieraj-nas/
PCPM: www.pcpm.org.pl/ukraina
Solidarni z Ukrainą: https://pomagam.pl/solidarnizukraina
Fundacja Ocalenia: (2) fundacja ocalenie - wyniki wyszukiwania | Facebook
Firmy dla Ukrainy: Firmy dla Ukrainy | Pomagam.pl
Siepomaga.pl: Pomoc Humanitarna Dla Ukrainy - zbiórka charytatywna | Siepomaga.pl
Razem dla Ukrainy: #RazemDlaUkrainy | zrzutka.pl
Caritas Polska: Pomoc dla Ukrainy - Caritas Polska
List of Polish legal clinics: Fundacja Uniwersyteckich Poradni Prawnych - Kliniki w Polsce (fupp.org.pl)
ACCOMODATION:
Szállás.hu is increasing their capacity to connect free or discounted accommodation with those in need, in Hungary, Poland and Romania. Contact here:
+36-30/344-2000 (9:00-18:00)
Database of offered accomodations: Mapa mieszkań - pomoc dla Ukrainy https://ukrainesupport.net – Moje Mapy Google
Database of private accommodation places for refugees from Ukraine: Database of private accommodation places for refugees from Ukraine - Dysk Google
Database of free accomodation and transportation for refugees from Ukraine: BAZA KWATERUNKÓW/ BAZA TRANSPORTU OGÓLNOPOLSKA - Arkusze Google
ROMANIA |
(Alexandra, ACTEDO, 03.02.)
GENERAL
Hotline exclusively for Ukrainian refugees: +40374025000
Facebook group for Helping Ukrainians: https://www.facebook.com/groups/unitipentruucraina/?ref=share
LEGAL HELP
Bilingual (Romanian-Ukrainian) guide by the National Union of Romanian Bars (UNBR) for refugees on:
The guide also contains a list of Romanian lawyers offering pro bono assistance, as well as the languages in which they can offer it.
(post about the guide) https://www.unbr.ro/campania-unbr-si-a-barourilor-din-tara-avocati-pentru-refugiati-ghid-bilingv-romano-ucrainean-telefon-verde-dedicat-exclusiv-cetatenilor-ucraineni-si-o-lista-a-avocatilor-care-pot/
(the guide in PDF format) https://www.unbr.ro/wp-content/uploads/2022/03/Ghid_regim_juridic_brosura_RO-UA-lista.pdf
// Reliable source (National Bar Association), vetted by ACTEDO
ACCOMMODATION
Szállás.hu is increasing their capacity to connect free or discounted accommodation with those in need, in Hungary, Poland and Romania. Contact here:
+36-30/344-2000 (9:00-18:00)
szallas@szallas.hu
FRANCE |
GENERAL:
Official document from the French Home Ministry towards ukrainian citizens coming to France (FR, EN, UKR) : https://www.interieur.gouv.fr/sites/minint/files/medias/documents/2022-03/Flyer%20-%20Ressortissants%20ukrainiens%20-%20séjour%20%2828%20février%202022%29_Trilingue_1.pdf
Official indications from the french government regarding temporary protection (FR, EN, UKR) : https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/information-a-destination-des-personnes-deplacees-dukraine
Stand With Ukraine France : https://www.standwithukraine.app
“Prefectures” are responsible for the registration of ukrainian people regarding the “temporary protection” scheme. Prefectures are currently setting up specific desks for ukrainian refugees.
ACCOMODATION:
City halls are responsible for organizing solidarity housing in France.
Office français de l’immigration et de l’intégration (french administration hosting refugees) : https://www.ofii.fr/en/ou-nous-trouver/
Individuals : https://www.facebook.com/groups/376427520566990 and/or https://www.shelter4ua.com
Reception center in Paris - "Urgence Ukraine" - for Ukrainian refugees to evaluate their needs and deliver relevant documents : Paris Expo Porte de Versailles - Hall 2.1. Access “avenue Ernest Renan, Paris”.
TRAVEL:
Free transportation on train (SNCF): https://www.francetvinfo.fr/monde/europe/manifestations-en-ukraine/guerre-en-ukraine-il-faut-transporter-tous-les-refugies-gratuitement-dans-les-trains-francais-reclame-la-cgt-cheminots_4988304.html
UNITED KINGDOM |
GENERAL:
Ukraine Advice Project UK
Online platform for Ukrainian nationals and their families seeking UK immigration advice. Lawyers can also volunteer their time at the same link. https://advice-ukraine.co.uk/
Assistance Centres (Northern Ireland-specific)
Four assistance centres (in Belfast, Newry, Craigavon and Ballymena) will provide information for people who have arrived in NI from Ukraine on health, social security, immigration/visas, education, employment and housing in one place. The first of the centres will open in Belfast on 11 April 2022, with the rest of the centres opening later in the same week. Addresses and opening hours here: https://www.bbc.co.uk/news/uk-northern-ireland-61062123
https://twitter.com/NICVAPolicy/status/1513434364847304705
Migration Justice Project (Northern Ireland-specific)
Ukrainian people in Northern Ireland can get free, confidential immigration advice from the Migration Justice Project, run by Law Centre NI (a well-respected legal advice NGO here). They can provide Ukrainian-English interpreters.
