Terms of Service

Terms of Service Last Updated 9/28/2018

PLEASE READ THESE TERMS OF SALE CAREFULLY. BY CREATING AN ACCOUNT WITH US, OR PURCHASING OR SELLING ANY VIRTUAL CURRENCY VIA ANY OF OUR AUTOMATED OR ATTENDED VIRTUAL CURRENCY KIOSKS (“Kiosks”), YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SALE AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CREATE A CryptoPaper ACCOUNT, OR PURCHASE OR SELL ANY VIRTUAL CURRENCY VIA ANY CryptoPaper KIOSK.

JZZ Holdings LLC. d/b/a CryptoPaper (“CryptoPaper,” “cryptopaper.com,” or “us,” or “we,” or“our) sells and purchases virtual currency through our kiosks. Your purchase or sale of virtual currency through a Kiosk, and your use of our website cryptopaper.com (the “Site”) and our mobile application (collectively, the “Services”), are each governed by these Terms of Sale. By using our Services you acknowledge that any transaction is conducted solely between you and CryptoPaper and not on behalf of or for the benefit of any third party. CryptoPaper reserves the right to change or modify these Terms of Sale at any time and in our sole discretion. The amended Terms of Sale will be effective immediately upon your use of any Kiosk on which the amended Terms of Sale are posted, and will apply to all purchase and sale transactions occurring thereafter. We encourage you to review these Terms of Sale each time you use the Services to ensure that you understand the terms and conditions that apply to your transactions using the Services.

This User Agreement ("Agreement") is a contract between you and CryptoPaper and applies to your use of CryptoPaper website and all related sites, applications, services and tools regardless of how you access or use them. You must read, agree with and accept all of the terms and conditions contained in this Agreement. In addition, you must read, agree with the following agreements:

We may amend this Agreement at any time by posting a revised version on our website. The revised version will be effective at the time we post it. This is an important document, which you must consider carefully when choosing whether to use the CryptoPaper Services. This Agreement also highlights certain risks of using the CryptoPaper Services.

  1. Our Relationship with You

As a licensed and registered Money Transmitter, CryptoPaper sells and purchases digital currency from third parties and then resells that digital currency to you and/or buys your digital currency in exchange for Fiat Sovereign backed currency such as USD. If you violate any portion of our terms, we have the right to refuse your transaction and prohibit you from using our Service indefinitely without reason or explanation.

Protecting your privacy is very important to CryptoPaper. Please review our Privacy Policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your Information.

If you receive Information about another User through the CryptoPaper Services, you must keep the Information confidential and only use it in connection with the CryptoPaper Services. You may not disclose or distribute a User's Information to a third party or use the Information for marketing purposes unless you receive the User's express consent to do so.

"cryptopaper.com," "CryptoPaper," and all logos related to the CryptoPaper Services are either trademarks or registered trademarks of CryptoPaper or its licensors. You may not copy, imitate or use them without CryptoPaper's prior written consent. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of CryptoPaper. You may not copy, imitate, or use them without our prior written consent. All right, title and interest in and to the CryptoPaper website, any content thereon, the CryptoPaper Services, the technology related to the CryptoPaper Services, and any and all technology and any content created or derived from any of the foregoing is the exclusive property of CryptoPaper and its licensors.

You may not transfer or assign any rights or obligations you have under this Agreement without CryptoPaper's prior written consent. CryptoPaper reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time.

You agree that CryptoPaper may provide notice to you by posting it on our website, emailing it to the email address listed in your Account, or mailing it to the street address listed in your Account. Such notice shall be considered to be received by you within 24 hours of the time it is posted to our website or emailed to you unless we receive notice that the email was not delivered. If the notice is sent by mail, we will consider it to have been received by you three Business Days after it is sent. You may request a paper copy of any legally required disclosures and you may terminate your consent to receive required disclosures through electronic communications by contacting CryptoPaper as described in section 1.7 below. CryptoPaper will charge you a Records Request Fee (per section 8) to provide a paper copy. CryptoPaper reserves the right to close your Account if you withdraw your consent to receive electronic communications.

Except as otherwise stated below, notice to CryptoPaper must be sent by postal mail to: JZZ Holdings, 3309 Robbins Rd. Suite #252, SPRINGFIELD, IL 62704, United States and electronically to info@cryptopaper.com.

By providing CryptoPaper a telephone number (including a wireless/cellular telephone), you consent to receiving autodialed and prerecorded message calls or SMS text messages related to CryptoPaper Services at that number. If we determine that a telephone number you have provided to us is a mobile telephone number, we may categorize it as such in our systems and in your Profile.

  1. Accounts

In order to use some of our Services, you must create an account with CryptoPaper (“Account”), or provide information sufficient for us to verify your identity each time you use the Services. If you create an Account you agree to: (a) provide accurate, truthful and current information when creating an Account or when using one of our Kiosks; (b) use your Account and the Services only for yourself, not share access with others, and not conduct transactions for others; and (c) promptly notify us if you discover or otherwise suspect any security breaches or misuse related to your account

To be eligible for the CryptoPaper Services, you must be at least 18 years old and a resident of the United States. This Agreement applies only to Users who are residents of the United States. By using the Services, you represent and warrant that you (a) are of legal age to form a binding contract; (b) have not previously been suspended or removed from using our Services; (c) have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party; (d) are under the control of, or a national or resident of any country to which the United States has embargoed goods or services; (e) have not been identified as a “Specially Designated National” by the U.S. Office of Foreign Assets Control; and (f) have not been placed on the U.S. Department of Commerce’s Denied Persons List. If you are using the Services on behalf of a legal entity, you further represent and warrant that (i) such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization, and (ii) you are duly authorized by such legal entity to act on its behalf.

