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CH 2 - 10 : Create Function Profile
We can use this IMG activity to assemble the functions that we want to provide for our function profile. All case types to which we then assign this function profile provide the corresponding functions and display the relevant case components. We can also determine the sequence of the pushbuttons; create separators between them, and group pushbuttons for dropdown menus. If we have not defined and customer-defined functions, we recommend that we use the following function profile:
Figure: 2- 21: Copy Options |
Figure: 2- 22: Function Profile |
Figure: 2- 22: Function Profile – Allowed Functionalities. |
The above screen contains following important fields;
Figure: 2- 23: Function Profile – Allowed Case Components. |
In this configuration step, we have created a custom function profile “ZCUST_DM”. Later we will assign this function profile, so that we can see allowed functionalities in dispute cases.
Function Name | Function Type | Function Description |
FIN_ADD_CUSTDISP_OBJ | Function | Add Customer-Disputed Object |
FIN_ADD_NEW_DISP_LINE_ITEM | Function | Add Disputed Object |
FIN_ASSIGN_CUSTOMER | Function | Assign to Customer |
FIN_CALC_CDIS_AMOUNT | Function | Calculated Customer-Disputed Amount |
FIN_CONTACT | Function | Contact Person |
FIN_CONTACT_CHANGE_LOCAL | Function | Change Contact Person |
FIN_CONTACT_GET | Function | Get Contact Person |
FIN_CONTACT_LIST | Function | List Contacts |
FIN_CORR_CREATE | Function | Create Correspondence |
FIN_EXC_TRIGGER | Function | Execute Actions |
FIN_OBJECTS | Function | FI Objects |
FIN_REMOVE_LINE_ITEM | Function | Remove Objects |
FIN_SHOW_TRIGGER | Function | Display Actions |
FIN_TRIGGER | Function | Actions |
Function | ||
REFRESH | Function | Refresh |
RESI | Function | Reduce Attributes |
SAVE | Function | Save |
STATUS_ACCEPT | Function | Confirm |
STATUS_REOPEN | Function | Resume |
STATUS_VOID | Function | Void |
TOGGLE_DISPLAY_CHANGE | Function | Display <-->Change |
SUBCOMPONENT_LOG | Case Component | Case Log |
SUBCOMPONENT_NOTES | Case Component | Notes |
SUBCOMPONENT_RECORD | Case Component | Linked Objects |