The advice line phone number is 0044 28 9024 4401
https://www.lawcentreni.org/news/ukrainian-in-northern-ireland - web page ENG
Law Society of NI (Northern Ireland-specific)
In a statement issued on 04 March 2022,, Law Society NI have confirmed that Phoenix Law, Granite, Law Centre NI, RP Crawford & Co Law, Creigh Company, and Tughans are offering immigration & asylum advice pro bono: https://www.lawsoc-ni.org/ukraine-pro-bono-advice
TRAVEL:
Northern Ireland:
From 30 March 2022, Ukrainian refugees arriving in Northern Ireland or the Republic of Ireland will be able to get free travel on Translink (NI’s public transport provider) buses or trains to assist them in reaching their destination. Ukrainian ID and travel document/ticket required: https://www.nidirect.gov.uk/articles/support-ukraine#toc-3
HUNGARY |
GENERAL:
https://ukrainehelp.hu/uk/ UA, ENG, HU - general information put together by volunteers
General hotlines and emails:
Tel: +36-1 289-0056
Mobile: 06 30/ 828-27-78, (daily between 9am 1 pm) E-mail: segelykozpont@segelyszervezet.hu
Collection of useful links and info in Hungary by a private person (HU) https://docs.google.com/document/d/1RemGtUtRHSXQLn_6ml1kBS7IjsIflxODojjHQmv5sOM/edit?fbclid=IwAR0qd3711vt5HZ-TMUwpnW9KZ87UrgGJ7aLHrjiUX6ZqO-yGakFuEdL6GiU#
Leaflets with general info:
From Migration Aid:
From Helsinki Foundation:
General information for people entering Hungary from Ukraine
https://menedek.hu/hirek/mi-tortenik-az-ukrajnabol-menekulokkel - web page HU, UA, RUS, ENG
https://telex.hu/english/2022/02/26/i-am-fleeing-ukraine-and-heading-to-hungary-what-do-i-need-to-know - article ENG
https://telex.hu/belfold/2022/02/25/ukrajna-karpatalja-menekultek-segitseg-adomany-hasznos-informaciok-kozszolgalat - article HU
Dorkász Szolgálat Alapítvány, Debrecen HU
+36 70 335 3312
+36 52 441 119
NGO Coalition on the Rights of the Child (Gyermekjogi Civil Koalíció): Child friendly general info for children and their families from Ukraine HU EN UA RU
LEGAL HELP:
Hungarian Lawyers for Ukraine
Refugees from Ukraine can ask their legal questions at:
Magyar Ügyvédség Ukrajnáért
Az Ukrajnából menekülők jogi kérdéseiket az alábbi e-mail címen tudják feltenni:
Венгерские адвокаты за Украину
Беженцы из Украины могут задать свои юридические вопросы по адресу:
Угорські адвокатi за Україну
Біженці з України можуть поставити свої юридичні питання за такою електронною адресою:
ukraine@bpbar.hu or ukraine@muknet.hu
Helsinki Foundation: Request legal help at ukrainecrisis@helsinki.hu
ACCOMODATION:
Accommodation database HU, EN, Ru, AU, DE, RO…
Szállás.hu is increasing their capacity to connect free or discounted accommodation with those in need, in Hungary, Poland and Romania. Contact here:
+36-30/344-2000 (9:00-18:00)
Menhely Alapítvány coordinates community shelters in Budapest, Tel: +36 1 338 41 86
http://menhely.hu/index.php/images/flash/index.php?option=com_content&view=article&id=24&Itemid=29
Migration aid: register for shelter here: madridi@migrationaid.org
LOCAL INITIATIVES:
Facebook groups brokering general help (connecting requests with offers): https://www.facebook.com/groups/99414354813640.0
https://www.facebook.com/groups/656873979068687/
HEALTHCARE:
Emergency service near the Train stations:
1073 Budapest, Dob utca 86.
https://goo.gl/maps/WX4XtgPPgv2CnKuH7
Help for people with diabetes: https://www.facebook.com/diabernyo/photos/a.130874852802476/130874579469170/
Free medical service at Duna Medical Center: HU
https://www.facebook.com/dunamedicalcenter/photos/a.738545629605788/4657237141069931/
Birth help: https://www.facebook.com/groups/4948509471906480/ private Facebook group, request to join!
Breast milk: https://www.facebook.com/groups/457118909527073/ private Facebook group, request to join!
