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RiverRock Medical Clinic Website

Terms of Use

Terms of Use of RiverRock Medical Clinic Website – User Agreement

Please read the following terms and conditions with care before using the RiverRock Medical Clinic website(s), including but not limited to drhakeem.com and riverrockmedical.com. By accessing, viewing, or using our site(s), you consent to the following terms and conditions. If you do not agree to these terms and conditions, you should not continue viewing the site(s), other than the terms and conditions page listed below. We reserve the right to change these terms at any time, with or without notice, and therefore, we recommend that you review this Agreement regularly. The most current version can be found at: https://riverrockmedical.com/website-terms-of-use. Continued use of the site(s) constitutes agreement to the terms set out herein.

Agreement to Pay and Cancellation
In order for the “User” or the “Patient” to have access to the members-only area of the website, you hereby agree to prepay the specified fee (either separately or as an included part of a RiverRock Medical Clinic Membership Plan) listed below under “Fees”, in exchange for access to the educational portion of the members-only RiverRock Medical Clinic's website, including any any such exclusive content, forums, or educational information contained therein, understanding that this fee may change at any time, at the discretion of RiverRock Medical Clinic. You hereby agree that RiverRock Medical Clinic can bill you on an automatically recurring monthly or yearly basis for that fee, and agree to keep an active credit card on file for that purpose.

If you are purchasing access to the members-only area of the RiverRock website separately from a RiverRock Membership Plan, you hereby acknowledge understanding that your access can be canceled by either yourself or by RiverRock Medical Clinic, at any time, but no refunds will be offered.

If you are a RiverRock member, the payment for the website members-only area access was included as part of your RiverRock Medical Clinic Membership Plan, and your membership contract agreement includes acceptance of these terms of use for the RiverRock website, including any future changes to this document that may occur. Agreement to these terms and conditions for use of the RiverRock website cannot be canceled separately from that plan. Termination of the Membership Plan in its entirety, according to the provisions of that Membership Contract, is the only method of disavowing agreement to these terms and conditions. Our members are not obligated to use the RiverRock website, however, and you may continue with your membership without using or viewing the RiverRock website if you so choose. If you continue to use the website, you are thereby agreeing to abide by these terms and conditions.


Ownership

All pages within the website and any material available for download are owned or licensed by RiverRock Medical Clinic and/or its subsidiaries or affiliates. The content on the website is provided to you for your informational purposes only. This site offers educational information on our organization, its services, health-related issues and resources. This information is not intended to be a substitute for professional medical advice, medical diagnosis or treatment. Always seek the advice of your physician if you have any questions regarding a medical condition.



Acceptable Use
Purchasing access to the Membership area grants you a non-exclusive license to use the Site solely for your personal non-commercial use. Any unlawful use of this site or use inconsistent with these terms and conditions is prohibited and will result in an automatic termination of such license.

Any use or posting that is malicious, profane, abusive, illegal, or is inconsistent with RiverRock Medical Clinic's mission to transform primary care and promote health and well-being, will be edited, blocked, removed, deleted, or otherwise handled at the sole discretion of RiverRock Medical Clinic, including possible deletion of the user's account without refund of payments.

Copyright
The contents on the website are copyrighted to RiverRock Medical Clinic and may not be distributed, modified, reproduced or used, in whole or in part without the prior written consent of RiverRock Medical Clinic. Requests can be sent to webmaster@riverrockmedical.com. Downloading or printing information from the website to a single computer for informational, personal and non-commercial use is permitted as long as all copyright or proprietary information remains intact or is added to an excerpt under "source".


Disclaimer of Warranties
In providing this website to you for your convenience, you use the site at your own risk. Although every effort is made to ensure that the material within this website is accurate and timely, we make no warranties or representations as to the accuracy or completeness of the contents, whether the contents are current, or free from changes caused by third parties. We assume no liability for interruptions, errors, computer viruses or other hazards resulting from your use of this site.




No Medical Advice
All health and health-related information contained or posted within the website or RiverRock Medical Clinic-associated social media sites, including but not limited to Pinterest, Facebook, Twitter, Google+, LinkedIn and YouTube, is intended to be general in nature, is not intended to diagnose, treat or prevent any disease/condition, is not meant to replace the advice of your doctor, and should not be used as a substitute for a visit with a health care professional.

