123 YOUR STREET
YOUR CITY, ST 12345
(123) 456-7890
NO_REPLY@EXAMPLE.COM
Mark Dwell
SKILLS
Exemplary Customer Service, Impeccable Attendance and Punctuality, Extensive knowledge of coffee beans, blends and roasts, Strong Upselling Ability
EXPERIENCE
Company Name, London — Bartender
MONTH 20XX - PRESENT
- Reduced inventory losses by 15% by managing our beverage inventory with innovative beverage management software
- Mixed and served alcoholic beverages as per client request and suggested the best drinks/house specials to new clients
- Handled difficult customer service situations while maintaining standards and following applicable liquor laws
- Assessing customer’s needs and preferences and making appropriate recommendations
Company Name, London — Barista
MONTH 20XX - MONTH 20XX
- Provided quality beverages and food products consistently by adhering to all recipe and presentation standards
- Maintained clean and organized workspace
- Managed and maintained store inventory by ordering, receiving, and stocking supplies as well as retail products
Company Name, London — Barista
MONTH 20XX - MONTH 20XX
- Anticipated customer and store needs by constantly evaluating customers for cues
- Remained up to date on current menu choices in an informative and helpful fashion
- Delivered exceptional service when serving customers
- Assisted in preparing and promoting specials to guests
EDUCATION
Hospitality Management — University of Middlesex
MONTH 20XX - MONTH 20XX, LOCATION