You authorize CryptoPaper, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to provide a taxpayer identification number, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources. Prior to your use of the Services, you must provide all information requested by CryptoPaper at the Kiosk, Kiosk location by a CryptoPaper representative, Site, or mobile application, which may include, but not be limited to: name, address, date of birth, social security number, driver’s license, or other government-issued picture ID (“Personal Information”). You acknowledge that CryptoPaper, or one of its agents or employees or kiosks, will analyze and validate your identity by reference to the Personal Information to determine whether you qualify to use the Services (“Verification Process”). Your use of the Services may be delayed during the Verification Process, and CryptoPaper disclaims responsibility for any loss, delay or other harm relating thereto. If you do not pass the Verification Process, or if you fail to provide any of the information required to access the Services, you will be denied access to the Services. If you believe your access to the Services has been wrongly denied, please contact us at info@cryptopaper.com

If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your Account, either through your use of the third party’s product or service or through the API Access, you acknowledge that CryptoPaper may disclose the information about your Account that is specifically authorized by you to this third party. You also acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. Further you acknowledge and agree that you will not hold CryptoPaper responsible for, and will indemnify CryptoPaper from, any liability arising from the actions or inactions in connection with the permissions you grant.

  1. Transactions

Kiosk & Physical Agent Transactions

The following terms apply to any purchase or sale of virtual currency carried out via a Kiosk or Physical Agent Location (each, an “Order”).

You must provide all information requested by CryptoPaper through the Kiosk in connection with any Order, including: (a) for purchase Orders, the amount of U.S. dollars you intend to spend in connection with the purchase and the virtual currency wallet address to which CryptoPaper will send the virtual currency you purchase; and (b) for sales Orders, the amount of virtual currency you intend to sell. You are solely responsible for the accuracy of any Order information you submit.

When you place an Order, you will be able to view the specific terms and conditions applicable to your Order which will include: (i) a price at which CryptoPaper will purchase or sell virtual currency to you, which include all applicable fees and (ii) for sale transactions only, the Offer expiration time, which is the deadline by which the virtual currency you intend to sell to CryptoPaper must be received by CryptoPaper or its designated agent. For sale transactions only, you will be shown the Offer Terms that also contains a QR code with CryptoPaper virtual currency payment address, and a cash redemption code that is activated subject to fulfillment of the conditions set forth in Section 2.3(b) below (“Sales Ticket”).

In order to accept CryptoPaper’s offer to purchase or sell virtual currency, you must satisfy any terms and conditions stated in the Offer Terms, including without limitation, by fulfilling the requirements outlined below. (a) Purchase Order Completion. To complete your purchase of virtual currency from CryptoPaper in accordance with the applicable Offer Terms, you must insert cash into the Kiosk to pay CryptoPaper, whereupon CryptoPaper will send the amount of virtual currency calculated by the exchange rate specified in the Offer Terms to the virtual currency wallet address you provide within a reasonable timeframe; however, we cannot guarantee that the virtual currency will be transmitted to your address within any specific time frame. (b) Sale Order Completion. To complete your sale of virtual currency to CryptoPaper in accordance with the applicable Offer Terms, the following must occur:(i) you must send virtual currency to the virtual currency address we designated in the Offer Terms (“Payment Address”), (ii) CryptoPaper or its designated agent, must confirm its receipt of such virtual currency before the Offer expiration time provided in the Offer Terms expires. If the foregoing steps are successfully completed and all other Offer Terms are satisfied, then you will be provided U.S. dollars by the agent location in the amount specified in the Offer Terms or the Kiosk will disburse cash in the amount of U.S. dollars specified in the Offer Terms when send the required Bitcoin to the CryptoPaper QR code displayed at the Kiosk. If you do not fulfill all requirements as outlined in the applicable Offer Terms, CryptoPaper will not be bound by such Offer Terms and the original Order will be cancelled. For instance, your Order will be cancelled if the timeframe provided in the Offer Terms expires before you fulfill the steps outlined in this Section 2.3. If you send an incorrect amount of virtual currency to the Payment Address, this constitutes a new offer to CryptoPaper, superseding the existing Offer Terms; and CryptoPaper in its sole discretion may either cancel the order and return all the virtual currency that you sent in the form of a paper wallet or back to the original address you sent the bitcoin from, net of any network or transaction fees, or accept your new offer as follows: (i) if you send more virtual currency to the Payment Address than specified in the Offer Terms, CryptoPaper will honor the Offer Terms and disburse the excess amount of virtual currency to the address from which you originally sent the bitcoin from, net of any network or transaction fees; or (ii) if you send less virtual currency to the Payment Address than specified in the Offer Terms, CryptoPaper will round down your offer as necessary to the closest entry in the then-current Rate Table and disburse the excess amount of virtual currency to the address from which you originally sent the bitcoin from, net of any network or transaction fees. If your sales Order is cancelled for any reason and you have submitted virtual currency to CryptoPaper, your virtual currency will be returned (net of any network and transaction fees) to the address from which you originally sent the bitcoin from; however, we cannot guarantee that the virtual currency will be transmitted to your address within any specific timeframe. If your purchase Order is cancelled and you have inserted U.S. dollars into the Kiosk, your U.S. dollars will be returned, however you must contact support via email at info@cryptopaper.com immediately. You are responsible for remaining physically present at the Kiosk to receive any cash, receipts, or paper wallets, or to input any required information. CryptoPaper is not responsible for your failure to receive any U.S. dollars or virtual currency returned or disbursed in accordance with these terms.

Upon completion of a purchase transaction, you will either be provided with a paper wallet containing your virtual currency, or the virtual currency will be transferred to your designated virtual currency address, and you may receive a text that contains the Offer Terms and actual amount of virtual currency purchased from CryptoPaper. Upon your placement of a Sales Order, you will be provided with a QR code on the kiosk screen as mentioned above which contains the CryptoPaper wallet address which you need to send the bitcoin to that you wish to sell. After CryptoPaper has received your virtual currency, and after CryptoPaper has dispensed U.S. dollars to you via one of our Kiosks, you will be provided with a SMS text to your phone number that contains the Offer Terms and the amount of U.S. dollars dispensed to you.

Online Transactions

Transactions may be placed online twenty-four (24) hours a day, seven (7) days a week or via physical Kiosk or physically at an authorized agent/dealer during available specified hours. All transactions will be confirmed in the order in which they were submitted.