No information provided in this site may be considered medical advice, even if the content was created by a medical professional. The information may not be relevant for your individual situation and may be misinterpreted. RiverRock Medical Clinic assumes no responsibility for how you use information obtained from this site. Before making any decisions regarding your health care, ask your personal physician.

RiverRock Medical Clinic expressly disclaims responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained or posted in the site or RiverRock Medical Clinic-related social media sites, including but not limited to Pinterest, YouTube, Facebook, Google+, Twitter, or LinkedIn. RiverRock Medical Clinic does not endorse specifically any test, treatment or procedure mentioned on the site.

I acknowledge and understand the above, and I agree to discuss any and all health problems or concerns I may have with my doctor and call 9-1-1 or proceed to the nearest emergency department if I believe I may be experiencing a medical emergency. I will not attempt to use the RiverRock Medical Clinic website or social media sites as a substitute for medical care or advice.


Limitation of Liability - Links to Other Websites
As a convenience, we have included links to other internet websites not managed by RiverRock Medical Clinic. RiverRock Medical Clinic does not review, control or take responsibility for the accuracy of content on these websites. The websites we link to are owned and controlled by other organizations or parties. Their Privacy and Security Policies may differ from RiverRock Medical Clinic's policies.

Linking to other websites not managed by RiverRock Medical Clinic does not imply endorsement or credibility of the service, information, or product(s) offered. RiverRock Medical Clinic assumes no liability related to a users use on any linked sites. Your access to and use of these websites, including the information, services or products, is solely at your own risk.

Similarly, if a third party provides a link to our website, it does not necessarily reflect an official relationship with that third party.




Confidentiality
Please be aware that most information transmitted over the Internet is not secure; thus, confidentiality cannot be guaranteed. Information of a confidential, proprietary or privileged nature should not be sent electronically to RiverRock Medical Clinic, nor posted anywhere on our website.

Any information transmitted to our site will be treated as non-confidential. Personal medical information that you wish to remain private should never be sent to our website.

By continuing to use the website, I acknowledge the above, and I am taking sole responsibility for the information I post to the website, and I am accepting responsibility for maintaining the privacy of my health information.

RiverRock Medical Clinic may ask for information on some pages when making requests, registering for classes or events or requesting materials. If you elect to supply such information, RiverRock Medical Clinic may use your name, email address, physical address or other information to communicate with you on upcoming events, programs or updates. At any time you can request RiverRock Medical Clinic to remove you from the database. RiverRock Medical Clinic will not sell or distribute your personal information to any other party.

Trademark Notice
The RiverRock Medical Clinic logo and taglines "Handcrafted Healthcare" and “Purity of Purpose” and “Purity of Values” are the trademark and service mark of RiverRock Medical Clinic. All other trademarks, service marks and logos used in this site are the trademarks, service marks or logos of their respective owners.

Reservation of Rights
Our failure to enforce any provision of this agreement shall not be construed as a waiver of any provision or right.

Fees

For RiverRock Members, payment of your membership fee includes access to the members-only area. For non-members, payment as specified in the online checkout or payment page, under “Order Form”, “Order Summary” or “Your Order”, or other similar section, including any valid discounts or coupons applied.

If such pages or forms are not available or do not exist, then the Membership Fee is $30/month or $300 per year, at your choice, less any valid gift or discount coupons, as issued by RiverRock Medical Clinic, which will be accepted as valid payment or partial payment, subject to the terms, conditions and details of that coupon.


HIPAA Exclusion, E-mail and Electronic Communication:

Although RiverRock Medical Clinic will respond to e-mails and even text messages to facilitate patient care, please be aware that these are not considered HIPAA-approved private communications.

Because we do not bill insurance companies, RiverRock Medical Clinic is not technically considered a HIPAA covered entity, so it is legally allowed to send and accept texts and e-mails. However, it is important for our patients to be aware that these methods are not considered HIPAA-approved.

