www.onesteppower.com Privacy Policy

Effective Date: April 6 2024

OneStep Power ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.onesteppower.com.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us. The personal information that we collect may include:

• Identity Data: Name, title, date of birth, and gender
• Contact Data: Email address, postal address, and telephone number
• Financial Data: Payment card details and billing address
• Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
• Usage Data: Information about how you use our website, products, and services

We may also collect non-personal information, such as aggregated data, which cannot be used to identify you.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website
• Process and complete transactions, and send related information, including transaction confirmations and invoices
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests, and provide customer service
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of OneStep Power and others

Legal Basis for Processing (for EU residents)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We will normally collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you, or (c) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights (for EU residents)

If you are a resident of the EEA, you have the following data protection rights:

• The right to access, update, or delete the personal information we have on you
• The right of rectification
• The right to object to processing
• The right of restriction
• The right to data portability
• The right to withdraw consent
• The right to complain to a Data Protection Authority about our collection and use of your personal information

To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Third-Party Services

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@onesteppower.com
• By mail: 16840 Clay Rd, Suite 106, Houston, TX 77084

Mark Craig
President