Upon confirmation, an e-mail or text message may be sent to the Customer. CryptoPaper encourages all Customers to log into their  virtual currency wallet address within twelve (12) hours of initiating a purchase or sale transaction in order to verify the transaction's status and to review all payment procedures or transaction history.

We may, at our discretion, impose limits on the amount of money you can buy, sell or send through the CryptoPaper Services, including money you send for purchases. You can view your spending limit by logging into your Account. CryptoPaper reserves the right to unilaterally amend existing restrictions or implement new restrictions without notice at any time.

An estimated price is displayed at the time a Customer Purchase Transaction is submitted. However, the price at the time a transaction is submitted may be subject to market fluctuations. CryptoPaper, at its sole discretion, may choose to require a Customer to have a portion of the intended purchase price, or the entire intended purchase price, in cleared funds, prior to placing an order. Should a Customer wish to cancel at any point after transaction has been completed at a kiosk, the Customer may be liable for cancellation fees as described in this agreement. Should a Customer wish to cancel at any point prior to when a transaction has been completed online, the Customer may be liable for cancellation fees as described in this agreement.

A price is confirmed at the time a Customer Sale Transaction is submitted (both online as well as by telephone). The price at the time a transaction is submitted will be locked in, regardless of market fluctuations. CryptoPaper, at its sole discretion, may elect to prevent a Customer Sale Transaction from being canceled, for a period of up to twenty-four (24) hours to allow another customer time to remit payment. The Customer, in agreeing to these Terms and Conditions, acknowledges that CryptoPaper will not be held liable for any potential losses incurred due to market fluctuations during this period.

  1. Payment

CryptoPaper may choose to accept any of the following methods of payment for Customer Purchase Transactions:

CryptoPaper reserves the right to choose to accept or refuse any method of payment, at any time, at its sole discretion.

Payment options for a Customer Sale Transaction are as follows:

CryptoPaper reserves the right to choose to offer or decline to offer any method of payment, at any time, at its sole discretion. Some payment options may be subject to a service fee, which will be presented to Customer prior to confirmation of order. While CryptoPaper will make a best effort to process transactions near real-time, processing and settlement for Customer Sale Transactions may, in rare circumstances, take up to two (2) Business Days. Due to anti-money laundering legislation in the United States, CryptoPaper cannot forward the proceeds from any Customer Sale Transaction to an individual who is not a designated account owner or holder.

Any payment from a Customer Sale Transaction in a Business Account can be made in the business name only. For Sole Proprietorships, payment can be made in the business name or the sole proprietor’s name, provided proper authorization documentation has been received.

  1. Transaction Cancellations

When cancelling a transaction, market loss repayments may apply as a submitted transaction constitutes a binding agreement between CryptoPaper and the Customer.

In the event a Customer Purchase Transaction is cancelled (whether by the Customer or by CryptoPaper for failure to receive payment in full within the time stipulated above), market loss payments are due from Customer to CryptoPaper. This fee is calculated based on whether there has been a loss in market value from the time the price is confirmed for a submitted transaction to the time a transaction is cancelled. In the event of market gain, no cancellation fee will be assessed. Under no circumstance is CryptoPaper liable to pay Customer for changes in the underlying market price.

  1. Account Balances

CryptoPaper does not currently provide the ability to hold funds online. Should we choose to do so in the future, if you hold a Bitcoin Balance online with CryptoPaper, CryptoPaper will hold your funds separate from its corporate funds and will not use your funds for its operating expenses or any other corporate purposes and will not voluntarily make your funds available to its creditors in the event of bankruptcy.

You agree that you will not receive interest or other earnings on the funds that CryptoPaper handles as your agent. In consideration for your use of the CryptoPaper Services, you irrevocably transfer and assign to CryptoPaper any ownership right that you may have in any interest that may accrue on funds held. This assignment applies only to interest earned on your funds, and nothing in this Agreement grants CryptoPaper any ownership right to the principal of the funds you maintain with CryptoPaper. In addition to or instead of earning interest, CryptoPaper may receive a reduction in fees or expenses charged for banking services by the banks that hold your funds

If you have a past due amount owed to CryptoPaper or a JZZ Holdings LLC, subsidiary, or parent company, CryptoPaper may debit your Account to pay any amounts that are more than 180 days past due.

To secure your performance of this Agreement, you grant to CryptoPaper a lien on and security interest in and to the funds held in your Account in the possession of CryptoPaper.

At any time, you may request that your balance to be refunded. Your balance may be refunded by physical check or by moving your balance to your CryptoPaper Debit Card (if applicable) or other agreeable medium of payment. Generally, only to your Primary Billing Address. We will not send checks to P.O. Boxes. If you would like us to send a check to an address that is not your Primary Billing Address, you must contact Customer Service and provide the documentation that we request to verify your association with the address. If you fail to cash a check within 180 Days of the date of issuance, we will return the funds to your Online Balance (minus a Fee).

  1. Closing Your Account

You may close your Account at any time by contacting Customer Service, by written request sent to JZZ Holdings, 3309 Robbins Rd. Suite #252 Springfield, IL 62704, by emailing info@cryptopaper.com, or by calling 1(217)720-1583

You may not close your Account to evade an investigation. If you attempt to close your Account while we are conducting an investigation, we may hold your funds for up to 180 Days to protect CryptoPaper or a third party against the risk of Reversals, Chargebacks, Claims, fees, fines, penalties and other liability. You will remain liable for all obligations related to your Account even after the Account is closed.

If you do not log in to your Account for two or more years, CryptoPaper may close your Account and send the Balance to your primary address, or, if required, escheat your Balance to your state of residency. CryptoPaper will determine your residency based on the state listed in your primary address. If your address is unknown or registered as a foreign country, your funds will be escheated to the state of ILLINOIS. Where applicable, CryptoPaper will send you a notice prior to escheating or closing your Account. If you fail to respond to this notice, your Balance will be escheated to the state. If you would like to claim your funds from the state, please contact your state's Unclaimed Property Administrator.