Medical University for refugees from Ukraine (ENG, HU, DE)
People with cancer (HU, EN, UA, ENG): https://www.facebook.com/rakszervezet/photos/a.647475101934275/5663725556975846/
MedSpot Foundation:volunteer doctors for Ukraine: orvosisegitseg@medspot.hu,
Tel: +36 70 7750273
Psychological help for Refugees free of charge
Telephone: +36 70 934 1051 (Mon-Fri: 9.00-15.00)
Email: intervencio@peterfykh.hu
Address: 1074, Alsóerdősor u. 7., Budapest
Tel: 06-1-349-14-50
Email: cordelia@cordelia.hu
https://pszi.hu/ukrajnai-menekultek-probono/
TRAVEL:
Free transportation on train: HU
Further information on train tickets HU:
Free transportation on Budapest Public Transport (HU)
https://bkk.hu/hirek/2022/03/ingyen-utazhatnak-az-ukrajnai-menekultek-a-bkk-jaratain.7378/
BP-Vienna free bus rides 3 times a week by Migration Aid https://www.facebook.com/migrationaid.org/posts/2068914849977417 HU, UA
Migration Aid is organizing buses to run on a regular schedule to Vienna, departing from our refugee hostel on Madrid Street. You can book a place for Ukrainian refugees here, just fill in a simple form: https://bit.ly/madridi-becs-busz
EDUCATION:
English-language courses for students from Ukraine at the University of Pécs:
https://pte.hu/en/help-for-ukraine/news/university-pecs-opens-its-doors-refugees-ukraine
EIT paid traineeship in Budapest EN
Ukraine-language school by Migration Aid (HU UA)
https://www.facebook.com/migrationaid.org/posts/2104080659794169
26 квітня стартувала «Migration Aid - Навчання без кордонів» – програма допомоги українським дітям-біженцям навчатися та отримувати денний догляд, яка передбачає денний догляд для дітей віком 7-16 років.
Розташування: 1095 Budapest, Soroksári út 33, 5-й поверх (https://goo.gl/maps/KFkGHgMRWPBQhaxq5)
Запрошуємо батьків та дітей 5 травня з 13:00 до 18:00. У цей час ви зможете оглянути школу, а також мати можливість здійснити необхідний запис. Будь ласка, візьміть з собою для адміністрування ваші та документи вашої дитини.
У нас ще є вільні місця, тому, якщо ви хочете, щоб ваша дитина прийшла до нас, заповніть форму нижче
https://docs.google.com/.../1xRGpLiJV2kfYK6_wBqn.../edit...
Ми зможемо надати місця в порядку зворотного зв’язку, який отримаємо. Заповнення форми не означає автоматичний вступ до школи.
Наші контакти: lwb@migrationaid.org, +36302800618
WORK, WORKSTATIONS
Free office workstations by NIOK for individuals
If you need a quiet place just to check your emails, or do some private phone calls, you can also subscribe!
https://www.facebook.com/niokalapitvany/posts/5253444378034438
ORGANIZATIONS:
Ökomenikus segélyszervezet: https://segelyszervezet.hu/
Hungarian Helsinki Committee: https://helsinki.hu/en/
Menedék: https://menedek.hu/en
Migration Aid: https://migrationaid.org/
Ukrainian Minority Authority / Ukrán Nemzetiségi Önkormányzat: https://ukrajinci.hu/
Budapest Bike Maffia https://bikemaffia.com/
Age of Hope https://aoh.hu/
Magyar Református szeretetszolgálat: https://reformatus.hu/szeretetszolgalat/
Menhely Alapítvány http://menhely.hu/index.php/segitsegre-szorulok HU
SLOVAKIA |
(Andrej, Pilnet, 02.28.)
GENERAL: (in UA, EN, SK)
Dedicated SK Government website: https://ua.gov.sk/
Civil society platform brokering those offering and those needing help (accommodation/transport) (EN, SK) https://new.ktopomozeukrajine.sk/
Detailed information including general as well as practical (waiting times, transport, etc) collected by NGOs (in UA, EN, SK)
https://www.ukraineslovakia.sk/en/z-ukrajiny-na-slovensko-english/
TRAVEL
Ministry of Transport of Slovakia: The Minister of Transport decided to provide free train tickets to all Ukrainians on all trains (including high-speed InterCity trains) operated by national train company ZSSK; they need to be able to show a passport or national ID-card.
Facebook link stating this (in Slovak and Ukrainian) - https://www.facebook.com/AndrejDolezalMinisterDopravy/posts/419655619988526
HUMANITARIAN HELP
Form for Ukrainian citizens in need of support, aid and assistance in Slovakia (in English/Ukrainian, includes help with accommodation, travel within Slovakia, health, psychological, financial help…) - https://forms.office.com/pages/responsepage.aspx?id=URQ7PPs25kqeRhjKJcKYzHPrP_pzlw9LslUMZHfoM2xUQkYwWllXSFoxOThOVFM2UUdZQUM3VUxXSi4u&fbclid=IwAR13sUiW6oV9X-nvGsX28wPRym6tySdsSf6jjManPr73wcbGqJGLhn1Bo-U
Human Rights League
Assistance with asylum process in Slovakia, via e-mail ukrajina@hrl.sk or hotline +421 918 366 968.
