Fiona Rutagengwa
Boston, MA
(603) 438-7735 | frutagen@gmail.com
PROFESSIONAL SUMMARY
Dynamic and dedicated program manager with experience in community engagement, volunteer coordination, and development support. Proven track record of driving program visibility, recruiting talent, and managing successful initiatives in both startup and nonprofit environments. Passionate about fostering strong relationships and contributing to the success of mission-driven organizations.
CORE COMPETENCIES
- Program Management & Development
- Volunteer Coordination & Training
- Community Engagement & Outreach
- Event Planning & Fundraising
- Client Relations & Customer Experience
- Managing CRM Email Campaigns
- Leasing & Property Management
- Data Analysis & Reporting
PROFESSIONAL EXPERIENCE
Program Manager | New Politics Leadership Academy (Virtual Startup) — Mar 2021 - Dec 2023
- Strategically increased program visibility and engagement through targeted CRM email campaigns, reaching 500+ stakeholders.
- Led the recruitment of 20+ program facilitators and participants, leading to the development of a sustainable talent pipeline for the program.
- Managed multiple strategic projects, ensuring timely completion and alignment with organizational goals.
Volunteer Coordinator | Rosie’s Place — Sept 2018 - Mar 2021
- Generated $40K in average annual revenue through a catering program for the nonprofit.
- Coordinated and mentored 50+ teenage volunteers for a youth summer program, enhancing their skills and the program's overall success.
- Organized volunteer initiatives and COVID-19 response efforts, providing frontline screening for over 500 guests.
- CPR and NARCAN trained and certified.
VISTA Member, Development Associate | AmeriCorps — Sept 2017 - Sept 2018
- Organized a successful walk-a-thon event to raise awareness about foster care, drawing attention to key social issues.
- Distributed surveys to homeless foster care young adults, helping the Department of Children and Families (DCF) improve its services.
EDUCATION
Bachelor of Arts in Political Science and Peace Studies
University of Notre Dame, IN — May 2017
- Successfully balanced multiple jobs to support educational and living expenses.
- Member of the university rugby team, developing leadership and teamwork skills.