FAQs

Event Details

What are the different ticket types?

Zone A - Premium visibility

Zone B - Great visibility

Zone C - Good visibility

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my carer/caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

How long does the experience last?

The experience lasts approximately 60 minutes.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Can I sit next to my friends?

Yes, you will be able to sit with your friends if you arrive together and have tickets for the same area. We recommend that you arrive early and we will do our best to accommodate you.

Venue Information

Where is the experience taking place?

Brava Theater Center is centrally located on the 24th Street corridor in San Francisco's Mission District. The building entrance is near the corner of York Street, which is between Potrero and Bryant Streets.

Ticket Changes

Can I change my ticket?

Subject to availability, you can change the date and/or time up to 48 hours before the start of the experience. In this case, please contact us  indicating your ticket ID. Refunds are not permitted under any circumstances. For further information, you can consult our T&Cs .