Frequently asked questions about asylum process (available in multiple languages) https://www.hrl.sk/sk/najcastejsie-kladene-otazky?fbclid=IwAR2C4Bhmbt68EHIhwBKVnpas_dbQgV8LislgUT_7S6bj1L-NxiG8sOBgETs
International Organization for Migration (IOM) Slovakia
General information relating to migration, asylum etc., hotline – ‘You can contact us on +421 2 5263 0023 and 0850 211 478 even during the weekend of 26 and 27 February 2022 from 9:00 to 12:00 and from 13:00 to 17:00.’
https://www.mic.iom.sk/en/news/758-info-ukraine.html
LEGAL
List of lawyers offering pro bono support for people on the move from Ukraine
CZECH REPUBLIC |
(Andrej, Pilnet, 02.28.)
GENERAL:
Ministry of Interior of CZ information: https://www.mvcr.cz/clanek/informace-pro-obcany-ukrajiny.aspx
TRAVEL
CD: trains in CZ: Major state-owned train company Ceske drahy announced free train rides for citizens of Ukraine in the whole country. It is sufficient to have Ukrainian passport or an ID card: ČD zajišťují humanitární vlaky z Ukrajiny | České dráhy (cd.cz)
Prague and Central Bohemian region: Free public transport for all with Ukrainian passport. Bezplatná přeprava pro občany Ukrajiny | Dopravní podnik hl. m. Prahy, akciová společnost (dpp.cz)
ACCOMODATION:
Refugee Facilities Administration of the Ministry of the Interior http://www.suz.cz/ubytovani-pro-ukrajinske-rodiny/
Refugees Welcome Czech: https://uprchlici-vitejte.cz/
VISA AND FAMILY REUNIFICATION:
Association for migration and integration: https://www.migrace.com/
Refugee Help Organization in CZ https://www.opu.cz/cs/2022/02/informace-pro-klienty/
TO OFFER SUPPORT AND DONATION:
Czech Forum for Development Cooperation: http://www.fors.cz/2022/02/27/40489/
LEGAL
List of lawyers offering pro bono support for people on the move from Ukraine
MOLDOVA |
GENERAL
Hotlines for Ukrainian citizens in Moldova: https://dopomoga.gov.md/
Facebook group for helping people fleeing Ukraine: https://www.facebook.com/moldova4peace/about
LEGAL SUPPORT
Advocates/Centrul de Drept al Avocatilor – facebook: https://www.facebook.com/CentruldeDrept
GERMANY |
(Benita, UPJ, April, 7th)
LEGAL HELP FOR INDIVIDUALS:
The platform by UPJ Pro Bono Rechtsberatung provides FAQs with legal advise and brokers consultation for refugees from Ukraine via an online-platform:
https://immigration4ukraine.eu
LEGAL HELP FOR ORGANIZATIONS:
UPJ connects lawyers and law firms prepared to work pro bono with non-profit organizations that do not have the financial means to afford legal advice.
https://probono-rechtsberatung.de/englisch/
GENERAL:
Official website of the German Government: Federal Ministry of the Interior and Community with information and assistance about accommodation or medical care (EN / UA )
https://www.germany4ukraine.de/hilfeportal-en
+ First information for refugees from Ukraine arriving in Berlin, official website of the Berlin Senate Chancellery (EN): https://www.berlin.de/ukraine/en/arrive/
(UA): https://www.berlin.de/ukraine/uk/pributtja/
+ UNHCR - This website provides relevant information for asylum seekers and refugees
https://help.unhcr.org/ukraine/
+ Help and Support for women and vulnerable communities and minorities in Berlin: https://www.berlin.de/willkommenszentrum/en/everyday-life/help-and-support/
ORGANIZATIONS AND HELPING INITIATIVES:
berlin-hilft.com/ukraine provides a collection of information for Ukrainian refugees (DE/EN/UA/RU):
https://berlin-hilft.com/ukraine/
+ mitost: This website includes job-finding support for Ukrainians in Germany. IT-Help, logistics support and government contacts are also listed here as well as free co-working spaces for aid organizations:
https://www.mitost.org/ukraine/self-organized-help/
TRAVEL:
You can travel with your Ukrainian passport/ID card to Berlin, Dresden, Nuremberg and Munich. You do not need a ticket.
