Lane County Behavioral Health Crisis Hotline

24/7 Crisis Hotline: (541) 682-1001

Child Crisis Response Team: 1-888-989-9990

White Bird Harm Reduction Center

Location: 647 Polk St, Eugene, OR 97402

Phone: (541) 246-1353

Hours: Monday-Friday, 9am-5pm

Distribution hours: Mon/Wed/Fri, 9am-1pm; Tues/Thurs, 9am-12pm, 1pm-5pm

Distributes harm reduction and survival supplies, and connects people to vital addiction services, including treatment.

The clinic provides peer support, counseling services and case management. The center also provides three-day motel vouchers for qualifying applicants to reach temporary or long-term housing elsewhere.

White Bird Crisis Services

Phone: 541-687-4000

Springfield CAHOOTS: 541-726-3714

Hours: 8am–8pm

Trained counselors provide compassionate, person-centered crisis interventions. Their goal is to support individuals emotionally and practically. They also offer free taxi rides for individuals with significant mental health-related disabilities and connect individuals with other local resources.

Mobile Crisis Services of Lane County

24/7 Lane County Crisis Line: (541) 682-1001

Call or text: 988

Hours: Sunday – Saturday, 2:00pm to 11:00pm

Provides equitable, person-centered crisis services to individuals experiencing a behavioral health crisis. Services include crisis de-escalation, access to certified mental health professionals, coordination with existing providers (includes regional and youth services), direct referrals for BHC, and transportation coordination for necessary appointments/services (will not drive participants).

Looking Glass

24/7 Youth Crisis Hotline: (541) 689-3111

24/7 Addiction-Related BHRN Crisis Hotline: 1 (800) 422-2595

24 hours. They are a hub for finding appropriate resources. They have a crisis response team and housing/schooling resources for youth from ages 11-18 (age limit goes up to 21 depending on the resource).

Hope and Safety Alliance

24/7 Crisis Hotline: (541) 485-6513 or 1 (800) 281-2800

CLICK HERE for online web chat

Chat is available in both Spanish and English from 8:30 AM to 5:00 PM Monday - Friday.

24-hour crisis line (or online chat available during times listed above) providing trauma-informed and survivor-centered services to all survivors of domestic and sexual violence.

The Trevor Project

24/7 LGBTQ+-Informed Crisis Counselors

Texting/SMS: Text “Start” to 678-678

Phone Call Hotline: 1 (866) 488-7386

CLICK HERE for online web chat

24-hours trained crisis counselors who are non-judgemental and informed on LGBTQ+ topics. All conversations are entirely confidential. In very specific instances of abuse or a clear concern of an in-progress or imminent suicide, Trevor counselors may need to contact a child welfare agency or emergency service.

The Trans Lifeline

Transgender Peer Support Hotline: 1 (877) 565-8860

Canadian Phone Number: (877) 330-6366

Hours: Monday-Friday, 10am-6pm

Available in English and Spanish. You will speak with a transgender/non-binary peer operator. Be aware you may need to call more than once to get through. They will not call emergency services without your explicit consent.

LGBT National Senior Hotline

Phone Hotline: (888) 234-7243

Hours: Monday-Friday, 1pm-9pm; Saturday, 9am-2pm

Confidential peer support for people of all ages to talk about sexual orientation or gender identity/expression with trained LGBTQ+ volunteers. Calls are unrecorded and confidential.

National Suicide Prevention Lifeline

24/7 Call or Text Crisis Hotline: 988