  1. Fees

The following section outlines all fees that CryptoPaper may charge the Customer in relation to digital currency exchange and payment products. Unless otherwise specified, all fees stated are in US Dollars. A transaction placed in other currencies will be converted based on the US Dollar exchange rate at the time the transaction is submitted.

CryptoPaper may at its own discretion charge a one-time verification fee for enrolling customers for the first time into its KYC platform or a third party KYC platform which would check against sanctions lists. This charge will never exceed more than $2.00. This verification charge is non-refundable. By using the website or any kiosk or CryptoPaper Service, you acknowledge the existence of the verification fee and agree that the fee is not refundable under any circumstance.

A service fee is applied to all exchange transactions and the fee will be communicated to the Customer prior to confirmation of the transaction. The transaction value and administrative fee are calculated/quoted in USD for U.S. dollar transactions, and may be calculated/quoted in USD equivalents for transactions in all other currencies, or in the currency of the transaction. The fee will wither be a flat fee or a percentage of the transaction amount.

A storage fee of .025% of your account balance may be charged to the customer per month for any coins stored with CryptoPaper longer than seven days after purchase. To avoid this fee, Customers may transfer digital currency to a non-CryptoPaper wallet within seven days of purchasing.

  1. Risk

CryptoPaper has not offered or given and will not provide any investment advice in connection with any Customer Purchase Transaction or Customer Sale Transaction and has not offered or given any opinion with respect to the suitability of any transaction made or which might be made by the Customer. The Customer warrants that CryptoPaper has not offered or given any investment advice to Customer in connection with the products and services offered by CryptoPaper. In addition, CryptoPaper has not given Customer any opinion with respect to the suitability of any of its products or services for Customer.

Customers should carefully consider the suitability of digital currency as an investment choice before taking any decisions that may affect their financial situation. Digital currency Balances are not insured by the Federal Deposit Insurance Corporation, National Credit Union Share Insurance Fund, or other similar program and may lose value.

The purchase and sale of digital currency involves a high degree of risk and is not suitable for all persons. The purchase and sale of digital currency provides no guarantee of interest, yield or return. Losses may be incurred both as a result of price devaluation and if price gains do not exceed applicable fees, including those charged herein. The Customer has read and understands these Terms and Conditions and acknowledges that all risk of decline in the market value of any digital currency is the Customer's risk and not that of CryptoPaper. If the Customer has any doubt as to the suitability of digital currency as an investment, the Customer should contact an independent legal or financial advisor.

  1. Rules of Behavior

In connection with your use of our website, kiosk, any other CryptoPaper service or in the course of your interactions with CryptoPaper, other Users, or third parties, you will not:

You must abide by all applicable laws including without limitation

  1. Your Liability - Actions We May Take & Our Limitation of Liability

The Customer is responsible for complying with all laws of the jurisdiction from which the Customer accesses the CryptoPaper Website, CryptoPaper kiosks or CryptoPaper Services and the Customer shall at all times be solely responsible for obtaining any authorizations required by any authoritative body in such jurisdiction. The Customer has carried out reasonable due diligence to ensure that the purchase and sale of digital currency as provided under these Terms and Conditions is not contrary to any laws or regulations of the Customer’s governing jurisdiction, and that the acceptance of these Terms and Conditions by the Customer and the entering into of a Customer Purchase Transaction or Customer Sale Transaction is not contrary to any federal, provincial, state or any other law or regulation applicable to the Customer.

It is the Customer's obligation to ensure that its Electronic Identification Information is kept secret. The Customer agrees to keep their Electronic Identification Information and all components thereof secret and safe to prevent unauthorized use.

If a Customer believes that any transaction or balance recorded in their account is incorrect, the Customer must contact CryptoPaper immediately to notify CryptoPaper of suspected unauthorized use of Customer's Electronic Identification Information. Customers are responsible for ensuring the accuracy of the information displayed in their account, howsoever accessed. CryptoPaper will not be held liable should a Customer fail to disclose any unauthorized use of Electronic Identification Information and Customer's CryptoPaper accounts.

You are responsible for all Reversals, Chargebacks, Claims, fees, fines, penalties and other liability incurred by CryptoPaper, a User, or a third party caused by or arising out of your breach of this Agreement, and/or your use of the CryptoPaper Services. You agree to reimburse CryptoPaper, a User, or a third party for any and all such liability.

If a User files a dispute on a transaction you were party to, CryptoPaper may place a temporary hold on the funds in your Account to cover the amount of the liability. If you win the dispute, CryptoPaper will lift the temporary hold. If you lose the dispute, CryptoPaper will remove the funds from your Balance.

In the event that you are liable for any amounts owed to CryptoPaper, CryptoPaper may immediately remove such amounts from your Balance. If you do not have a Balance that is sufficient to cover your liability, your Account will have a negative Balance and you will be required to immediately add funds to your Balance to eliminate the negative Balance. If you do not do so, CryptoPaper may engage in collection efforts to recover such amounts from you.

If we have reason to believe that you have engaged in any Restricted Activities, we may take various actions to protect CryptoPaper, other Users, other third parties, or you from Reversals, Chargebacks, Claims, fees, fines, penalties and any other liability. The actions we may take include but are not limited to the following:

CryptoPaper, in its sole discretion, reserves the right to terminate this Agreement, access to its website, or access to the CryptoPaper Services for any reason and at any time upon notice to you and payment to you of any unrestricted funds held in custody for you.

If we close your Account or terminate your use of the CryptoPaper Services for any reason, we will provide you with a general notice of our actions, however we don’t have to provide the specific reason. If we limit access to your Account, we will provide you with notice of our actions and the opportunity to request restoration of access if appropriate.