If you wish to continue your journey, you can get a free "helpukraine" ticket valid in 2nd class to your desired destination at a DB Reisezentrum (DB Travel Centre) or at a DB agency. Please show your Ukrainian ID (passport/ ID card) to the ticket inspector on the train upon request.
https://www.bahn.de/info/helpukraine
WORK:
Official page of the the Federal Employment Agency [Bundesagentur für Arbeit] of Germany with information and help with your search for a job or apprenticeship. (EN/UKR)
https://www.arbeitsagentur.de/en/ukraine
ACCOMMODATION:
Here you will find all the locations of the Federal Office for Migration and Refugees in Germany, and you can select between a map view and a list view. Both of these will provide you with the addresses and contact data for our locations.
https://www.bamf.de/EN/Behoerde/Aufbau/Standorte/standorte-node.html
https://bamf-navi.bamf.de/en/Themen/Behoerden/?coord=800336.5825603&typ=ABH&
+ For people who would like to stay directly with private people - accommodations in Germany.
https://www.unterkunft-ukraine.de/
+ MitOst network (EN) - internal pool of accommodation offers provided by our Network members, their families and friends which are dedicated to refugees leaving Ukraine, including especially vulnerable groups: https://www.mitost.org/ukraine/accommodation-housing/
+ Accommodation matching with available private offers:
https://www.unterkunft-ukraine.de/
+ Telegram group for accommodation for Ukrainian refugees in Berlin:
@ukraine_accommodation_berlin
+ Telegram group for accommodation for Ukrainian refugees in Leipzig:
@accomodation_leipzig_ukraine (beware of spelling: one “m”!)
HEALTHCARE:
According to § 4 and § 6 of the Asylum Seekers' Benefits Act, asylum seekers and refugees have a limited entitlement to health care during the first 18 months of their stay in Germany. In concrete terms, this means that they are allowed to be treated for acute pain conditions and to receive services that alleviate or cure illnesses and their consequences. Pregnancy and childbirth care as well as vaccinations are also available to refugees.
Official Website of the Federal Ministry of Health:
https://www.bundesgesundheitsministerium.de/en/topics/health-guide-for-asylum-seekers.html
+ Official page by the The Governing Mayor of Berlin about medical care for refugees
https://www.berlin.de/ukraine/en/arrive/medical-care/
+ Dialysis / Kidney disease - The German Society for Pedriatric Nephrology (GPN) and the KfH e.V. offer assistance in care and therapy to all children with kidney disease, dialysis and kidney transplantation as well as their families. If needed, please write to office@gpn.de
+ Mental distress - Telefon Doweria Berlin: Counseling and help with mental distress and migration issues (in UK/RU), Berlin-Number: +49 (0)30-440 308 454
+ HIV and AIDS
(UA): https://www.aidshilfe.de/ukrayina-dopomoga-bizhencyam
FOR NON-UKRAINIANS FLEEING UKRAINE:
UNHCR - This website provides relevant information for asylum seekers and refugees
https://help.unhcr.org/ukraine/
+ International Women* Space (IWS) is a feminist, anti-racist political group in Berlin with migrant and refugee women and non-migrant women as members.
+ Casa Kuà makes health accessible to Trans*, Inter, Non-Binary and Queer people. Especially those affected by racism. Due to the emergency of the Ukrainian situation they made exceptions to try and assist other BIPOCs people who are not necessarily Queer:
FOR PEOPLE FROM THE LGBTIQ* COMMUNITY:
LesMigraS Berlin - Organisation for LGBT*I*Q+ refugees, facilitates empowerment projects and offers free and specialised counselling services.
+ Casa Kuà makes health accessible to Trans*, Inter, Non-Binary and Queer people. Especially those affected by racism.
https://casa-kua.com/
+ Telegram group with several offers especially for queers (accommodation and more): @LGBTQ*supportUkraineBerlin
AUSTRIA |
General information, GE https://www.bmi.gv.at/news.aspx?id=7138695A2B6150634156493D&fbclid=IwAR1wF0Wz2RZCxl8alvFaf98pvQr58bB8jaet5qt49uc17C9kpSWYqtzJdRw
ITALY |
GENERAL:
ACCOMODATION:
ORGANIZATIONS:
WORK:
HEALTHCARE:
PORTUGAL |
GENERAL:
ACCOMODATION:
ORGANIZATIONS:
LEGAL HELP:
HEALTHCARE:
NETHERLANDS |
GENERAL
Dutch Council for Refugees: Info for Ukrainians
https://forrefugees.vluchtelingenwerk.nl/en/important-information-your-own-language
TRANSPORTATION
Free public transport for Ukrainian citizens: https://nltimes.nl/2022/03/01/public-transportation-netherlands-free-ukrainian-newcomers ; https://dutchreview.com/news/your-passport-is-your-train-ticket-dutch-train-service-tells-ukrainian-refugees/
ACCOMMODATION
Airbnb has partnered up with other organizations to provide temporary free/very cheap housing, among others in the Netherlands. Here is more information:
on how to book: https://www.airbnb.com.au/help/article/2591/how-to-book-an-emergency-stay-through-airbnborg
on eligibility: https://www.airbnb.com.au/help/article/1950/eligibility-for-emergency-stays-through-airbnborg
Nijmegen4Ukraine Initiative
Municipality (Gemeente) Nijmegen has prepared an emergency shelter for Ukrainian refugees since 12 March.