HIPAA approval is generally out of date and several generations behind technologically. RiverRock strives to maintain the highest security standards, while also allowing convenient, timely communication between doctor and patient. Most e-mail now includes secure encryption en-route, meaning that the main risk is having a non-secure password to your e-mail account. We encourage our patients to learn about password security and to use secure passwords (it’s much easier than you think – take our course online) for all of their accounts. However, the information posted to our website (other than credit card information) is not maintained in an encrypted environment, though it is password protected, and RiverRock makes every effort to keep its website secure.

While the danger of having personal information intercepted or hacked from cyberspace or the airwaves may seem remote, it can happen – if you choose to communicate with RiverRock Medical Clinic or any of its employees or representatives by posting to the website, or via e-mail, text, or any other non-secure manner, in so doing you thereby agree to receive communication from RiverRock via the same medium, including communication that may include private personal health information, or the means to access to such private information online.

By continuing to use the website or e-mailing RiverRock Medical Clinic, you acknowledge and assume responsibility for the risk of lost privacy as a result of communicating via such medium. Furthermore you are agreeing to release RiverRock Medical Clinic from liability as a result of any loss of privacy that may occur as a result of such non-secure electronic communication.

If you wish to maintain only HIPAA-approved privacy standards, you must not post private information to the website, nor send e-mail or other electronic communication to RiverRock about any health-related questions or information without proper encryption protocols. You must instead use only phone, fax, or in-person communications, or you must download and install separate encryption software for electronic communications with RiverRock Medical Clinic.


Entire Agreement

This Agreement, in addition to any “Order Forms” or “Your Order” summaries provided online, supersedes all prior agreements between the parties with respect to its subject matter and constitutes (along with the aforementioned “Order Summary” or similar electronic documents) a complete and exclusive statement of the terms of the agreement between the parties with respect to its subject matter (e.g. website use). No verbal contract or agreement can supersede these terms even if issued at a later date than the latest change to this document.

Assignment Provision

Neither this Agreement nor any of the rights, interests or obligations hereunder shall be assigned by any Party without the prior written consent of the other Parties, except for the following:

1. RiverRock Medical Clinic may (i) assign this Agreement to any entity that acquires all or substantially all of its assets or its business that is the subject hereof, or (ii) upon written notice to the Patient, assign this Agreement to any entity that is owned by RiverRock Medical Clinic.

Severability

If any term of this Agreement is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If the parties cannot agree to any such replacement term, a court or arbiter may replace the term with a legally valid and enforceable replacement term that comes closest, in the view of the court or arbiter, to expressing the intention of such invalid or unenforceable term.

If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Reservation of Rights
Our failure to enforce any provision of this agreement shall not be construed as a waiver of any provision or right. 


Dispute Resolution

In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. Any communications or meetings conducted as a part of such negotiation shall not be recorded, and shall be considered entirely confidential and shall be withheld and inadmissible at any subsequent arbitration or litigation.

If they do not reach such solution within a period of 60 days, then, the parties agree first to try in good faith to settle the dispute by participating in at least 8 hours of mandatory mediation administered by the American Arbitration Association under the appropriate procedures before resorting to arbitration, litigation, or other dispute resolution procedure. The parties agree to share equally in the costs of the mediation.

Entire Agreement

This Agreement, in addition to any “Order Forms” or “Your Order” summaries provided online, supersedes all prior agreements between the parties with respect to its subject matter and constitutes (along with the aforementioned “Order Summary” or similar electronic documents) a complete and exclusive statement of the terms of the agreement between the parties with respect to its subject matter.

Choice of Law

This contract shall be governed and construed in accordance with the laws of the State of Texas, excluding that State’s choice-of-law principles, and all claims relating to or arising out of this contract, or the breach thereof, whether sounding in contract, tort or otherwise, shall likewise be governed by the laws of the State of Texas, excluding that State’s choice-of-law principles. Likewise, any legal action filed in regards to this contract shall fall in the jurisdiction of the State of Texas and shall be filed in Austin, Texas.

How to Contact Us
Any questions with respect to this notice should be directed to the online web marketing manager at webmaster@riverrockmedical.com