If you violate the Acceptable Use Policy then we may hold your funds up to 180 Days, fine you up to $2,500.00 USD for each such violation and/or take legal action against you to recover additional losses we incur. You acknowledge and agree that a fine up to $2,500.00 USD is presently a reasonable minimum estimate of CryptoPaper’s damages, considering all currently existing circumstances, including the relationship of the sum to the range of harm to CryptoPaper that reasonably could be anticipated and the anticipation that proof of actual damages may be impractical or extremely difficult. CryptoPaper may deduct such fines directly from any existing Balance in the offending Account, or any other Account you control.

IN NO EVENT SHALL CryptoPaper, OUR DIRECTORS, AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS (“CryptoPaper PARTIES”) BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF OR INABILITY TO USE THE SERVICES, OUR SITE, MOBILE APPLICATION, OR ANY KIOSK, OR ANY ORDER, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM CryptoPaper, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO CryptoPaper’S RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CryptoPaper, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY, OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE/ MOBILE APPLICATION OR A KIOSK, ANY PURCHASE OR SALE TRANSACTION OCCURRING VIA THE SERVICES, OR TO THESE TERMS OF SALE, EXCEED THE FEES PAID BY YOU TO CryptoPaper (IF ANY) DURING THE 6 MONTHS IMMEDIATELY PRECEDING THE DATE OF ANY CLAIM GIVING RISE TO SUCH LIABILITY. THE CryptoPaper PARTIES SHALL HAVE NO LIABILITY TO YOU ARISING OUT OF OR RELATING TO ANY DATA BREACH AFFECTING THE CryptoPaper SERVICE, KIOSK, OR SYSTEMS IF CryptoPaper HAD IN PLACE COMMERCIALLY REASONABLE AND STANDARD SECURITY PROCEDURES AT THE TIME OF SUCH BREACH. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of this section may not apply to you.

You agree to defend, indemnify, and hold harmless each CryptoPaper Party from any claim, demand, action, damage, loss, cost, or expense, including without limitation reasonable attorneys’ fees, arising out or relating to (a) your use of, or conduct in connection with, our Services, Site, mobile application, or any Kiosk; (b) your violation of these Terms of Sale; or (c) your violation of any rights of any other person or entity. If you are obligated to indemnify us, we will have the right, in our sole discretion, to control any action or proceeding and determine whether we wish to settle it, and if so, on what terms.

  1. Disputes with CryptoPaper

If a dispute arises between you and CryptoPaper, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. Disputes between you and CryptoPaper regarding the CryptoPaper Services may be reported to Customer Service online through the CryptoPaper Customer Portal at any time or emailing info@cryptopaper.com at any time.

For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000.00 USD, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. If a party elects arbitration, that party will initiate such arbitration through an established alternative dispute resolution (ADR) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Except as otherwise agreed by the parties or as described in section 12.2 above, you agree that any claim or dispute you may have against CryptoPaper must be resolved by a court located in SPRINGFIELD, ILLINOIS. You agree to submit to the personal jurisdiction of the courts located within Sangamon County, ILLINOIS for the purpose of litigating all such claims or disputes. This Agreement shall be governed in all respects by the laws of the State of ILLINOIS, without regard to conflict of law provisions.

All claims you bring against CryptoPaper must be resolved in accordance with section 13 of this Agreement. All claims filed or brought contrary to section 13 shall be considered improperly filed a breach of this Agreement. Should you file a claim contrary to section 12, CryptoPaper may recover attorneys fees and costs (including in-house attorneys and paralegals) up to $10,000.00 USD, provided that CryptoPaper has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.

If any proceeding by or against you is commenced under any provision of the United States Bankruptcy Code, as amended, or under any other bankruptcy or insolvency law, CryptoPaper will be entitled to recover all reasonable costs or expenses (including reasonable attorneys’ fees and expenses) incurred in connection with the enforcement of this Agreement.

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

You agree to defend, indemnify and hold CryptoPaper, its parent, officers, directors and employees harmless from any claim or demand (including attorneys fees) made or incurred by any third party due to or arising out of your breach of this Agreement and/or your use of the CryptoPaper Services. Except as otherwise expressly provided, CryptoPaper shall not be liable for any loss or damage, whether direct or indirect, resulting from the transactions contemplated by these Terms and Conditions. CryptoPaper shall not be liable under any circumstances whatsoever for special, incidental, consequential, indirect or punitive losses or damages (including loss profits or lost savings), whether or not caused by the fault or neglect of CryptoPaper and whether or not CryptoPaper had knowledge that such losses or damages might be incurred. The limitations and exclusions in this clause shall apply to all claims of whatsoever nature, kind and description, whether arising from breach of contract, delay or non-delivery of services, negligence or otherwise.

If CryptoPaper pays out a Claim, Reversal or Chargeback that you file against a recipient of your payment, you agree that CryptoPaper assumes your rights against the recipient and third parties related to the payment, and may pursue those rights directly or on your behalf, in CryptoPaper's discretion.

If you have a dispute with one or more Users, you release CryptoPaper (and our officers, directors, agents, joint ventures and employees) from any and all Claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.

  1. General Provisions

IN NO EVENT SHALL WE, OUR EMPLOYEES OR OUR SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR WEB SITE, THE CryptoPaper SERVICES, OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE). Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. OUR LIABILITY, AND THE LIABILITY OF OUR PARENT, EMPLOYEES AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE ACTUAL AMOUNT OF DIRECT DAMAGES.

CryptoPaper does not report any Customer transactions to the Internal Revenue Service; however, the purchase or sale of digital currency may be considered reportable as taxable income. It is the Customer's responsibility to contact a financial advisor for further information. CryptoPaper will not be held liable for any capital gains or tax implications due to the purchase or sale of digital currency by the Customer.

CryptoPaper specifically disclaims any liability or responsibility for orders placed via the CryptoPaper online order entry system, for any losses, or direct, indirect, consequential or incidental damages, which the Customer may recognize or incur as a result of the use of the CryptoPaper online order entry system. Further, CryptoPaper specifically disclaims any liability for the interruption, cancellation or other termination of the CryptoPaper online order entry system or any other CryptoPaper Services.

