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PRIVACY POLICY AND TERMS OF USE - MONOS APP

PRIVACY POLICY AND TERMS OF USE - MONOS APP

SECTION A: PRIVACY POLICY

Last Updated: March 5, 2024

This Privacy Policy governs the manner in which YVMC.AI LTD Group ("YVMC.AI LTD", "We", "Us", or "Our", being YVMC.AI LTD Holdings Ltd and its subsidiaries, affiliates, and associated companies) handles Personal Information in operating the MONOS app. This app offers extensive religious, lifestyle, and educational features as a service ("MONOS").

This policy applies when you engage with YVMC.AI LTD and MONOS branded applications, websites, and services ("Services").

Your Privacy Matters to Us

At YVMC.AI LTD, we prioritize your privacy and are committed to protecting and responsibly managing your Personal Information.

This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your Personal Information. We aim to continually enhance Our Services to improve your experience, mindful of the importance of handling Personal Information respectfully and lawfully.

Collection of Sensitive Personal Information

By using the MONOS app, you acknowledge that We may infer Sensitive Personal Information, such as your religious beliefs. This collection is integral to providing you with tailored Services. If you are uncomfortable with this, we advise discontinuing the use of MONOS.

Consent and Withdrawal

Your use of Our Services signifies your consent to this Privacy Policy. Consent can be withdrawn at any time by contacting Us at <admin@monos.ai>. Note that withdrawal may limit your access to Our Services.

1. Types of Information We Collect

Information You Provide:

- Identifiers: Name, birthdate, location, gender, profile information, phone number, and email address.

- Account Details: Username and password (encrypted).

- Visual Information: Profile photo.

Information Collected Through Service Use:

- Identifiers: Device and app identifiers, IP address, and unique installation ID.

- Device Information: Technical specs, usage data, browser information.

- Geolocation Data: For features requiring location access.

 How We Use Your Information

We use collected information to:

- Facilitate and personalize your Service experience.

- Authenticate user logins.

- Synchronize settings across devices.

- Determine content availability based on your location.

Third Party Websites

Our Services may link to third-party sites, over which We have no control. We encourage reviewing their privacy policies.

Data Handling Globally

As a global entity, We may transfer your Personal Information across borders. We adhere to legal standards for protecting privacy in such transfers.

EU Users: Legal Basis for Processing

We process Personal Information under several legal bases, including consent, contract necessity, legal obligations, and legitimate interests.

Security Measures

We are dedicated to securing your Personal Information through technical and organizational measures.

Data Retention

Your Personal Information is retained for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Children's Privacy

Our Services are not targeted at children under 13. We do not knowingly collect Personal Information from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be communicated through Our Services or directly to you.

Contacting Us

For questions or concerns about this Privacy Policy or your Personal Information, please contact Us at <admin@monos.ai>.

EU users can lodge complaints with their local data protection authority if unsatisfied with our response.

This Privacy Policy is available on Our website and can be accessed at any time. We commit to transparency and the protection of your privacy as you engage with Our Services


SECTION B: TERMS OF USE(EULA)

Last updated: March 5, 2024

Welcome to MONOS, offered by YVMC.AI LTD (including its subsidiaries, affiliates, and associated companies - "MONOS.AI", "We", "Us", or "Our"). MONOS is a multifaceted mobile application aimed at enriching your spiritual and daily life through a variety of Islamic content and features.

By downloading, accessing, or using MONOS, you ("You", "Your", "User") agree to be bound by these Terms of Use ("TOU"). Please review them carefully along with our Privacy Policy.

1. ACCEPTANCE OF TERMS

Your access to and use of Our Services signify your acceptance of these TOU and constitute a legally binding agreement between You and MONOS.AI. If you do not agree to these terms, you must not use Our Services.

2. DESCRIPTION OF SERVICES

MONOS provides Users with access to a rich collection of resources, including but not limited to:

- Prayer countdown clock

- AI avatar chat feature

- Islamic content media library

- Personal Qur'an Tutors

- Scholar Video Sessions

- Zakat Tracker with Charity Campaigns

- Islamic Hijri Calendar

Our Services are available in both a free version with limited features and a paid premium version offering full access.

3. AGE REQUIREMENTS AND SUPERVISION

Our Services are intended for a general audience but require users under the age of 13 to obtain parental or guardian consent. Users under the age of majority in their jurisdiction must have their parent or guardian read and agree to these TOU on their behalf.

4. ACCOUNT REGISTRATION AND SECURITY

Creating an account with MONOS requires you to provide true, accurate, and complete personal information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. SUBSCRIPTIONS AND PAYMENTS

5.1 Subscription Plans

MONOS offers various subscription plans. Details of these plans, including fees and features, are available within the app and Our website.

5.2 Automatic Renewal

Subscriptions automatically renew until cancelled. You may cancel your subscription at any time to avoid future charges.

5.3 Free Trials

We may offer free trials for our premium services. Unless cancelled, free trials automatically convert into a paid subscription at the end of the trial period.

5.4 Payment Processing

Payment for subscriptions is processed through Apple App Store for iOS users Google Play for Android users. We do not store or process payment information directly.

6. USER CONDUCT

You agree to use Our Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of Our Services. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within Our Services.

7. INTELLECTUAL PROPERTY RIGHTS

All content included on Our Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of MONOS.AI or its content suppliers and protected by international copyright laws.

8. DISCLAIMERS AND LIMITATION OF LIABILITY

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties and conditions, express or implied, of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall We, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of Our Services or for any other claim related in any way to your use of Our Services.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MONOS.AI, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these TOU or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.

10. AMENDMENTS TO TERMS

We reserve the right to make changes to these TOU at any time. Your continued use of Our Services following the posting of changes will mean you accept those changes.

LIMITATION OF LIABILITY

We are not liable for any indirect, special, or consequential damages arising from your use of Our Services.

CONTACT US

If you have any questions or comments, please contact Us at admin@monos.ai.

For customer support, email us at admin@monos.ai.