Update date: 07.17.2024
Confidentiality policy
1. General conditions
1.1. The Customer and the Contractor respect the right of the Consumers of the Application to privacy and confidentiality and recognize the importance of protecting collected information on Consumers.
1.2. This Confidentiality Policy is a public document that covers all personal data (PD) processed by the Contractor (Personal Data Owner) and developed in accordance with the current legislation of Ukraine on personal data.
1.3. The Contractor and the Customer will not collect, use or disclose your personal data except as provided by this Confidentiality Policy and current legislation of Ukraine.
1.4. By using the Application, you agree to the terms of the Confidentiality Policy.
1.5. In case of any changes to the terms of this Confidentiality Policy, this shall be notified in a clear, accessible form in the Mobile Application.
2. Methods of information gathering
2.1. The Contractor and the Customer receive your data with the help of:
- Filling in the information when you registering in the mobile application;
- Providing with data during your communication through the "hot line".
3. List of information
3.1. Required information:
- Last name, First name, Patronymic;
3.2. Additional information:
- Date of birth;
- Sex;
- E-mail;
- Information on interest in this or other product;
- Information on orders and made purchases;
- Reviews.
3.3. Information coming from technical means:
- Geographical location;
- Information on technical means (device type, operating system and its version).
4. The purpose of collecting information
4.1. We collect information for:
- Identification of the Consumer as a registered user of the mobile Application, prevention of access to his personal data by third persons;
- Assessment and improvement of the quality of service for Consumers of the mobile Application;
- Providing Consumers with up-to-date information on goods, special offers and promotions of the Customer;
- Increase the effectiveness of content;
- Providing assistance through customers’ support service;
- Sending important messages of informational, news and advertising character to the Consumer;
- Conducting market research;
- Study of consumer demand;
- Formation and processing of statistical data related to the use of the mobile Application.
4.2. Information processing is carried out in accordance with the requirements of current legislation of Ukraine.
5. Consumer’s rights
5.1. You have following rights:
- To know what data we process, where the data is stored, how we receive it and the purpose of its processing;
- To send request on receipt a copy of the data we hold about you (only if your identity is confirmed);
- To receive information on the conditions for granting access to personal data, in particular information on third persons to whom your personal data is transferred;
- To demand the deletion of your data from our system (after receiving and reviewing your request, we will be obliged to immediately, but in any case not later than the statutory period to stop processing and delete your personal data);
- Withdraw consent to processing of your personal data;
- To protect your personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or tarnishes the honor, dignity and business reputation of the natural person.
Ukrainian_version: https://docs.google.com/document/d/e/2PACX-1vQIpCmTL5_vL8eOfYupyoC4F4LoX51MrjBpnV83tTNR-GPZdsiuQlM1KZgdlIrR-Q/pub
Contact details
1. Contractor’s contact details:
“DLP GROUP” LLC
Phone number: +38(095)218-84-37
E-mail: legal@uployal.net
Address: Ukraine, Chernivtsi, Ruska Str., 1А, office 306
2. Customer’s contact details:
“EKO” LLC
Identification code of a legal person: 32104254
Phone number: +38(080)030-20-55
E-mail: info@eko.com.ua
Legal address: 8 Nauky Ave., Kyiv, 03039