All orders placed through the order entry system are taken on a best efforts basis. CryptoPaper shall not be responsible for errors, negligence or inability to execute orders. Nor shall CryptoPaper be responsible for any delays in the transmission, delivery or execution of Customer's order due to breakdown or failure of transmission or communication facilities, or to any other cause or causes beyond CryptoPaper's reasonable control or anticipation.

Order entry systems have been designed to provide an efficient and dependable method for entering orders. Commercial internet service providers are not 100% reliable and a failure by one or more of these providers may affect internet based order entry. The Customer acknowledges that the order entry system is a mechanical system and as such may be subject to failure beyond the control of CryptoPaper.

CryptoPaper adheres to the highest security measures to ensure Customer data is protected against theft, loss, and corruption, and against the misuse and alteration of any Customer data stored on our servers. However, when a Customer accesses their account via a public or unsecured computer terminal or if a Customer chooses to share their account username and password (“Electronic Identification Information”), CryptoPaper cannot guarantee the security of account data.

Sensitive communication between the Customer and CryptoPaper’s Website is always protected via encryption while in transit, using the SSL encryption standard. However, the Customer should be aware that CryptoPaper has no control over the privacy of Customer e-mail communications with us. We highly recommend that Customers not include private and sensitive information in e-mails to CryptoPaper, including, but not limited to, account numbers, balances, passwords, Electronic Identification Information, etc. CryptoPaper will not be held liable for any damages suffered by Customers should they transmit confidential or sensitive information to us through e-mail.

CryptoPaper shall not be liable for any failure to perform its obligations hereunder due to fire, computer viruses, network failure, computer hardware failure, explosion, flood, lightning, act of terrorism, war, rebellion, riot, sabotage, orders or requests of any government or any other authority, legislative changes, strikes, lockouts or other labour disputes, or events or circumstances beyond its reasonable control, but CryptoPaper shall use commercially reasonable endeavors to minimize dangers or losses to the Customer as a consequence of such events.

Information provided on CryptoPaper’s website is not intended to provide legal, accounting, or tax advice, and should not be relied upon in that regard. CryptoPaper is not responsible in any manner for direct, indirect, special or consequential damages howsoever caused, arising out of the use of its website.

CryptoPaper, OUR EMPLOYEES AND OUR SUPPLIERS PROVIDE THE CryptoPaper SERVICES AS IS AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. CryptoPaper, EMPLOYEES AND OUR SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. CryptoPaper has little control over the products or services that are paid for with the CryptoPaper Services and CryptoPaper cannot ensure that a buyer or a Seller you are dealing with will actually complete the transaction or is authorized to do so. CryptoPaper does not guarantee continuous, uninterrupted or secure access to any part of the CryptoPaper Services, and operation of our site may be interfered with by numerous factors outside of our control. CryptoPaper will make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts, credit cards, check issuances, and CryptoPaper are processed in a timely manner but CryptoPaper makes no representations or warranties regarding the amount of time needed to complete processing because the Bitcoin Services are dependent upon many factors outside of our control, such as delays in the banking system or the U.S. or international mail service. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimers may not apply to you. This paragraph gives you specific legal rights and you may also have other legal rights that vary from state to state.

If you are using CryptoPaper software such as an API, developer's toolkit or other software application that you have downloaded or subscribed to your computer, device, or other platform then CryptoPaper grants you a revocable, non-exclusive, non-transferable license to use CryptoPaper's software in accordance with the documentation. This license grant includes the software and all updates, upgrades, new versions and replacement software, as described herein for your personal use only. You may not rent, lease or otherwise transfer your rights in the software to a third party. You must comply with the implementation and use requirements contained in all CryptoPaper documentation accompanying the CryptoPaper Services. If you do not comply with CryptoPaper's implementation and use requirements you will be liable for all resulting damages suffered by you, CryptoPaper and third parties. You agree not to alter, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code which is derived from the software. You acknowledge that all rights, title and interest to CryptoPaper's software are owned by CryptoPaper. Any third party software application you use on the CryptoPaper website is subject to the license you agreed to with the third party that provides you with this software. CryptoPaper does not own, control nor have any responsibility or liability for any third party software application you elect to use on the CryptoPaper website and/or in connection with the CryptoPaper Services. If you are using the CryptoPaper Services on the CryptoPaper website, or other website or platform hosted by CryptoPaper, or a third party, and are not downloading CryptoPaper's software or using third party software applications on the CryptoPaper website or Kiosks, then this section does not apply to your use of the hosted CryptoPaper Services.

This Agreement, along with any applicable policies and agreements on the Legal Agreements page on the CryptoPaper website, sets forth the entire understanding between you and CryptoPaper with respect to the CryptoPaper Services. Terms, which by their nature should survive, will survive the termination of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

CryptoPaper may provide you with the ability to translate this Agreement to a language other than English. Any translation of this Agreement is provided solely for your convenience and is not intended to modify the terms of this Agreement. In the event of a conflict between the English version of this Agreement and a version in a language other than English, the English version shall apply.

  1. Definitions

"Account" means a Personal or Business CryptoPaper account.

"ACH" means the Automated Clearing House network.

"Add Funds" means your ability to add money to your Account Balance through an acceptable payment medium.

"Agreement" or "Terms and Conditions" shall mean these terms and conditions that shall govern the relationship between CryptoPaper and the Customer with respect to the Website, except as otherwise specifically provided for, and as same may be amended from time to time, without notice;

"Balance" means any money that you have in your CryptoPaper Account. The terms "money" and "funds" are used interchangeably in this Agreement.

"Business Account" means an Account used primarily for business purposes and not for personal, family, or household purposes.

"Business Day" shall refer to CryptoPaper’s operational hours, between 8:00 am and 5:00 pm, Monday through Friday, excluding Saturdays, Sundays and any statutory holidays and bank holidays;

"Business Days" means Monday through Friday, excluding Holidays.

"Chargeback" means a request that a buyer files directly with his or her credit card company or credit card issuing bank to invalidate a payment.

"Claim" means a challenge to a payment that a User files directly with CryptoPaper.