News Source: Jan Massinkhan Emergency Shelter (page is in Dutch, but translatable to English)
Official Source: Gemeente Nijmegen’s Website
“We ask Ukrainians residing in Nijmegen to register in Nijmegen (the Personal Records Database - BRP) . Ukrainians can call 0031 24 329 90 00 to make an appointment to register. This is possible in Dutch and English.”
BULGARIA |
GENERAL
Information tion about asylum in Bulgaria - https://bghelsinki.org/bg/news/informacija-za-hora-idvashti-ot-ukrajna
General official info by the government BG UA RU EN
SPAIN |
GENERAL:
TRAVEL:
ACCOMMODATION:
HEALTHCARE:
LEGAL HELP:
a. Form for the Bar to contact you: https://soj.icam.es/servicio-de-cita-previa-extranjeria-denegacion-de-asilo/
b. Free telephone number: 900 814 815
WORK AND VISA:
1. The procedure will start with the application of the person before police officers, in a Refugee Reception Center or in a police station established for this purpose. Any documentation proving that the applicant belongs to the group of people beneficiary of the temporary protection regime shall be presented. Beneficiaries:
a. Ukrainian nationals who were staying in Spain before February 24, 2022 who, as a result of the armed conflict, cannot return to Ukraine (and their family members: .spouse or their common-law partner; their or their spouse's minor unmarried children; or other close relatives living together as part of the family unit).
b. Third-country nationals or stateless persons who resided legally in Ukraine on the basis of a valid legal residence permit (whether permanent or otherwise as students) issued in accordance with Ukrainian law and cannot return to their country or region (and their family members: . spouse or their common-law partner; their or their spouse's minor unmarried children; or other close relatives living together as part of the family unit).
c. Ukrainian nationals who were in an irregular situation in Spain before February 24 and who, as a result of the armed conflict, cannot return to Ukraine.
2. The police officers will take the fingerprints of the applicants and will issue them, at the time of application, a receipt certifying the submission of their application, which will include the NIE (foreigner's identity number) assigned to them.
3. Notification of the decision will be made electronically, by mail, in person or directly at the Refugee Reception Centers. Once the granting of temporary protection is agreed, residence and work permits will be provided.
4. The special protection will last initially until March 4, 2023. If the reasons for granting temporary protection persist, it will be automatically extended for one more year, i.e., until March 4, 2024. Exceptionally, Spain has established the possibility of extending it for a further year if the grounds for its adoption persist, until 4 March 2024.
ORGANIZATIONS AND HELPING INITIATIVES:
Please check the following link where you will find general information and a list of NGO´s specialized in asylum and refugee matters: https://www.acnur.org/es-es/el-asilo-en-espana.html
- Accem
Plaza Santa María Soledad Torres Acosta 1. 1º, 28004 Madrid.
Telf.: (+34) 91 532 74 78 / (+34) 91 532 74 79 Fax: (+34) 91 532 20 59 www.accem.es
- CEAR
Avda. de Asturias, 33- Bajo, 28029 Madrid.
Telf: (+34) 91 555 06 98 Fax: (+34) 91 597 23 61 www.cear.es
- CESAL
CEPI de Tetuán, Calle Nuestra Señora del Carmen N.º 17 bajo, 2039 Madrid
Telf.: (+34) 91 398 18 33 www.cesal.org
- Cruz Roja
C/ Valdecanillas, 112, 28037 Madrid.
Telf.: (+34) 915 532 55 55 www.cruzroja.es
CANADA |
Canadian Bar Association
The CBA’s immigration law section has published a list of volunteer lawyers who are providing pro bono legal services to anyone who is trying to travel from Ukraine to Canada.
Immigration to Canada: check opportunities here:
https://www.directtocanada.ca/Pages/NewsItem.aspx?News_id=9f9fdaf1-6a00-4681-8882-595c0f186db3
UNITED STATES |
LEGAL
Lawyers for Good Government:
https://www.lawyersforgoodgovernment.org/
email: probono@L4GG.org
For Ukranians looking for a lawyer in the U.S. to help with Temporary Protected Status, and possibly asylum.
LINU (EN, UA, RU)
Legal information for those displaced by the war in Ukraine who are seeking to enter or remain in the United States. www.linforukraine.org.
IRELAND |
Ireland does not require Ukrainians to have a visa or a passport to enter Ireland. While immigration services and airlines must be satisfied as to the identity of the individual travelling, airport authorities will accept Government issued identity documents, such as National ID Cards and birth certificates.
Ukrainians may avail of the Temporary Protection Directive which allows Ukrainians to live and work in Ireland without a visa. Under the Temporary Protection Directive, Ukrainians may benefit from welfare income supports, accommodation, and healthcare in Ireland for a period of 1 year, with the possibility of further extension. There is no immediate requirement to register your immigration permission.
