COVID-19 Frequently Asked Questions for D187 Parents

Updated 4/7/20

COVID-19 Frequently Asked Questions for D187 Parents

  1. When will schools reopen?

In line with the Governor’s order, all North Chicago schools will remain closed at least through April 30th, 2020.  We will continue to follow the Governor’s directives. Our goal is to reopen schools as soon as it is possible to do so safely, but this will not happen before April 30th.

  1. How can families protect themselves during this time of Covid-19- (Kid information/facts for Covid-19)?

Please see the resources below for guidance on how parents can communicate with children about COVID-19.

Talking to Children About COVID-19 (Coronavirus)  A Parent Resource

  1. What health services are near me if I need to see a doctor?

The Lake County Health Department offers medical support for adults, infants, and children at each of its Community Health Centers. Schedule an appointment at a health center near you by calling the  Patient Access Center at (847) 377-8800.  Residents may also call -211- for assistance.

  1. Where can families go for mental health support?

The Lake County Health Department is a resource for mental health support.  Services are also available via Telehealth which is a free virtual service offered through the D187’s partnership with Community Youth Network Health.  Call (847) 548-6000, extension 013 for details. Residents may also call -211- for assistance.

  1. How can I reach my child’s teacher during this time?

Teachers, counselors, social workers, and administrators can be reached by email or other teacher/school established communication tool (i.e. Classroom Dojo) during the school closure between the hours of 8:30 am and 3:30 pm.  Please go to the Staff Directory page on the school website for staff email information.

  1. What should I do if my family has traveled out of the country recently?

When students return to school, please contact the school health aide.  Please refer to resources provided by the US government at for further guidance.

  1. Where can I get  a hardcopy of the e-learning plan for my student? Will it be graded?

Hardcopies of e-learning plans are available at food distribution sites Mondays and Thursdays  from 8:30 am until 10:30 am. Classwork provided to students is enrichment but we strongly encourage families to support e-learning plans by doing school at home.  District 187 will follow the directives of the Illinois State Board of Education when grading student work completed during the closure:  

  1. How do I register for the 2020-21 school year during the closure?

Parents may now register new and returning students online for the 2020-2021 school year. All children

must be officially registered for school by a parent or legal guardian. Families can start the registration process by visiting to access the SchoolMint online portal. A valid email address is required. You may register by using a personal computer or cell phone. Residency verification documents may be mailed to your student’s school or submitted electronically via SchoolMint.  Click here for Registration 

  1. Will summer school be impacted by the school closure?

At this point, summer school will occur as previously planned in two sessions, June 15-July 2 and July 13-July 30.  Dates may change based on the school closure and the evolving COVID-19 crisis.  

  1. Other than the meal distribution provided by the school district, are there food pantries in the area?

Holy Family Food Pantry

Address - 912 8th Street

Waukegan, Illinois 60085

Phone (847) 623-2112

* Services offered from this location include

Food Stamps/SNAP applications

C.O.O.L. (Christian Outreach of Lutherans)

123 West Water Street

Waukegan, Illinois 60085

Dial (847) 662-1230

  1. Are there community agencies I can call for support?

Mano a Mano

1801 Sheridan Rd. Suite #101

North Chicago, IL 60064

Main Office: 224-538-7270

Monday-Friday: 9:00am-5:00pm

United Way of Lake County

330 South Greenleaf Street

Gurnee, Il 60031

Main Office: 847- 775-1000

Emergencies 24/7 - CALL 211

*Speak with a live, highly trained expert navigator who will lead you to the help you need. All calls are confidential.