"Confirmed Address" means an address that has been reviewed by CryptoPaper and found highly likely to be that of the User to which it is associated.

"Customer Purchase Transaction" shall mean any sale operation whereby CryptoPaper sells Bitcoin to its Customer;

"Customer Sale Transaction" shall mean any sale operation whereby CryptoPaper purchases Bitcoin from its Customer;

"Customer Service" is CryptoPaper's customer support which can be accessed online through the CryptoPaper customer portal at any time, or by emailing info@cryptopaper.com or calling +1 (217) 720-1583.

"Customer" shall mean a customer who enters into a transaction with CryptoPaper for the purchase or sale of Bitcoin and is in compliance with this these Terms and Conditions between the Customer and CryptoPaper;

"Days" means calendar days.

"Default Payment Methods" means the order in which CryptoPaper uses your Payment Methods to fund a transaction if you do not select a Preferred Payment Method.

"Digital Goods" means goods that are delivered and used in an electronic format.

"Dispute" means a dispute filed by a User directly with CryptoPaper in the online customer portal pursuant to this Agreement.

"eCheck" means a payment funded using a sender's bank account Payment Method that is held pending and not received by the recipient until it clears. When you send money using eCheck it will usually be held pending for 3-4 Business Days. The amount of time that it is held pending will increase if the payment is sent from a bank account outside the United States.

"Fees" means those amounts stated in this Agreement.

"Holidays" means New Year's Day (January 1), Birthday of Martin Luther King, Jr. (the third Monday in January), Washington's Birthday (the third Monday in February), Memorial Day (the last Monday in May), Independence Day (July 4), Labor Day (the first Monday in September), Columbus Day (the second Monday in October), Veterans Day (November 11), Thanksgiving Day (the fourth Thursday in November) and Christmas Day (December 25). If a Holiday falls on a Saturday, CryptoPaper shall observe the Holiday on the prior Friday. If the Holiday falls on a Sunday, CryptoPaper shall observe the Holiday on the following Monday.

"Information" means any confidential and/or personally identifiable information or other information related to an Account or User, including but not limited to the following: name, email address, billing/shipping address, phone number and financial information.

"Instant Transfer" means a payment funded using the sender's bank account Payment Method in which CryptoPaper credits the recipient instantly.

“Kiosk” means a CryptoPaper ATM or a machine which hosts CryptoPaper software and allows you to either buy or sell bitcoin.

"Payment Method" means the payment method used to fund a transaction.

"Personal Account" means an Account used for non-business purposes and used primarily for personal, family, or household purposes.

"Policy" or "Policies" means any Policy or other agreement between you and CryptoPaper that you entered into on the CryptoPaper website, or in connection with your use of the CryptoPaper Services.

"Pooled Accounts" means Accounts at one or more FDIC-insured banks in which CryptoPaper will place User Balances.

"Preferred Payment Method" means a Payment Method that you select to fund a payment instead of using the Default Payment Methods.

"Redemption Code" means the sequence of letters, numbers, and/or symbols placed on gift certificates, promotional coupons or other promotional offers and used to obtain a benefit.

"Reserve" means a percentage of the funds received into your Account that we hold in order to protect against the risk of Reversals, Chargebacks, Claims or any other liability related to your Account and/or use of the CryptoPaper Services.

"Restricted Activities" means those activities described in section 10 of this Agreement.

"Substantial Change" means a change to the terms of this Agreement that reduces your rights or increases your responsibilities.

"CryptoPaper Debit Card" means a CryptoPaper branded debit card that is accepted anywhere that accepts MasterCard.

"CryptoPaper Mobile" means a CryptoPaper Service that allows you to transact through your mobile phone.

"CryptoPaper Services" means all our products and services and any other features, technologies and/or functionalities offered by us on our website or through any other means.

"CryptoPaper's Website" shall mean and refer to CryptoPaper's Website, available at https://cryptopaper.com

"CryptoPaper," “cryptopaper.com,” “cryptopaper,” "we," "us" or "our" means JZZ Holdings LLC d/b/a CryptoPaper and its subsidiaries and affiliates.

"User" means any person or entity using the CryptoPaper Services including you.

"Verified Account" means an Account status that reflects that CryptoPaper is reasonably sure that a CryptoPaper Account holder has legal control of one or more of his or her payment methods. A Verified Account status does not constitute an endorsement of a User or a guarantee of a User's business practices.

"Viewable Online Proof of Delivery" means documentation that can be viewed online at the Approved Shipper's website and includes the address to which the package was delivered.

"Viewable Online Signature Confirmation" means documentation that can be viewed online at the Approved Shipper's website and includes the signature of the person who received the package.

© Copyright JZZ Holdings LLC 2018 All Right Reserved.

Privacy Policy

  1. Acceptance of Terms
    JZZ Holdings LLC d/b/a CryptoPaper ("CryptoPaper”, “cryptopaper.com”, “JZZ Holdings LLC”, "us," "we" or "our") and any other related entities collectively referred to as “Cryptopaper” or “cryptopaper.com” are deeply committed to your right to privacy and take your privacy seriously. JZZ Holdings LLC have prepared this privacy policy statement ("Privacy Policy") to describe our collection, use, and disclosure of your personal information through the CryptoPaper website ("Site"). JZZ Holdings LLC will collect, use, and disclose your personal information as described in this Privacy Policy.

  1. Information Collected
    Through the combination of both internal and third party tracking codes as well as cookies, we may track the following categories of information when a visitor enters the Site: (1) IP address, (2) domain servers, (3) type of computer used to access the Site, and (4) types of web browsers (collectively "Anonymous Data"). The Anonymous Data does not collect information that identifies you as an individual. JZZ Holdings LLC may use Anonymous Data for general marketing purposes and to help enhance customer experience on the Site.

    We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags also known as single pixel gifs or web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

    For you to access certain services that we offer through the Site, we may require you to provide us with information that can identify you as an individual ("Personally Identifiable Information"). Personally Identifiable Information includes: (i) "Contact Data" (such as your first and last name, physical street address, city, state, zip code, phone number and email address), (ii) "Financial Data" (such as credit card number, debit card number, expiration date, verification code, bank account and routing number), and (iii) "Legal Data" (such as your social security number, mortgage information, driver’s license, passport, automobile information and additional legal data).