Family members, such as spouses, unmarried partners, close relatives, and children may also benefit from Temporary Protection. Refugees and stateless persons in Ukraine can also benefit from Temporary Protection.
Upon arrival at the airport, you should speak to an Immigration Officer, who will ask you some basic questions in relation to your needs, and you will then be brought to a reception area. If you arrive in Dublin Airport, you will be brought to the reception hub at CityWest Convention Centre in Dublin. If you require accommodation, you should convey this message to the Immigration Officer, who will direct you further. You will then be given a permission letter by the Department of Justice confirming that you have been granted Temporary Protection under the EU Directive. There is no requirement to quarantine or to have a PCR test upon arrival.
To receive government public services or to access the labour market you will need a Personal Public Services Number (PPSN) You can find information on how to get a PPSN, what income supports you can get while you are in Ireland, and how to get these supports and services here: gov.ie - Social Welfare supports for those arriving from Ukraine under the EU Temporary Protection Directive (www.gov.ie)
If you have not yet accessed state supports, or you arrived in Ireland before March 9th, there are dedicated Ukraine Support Centres in Cork, Dublin, and Limerick, you may find further details on the opening hours and the location of these centres, under “Where to go to get government supports” at the same link as directly above.
If you are outside of these locations, you may find a list of Intreo centres where you may find help here: gov.ie - Intreo centres and local branch offices (www.gov.ie)
If you avail of Temporary Protection under the Directive, it is not necessary to apply for international protection such as asylum.
GENERAL INFORMATION:
Irish Government (EN, UKR, RU)
Guidance for Ukrainians seeking supports and services while in Ireland:
https://www.gov.ie/en/publication/c8e83-arriving-in-ireland/ (EN), (EN, UKR, RU) https://www.gov.ie/en/campaigns/bc537-irelands-response-to-the-situation-in-ukraine/
Information on social welfare supports and public services (EN, UKR, RU):
Information on supports for childcare, for caring for children with disabilities, and on sexual assault services (EN, UKR, RU): https://www.gov.ie/en/publication/7f71f-faqs-for-ukrainian-nationals/
Irish Immigration Service
Information for Ukrainian nationals and their family members arriving in Ireland:
https://www.irishimmigration.ie/temporary-protection-for-people-fleeing-the-conflict-in-ukraine/
A list of FAQs for Ukrainian Nationals and residents of Ukraine, prepared by the Department of Justice: https://www.irishimmigration.ie/faqs-for-ukraine-nationals-and-residents-of-ukraine/
UNHCR (EN, UKR, RU)
The UN Refugee agency have provided information for individuals fleeing Ukraine who will be travelling to Ireland:
https://help.unhcr.org/ireland/ukraine-situation/
https://help.unhcr.org/ireland/travelling-to-ireland/
EDUCATION
A National Student and Researcher (NSR) Helpdesk was established on 4 May 2022. Displaced Ukrainian students and researchers wishing to continue their education in Ireland can contact this central helpdesk established by the government. The helpdesk will direct students to third-level institutions or researcher positions that meet their educational needs.
Contact the National Student and Researcher Helpdesk at NSRHelpdesk@mu.ie or by calling +353 (01) 474 7788
The Minister for Further and Higher Education, Research, Innovation and Science Simon Harris TD has announced a range of new measures to provide access to further and higher-level education for the academic year 2022/2023 to displaced Ukrainian students living in Ireland.
The measure will ensure displaced Ukrainians will be treated as European students and will not be subjected to international fees.
The national Erasmus grant allocation will also be used to fund financial supports for qualified persons who undertake full-time studies in Higher Education Institutions, as well as displaced academic staff.
Displaced Ukrainian students will also be eligible to access the Springboard+ programme HEA - Springboard+ (springboardcourses.ie) and Post Leaving Cert Courses (PLC).
SOLAS - SOLAS is the State Agency tasked with delivering education. SOLAS is working in partnership with the ETBs across Ireland to provide educational support for Ukrainian refugees. You can visit this website to find out more: Support for Ukrainians | SOLAS.ie
CHILD PROTECTION
As part of the ‘Children First’ initiative, there is a responsibility on all Government departments to ensure that children and young people are kept safe while accessing services provided or funded by each department. All organisations who work with children and young people have specific legal obligations which they must meet.
You may read more about Children First here: gov.ie - Children First (www.gov.ie)
Tusla has developed helpful resources on statutory obligations as well as safeguarding best practice for organisations working with children and young people. These are available on their website https://www.tusla.ie/children-first/organisations/. Resources include Guidance on Developing a Child Safeguarding Statement and Child Safeguarding: A Guide for Policy, Procedure and Practice https://www.tusla.ie/children-first/organisations/what-is-a-child-safeguarding-statement/how-do-i-develop-a-child-safeguarding-statement/
Should you or someone you know have a child protection concern, you should contact their local duty social work office, details are available on the Tusla website at https://www.tusla.ie/children-first/contact-a-social-worker3/ or through the Tusla online portal at https://www.tusla.ie/children-first/web-portal/.
