FAQS

Are refunds allowed?

No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please email hello@feverup.com directly to change your ticket.

What are the different ticket types?

We tier our tickets according to seat type. Our premium tickets guarantee a closer seat to the musicians. If you want to sit in the back and soak up the atmosphere, we recommend a lower band of ticket.

Do you allow carer tickets?

Yes we do, please purchase a ticket and then email hello@feverup.com with your ticket ID and we will confirm your carer ticket.

Is the venue Wheelchair Accessible?

Yes, our venue is able to offer access to wheelchairs and seating.

Is there an age requirement for the event?

Yes, 8+.

When should I arrive?

Doors will open at least 45 minutes prior to the start time of the concert. No late entry is permitted.

Are there toilets on site?

Yes, this is a fully functioning venue.

What is the dress code?

Smart Casual.

What is the venue?

Please check the event on the Fever App or Website for more information on the venue.

Can I bring animals?

No animals are allowed under any circumstances. Please contact us directly at hello@feverup.com if you plan to bring a service animal.

Do I need to print my ticket?

You don’t need to print anything, you only need to show your Fever ticket(s) in the app or email upon arrival at the venue.

Can I bring my own food and drink?

Food and drink  is not allowed to be brought on the premises.

Can I purchase a ticket at the event?

No tickets are available at the event for purchase. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Fever takes your safety very seriously. Please make sure to read the safety measures here.