FAQS
Regarding the experience
What can I expect from the Cherry Blossom Uncle Nearest Hot Tub Cabana Experience?
Indulge in the tranquility of our Cherry Blossom Hot Tub Cabana, where relaxation meets the beauty of spring. Step into a serene oasis adorned with cherry blossom decor, plush seating, and gentle lighting. Centered around a bubbling hot tub, it's the perfect setting to unwind and immerse yourself in the essence of cherry blossoms. Sip on a refreshing cherry blossom-inspired beverage as our attentive staff provides robes and towels. Whether for a romantic getaway or a cozy gathering, it's the ultimate spring retreat. Plus, enjoy a carafe of a special cherry blossom cocktail to enhance your experience! Private changing area provided.
Where is the experience located?
3400 Georgia Ave NW
Washington, DC 20010
Does the experience take place in an indoor or outdoor venue?
The cabana is semi-enclosed. Walls and curtains offer enclosure and privacy
How long does the experience last?
The visit will take around 120 minutes.
Is it COVID secure and safe?
The experience is designed to be COVID safe. Masks are not required
Is there air conditioning?
There is a campfire that warms the cabana
Is the experience accessible for deaf people?
No, there will not be a translator
What accessibility options do we have for someone visually impaired?
Will there be strobe lights?
No, there won’t be
Will food and beverage be available on site for purchase?
Yes, there will be food and drinks available for purchase.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Can children do VR alone?
n/a
Are there chairs available? Can I be seated during the experience/exhibition?
Yes, there will be chairs available
Will restrooms be available on site?
Yes, there are restrooms.
Are there vegan or gluten free options available?
Yes, we offer both vegan and gluten free options.
Regarding the access to the event
Do I need to wear a mask?
No, masks are not required.
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket.
What happens if I arrive late?
We encourage everyone attending to arrive on time or even a few minutes prior. If you’re late, you’ll simply join the ongoing event.
Can I bring animals?
Yes, Hook Hall is a pet friendly venue!
Are service dogs allowed?
Yes, service dogs are allowed.
Is there an age requirement?
Since the event will include alcohol. You must be 21+ to attend.
Is the venue ADA compliant?
Yes, it is.
Is there parking available?
While there is paid meter parking available, we recommend you arrive via rideshare apps or the metro. The Petworth/Georgia Avenue Metro (Green/Yellow Line) is only 4 blocks away. Click this link to see our arrival guide
What if the weather is bad?
The event will resume unless there are major weather issues that would cause the event to be canceled. In that case, we’d reach out to let you know.
What are the prohibited items at the experience? Weapons, outside alcohol, flash photography, and anything that could disrupt the event or other attendees
Are wheelchairs available to rent?
No, we do not provide wheelchairs for rent.
Regarding the tickets
Can I purchase a ticket at the event?
Yes but we cannot promise availability. We highly encourage you reserve online ahead of time.
Where can I get tickets?
- On the Fever App, available on Google Play and Apple Store
- On the Fever website
Are refunds allowed? What is the exchange policy?
We do not allow refunds. For special cases, reach out to us.
Is there a Military discount?
No, there is not.
Do I need to print my ticket?
No, you do not. The digital ticket is enough.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.
What are the official sellers for this experience?
Official tickets for Cherry Blossom Uncle Nearest Hot Tub Cabana can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
Can I make a Group Booking?
If you would like to book for a group, please contact us to get in touch with your preferred attendance date and the size of your group.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.