In cases of emergency, where a child or young person appears to be at immediate and serious risk, An Garda Síochána (AGS) should be contacted.
Human trafficking involves the use of deception, threats or physical force to move a victim from one place to another in order to exploit them. In the case of children, no force is required - the very act of transporting a child into exploitative conditions constitutes trafficking. You can read more about the different types of human trafficking, including warning signs that can help you to identify victims, on the Government’s anti-human trafficking website, blueblindfold.gov.ie. If you are concerned that a child or young person may have been trafficked, you should report your concerns to AGS without delay at 1800 666 111 or 999/112 or blueblindfold@garda.ie.
LEGAL SUPPORT:
FLAC/PILA
FLAC is an Irish human rights organisation, which exists to promote equal access to justice. FLAC offers basic legal information through its telephone information line on 01 906 1010. FLAC’s phone line operates Monday to Friday from 9.30am-1pm and Monday evenings from 7-9pm. FLAC also operates the Public Interest Law Alliance PILA. PILA is a public interest law network that seeks to engage the legal community and civil society in using the law to advance social change. NGO’s can access PILA’s services on behalf of clients by contacting PILA@flac.ie
HEALTHCARE:
The HSE is Ireland’s public healthcare service provider. You may find information on healthcare services available, and how to avail of them, here (EN, UKR, RU): https://www2.hse.ie/services/healthcare-in-ireland/ukrainian-refugees.html
TRANSPORT
Information on free transport: https://www.irishtimes.com/news/ireland/irish-news/some-public-transport-services-available-for-free-for-ukrainian-refugees-1.4825440
ORGANISATIONS OFFERING SUPPORT:
Immigrant Council of Ireland
The Immigrant Council of Ireland is a national, independent NGO which promotes the rights of migrants. The Immigrant Council of Ireland have held a free online immigration information session, with Ukrainian translation available: https://www.immigrantcouncil.ie/news/online-information-session-immigration-options-ukrainians-ireland
The Immigrant Council of Ireland operate a confidential immigration helpline, where they providing information on immigration queries and issues, It can be accessed by phone on Mondays, Tuesdays, Thursdays and Fridays from 10am-1pm, and on Tuesdays from 7pm-9pm at (01 674-0200)
Irish Refugee Council
The Irish Refugee Council provide services and supports for refugees in Ireland. They have prepared useful information for Ukrainians coming to Ireland (EN)/(UK)/(RU): https://www.irishrefugeecouncil.ie/ukraine-information-note
You may contact the Irish Refugee Council at this page: https://www.irishrefugeecouncil.ie/Pages/Contact.aspx
RedCross (EN)
https://www.redcross.ie/wp-content/uploads/2022/03/FAQs-Ukraine-Crisis.pdf
Citizens Information (EN)
Citizens Information operates a nationwide service offering information on entitlements of individuals in Ireland. They have provided information for Ukrainians coming to Ireland here:
Citizens information operates a confidential, free advice line Monday to Friday, 9am to 8pm at (0818 07 4000). You may find your local centre here: https://centres.citizensinformation.ie/
Pryvit (EN)(UKR)
Pryvit is a website set up to connect Irish businesses with Ukrainian refugees. Ukrainian refugees may receive discounted goods and services from registered businesses: https://pryvit.ie/
NASC (EN)(UKR)
NASC is an Irish charity based in Cork which represents the rights of migrants and refugees in Ireland. NASC offer a phone line service at 021 427 3594, 9am to 5.30, Monday to Friday.
Crosscare Migrant Project
Crosscare Migrant Project is a Dublin based NGO providing information and advocacy support to Irish emigrants and people who have moved to Ireland. You may access their support here:
https://www.migrantproject.ie/contact-us/
Mercy Law Resource Centre
Mercy Law Resource Centre provide free legal advice and representation to individuals who are homeless or are at risk of homelessness. Find their contact details here: https://mercylaw.ie/contact-us/
Simon (Dublin, Kildare, Wicklow, Meath, Louth, Cavan, Monaghan)
Simon provide emergency accommodation support. Find their contact details here: Get Help | Dublin Simon Community (dubsimon.ie)
Migrants Rights Centre Ireland
Migrants Rights Centre Ireland is a national organisation who work with migrants and migrant families in Ireland. MRCI have prepared an information page here: https://www.mrci.ie/ukraine/
Contact MRCI here: https://www.mrci.ie/contact-us/
LGBT Ireland (EN)(UKR)(RU)
LGBT Ireland is a national organisation who work to improve the lives of LGBT+ people across Ireland. LGBT Ireland have prepared a list of LGBT+ support services for LGBT+ refugees fleeing Ukraine here: Support for Ukraine - LGBT Ireland