    Please note that Contact Data and Anonymous Data may be used to gather general statistics regarding our customers and visitors, in order to enhance the consumer experience on the Site. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed.

    We may use your Contact Data to provide you with special information and promotions regarding our products or to contact a customer regarding an order or to respond to a question or request. Any Financial Data gathered is used for the purposes of processing or completing the financial transaction for your order. We may disclose non-personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.

    If you post information on any of our chat groups, message boards or forums, such information may be available to other members of the Site and other Site visitors. You should use caution when deciding to disclose your personal information in these venues as we do not control who may participate in these interactive forums.

    Also, please be advised that certain personal information becomes public record upon the filing of documents with the state or the court. For example, the corporate name, business address and the name of the registered agent become public information upon the filing of articles of incorporation. In many cases, the Secretary of State will provide this information to third parties for a fee. The US Patent and Trademark Office will also make public the names and addresses of trademark registrants. In some states, fictitious business names, including the name and address of the business owner, must be published in a newspaper. JZZ Holdings LLC's privacy policy does not cover actions by these third parties.

  1. Choice Regarding Disclosure of Contact Information
    You may choose not to provide us with any Contact Information. In such an event, you can still access and use some portions of the Site; however, you will not be able to access and use portions of the Site that require your Contact Information.

    We will communicate with you via email, to the email address you provide to us. Some communications, such as emails informing you of new features, may be unsubscribed to via the unsubscribe link in the email. If you would like to cease all communications from us, please contact us via the email address provided in the Contact section on https://cryptopaper.com or at our kiosks.
  2. Confidentiality and Security of Contact Information
    Except as described in this Privacy Policy, we will not share your Contact Information with third parties, unless such disclosure is necessary (as determined in our sole discretion) to: (a) comply with a court order or other legal process; (b) protect the rights, property, and/or safety of JZZ Holdings LLC, or any third party; or (c) enforce the Terms of Use.

    We use reasonable measures to maintain the security of your Contact Information. However, no company, organization, or online community, including JZZ Holdings LLC, can fully eliminate security risks associated with personal information.
  3. Other Disclosures
    We may provide your personal information to third party service providers who work on behalf of or with JZZ Holdings LLC to provide some of the services and features of the JZZ Holdings LLC Site and to help us communicate with the members of our Site. However, these service providers do not have any independent right to share this information (except pursuant to a legal requirement such as a subpoena or warrant).

    We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control ("Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy.

    If the assets related to the JZZ Holdings LLC site are acquired by another company, that company will possess the personal information collected by us and it will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

    JZZ Holdings LLC has security measures in place to minimize the loss, misuse, destruction and alteration of the information that you provide us or that we obtain from you. We will have no liability however to you or to any third-party arising out of any such loss, misuse, destruction, or alteration.
  4. Other Limits to Your Privacy
    If our site contains links to other third-party websites ("Linked Websites"), we are not responsible for the privacy practices or the content of the Linked Websites. If you choose to visit other websites, we are not responsible for the Privacy Practices or content of those other websites, and it is your responsibility to review the Privacy Policies at those websites to confirm that you understand and agree with their policies.

    As discussed above, we may also make chat groups, forums, and message boards available to you, but please understand that any information you disclose in these areas becomes public information and accordingly, such information is not subject to this Privacy Policy. We have no control over its use and you should exercise caution when deciding to disclose any personal information.
  5. Updates and Changes to Privacy Policy
    We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting.
  6. Incorporation by Reference
  1. Refund
    You agree that your use of this Service is subject to the Refund Policy. Refunds are subject to our refund policy. As a condition of using the Service you agree to the terms of the Refund Policy, as it may be changed from time to time. JZZ Holdings LLC' Refund Policy, which is incorporated here by reference, is located at
    https://cryptopaper.com/terms/refund.
  2. Deliver
    You agree that your use of this Service is subject to the Delivery Policy. Delivery is subject to our delivery policy. As a condition of using the Service you agree to the terms of the Refund Policy, as it may be changed from time to time. JZZ Holdings LLC' Delivery Policy, which is incorporated here by reference, is located at
    https://cryptopaper.com/terms/delivery.
  3. Terms of Service
    You agree that your use of this Service is subject to the Terms of Service. JZZ Holdings LLC’ services are subject to Terms of Service. As a condition of using the Service you agree to the Terms of Service, as it may be changed from time to time. JZZ Holdings LLC' Terms , which is incorporated here by reference, is located at
    https://cryptopaper.com/terms.
  4. Instant Exchange Terms of Use                                                                   You agree that your use of this Service is subject to the Instant Exchange Terms of Use . JZZ Holdings LLC’ services are subject to Instant Exchange Terms of Use. As a condition of using the Service you agree to the Instant Exchange Terms of Use, as it may be changed from time to time. JZZ Holdings LLC' Instant Exchange Terms of Use, which is incorporated here by reference, is located at https://cryptopaper.com/terms/instanttou
  1. Limitation of Liability
    You expressly understand and agree that JZZ Holdings LLC will not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if JZZ Holdings LLC have been advised of the possibility of such damages), resulting from the use or the inability to use the Service, unauthorized access to or alteration or alteration of your transmissions or data, statements or conduct of any third party including advertisers on the Service, the cost of procurement of substitute goods and Services resulting from any goods, data, information or Services purchased or obtained or messages received or transactions entered into through or form the Service or any other matter relating to the Service, and in no event will JZZ Holdings LLC be liable for any amount of money over One Hundred Dollars ($100.00), which you acknowledge to be a fair and reasonable sum.

  1. Disputes
    If there is any dispute about or involving the website and/or the Service that is not governed by Section 11, “Arbitration”, you agree that any dispute shall be governed by the laws of the State of ILLINOIS without regard to conflict of law provisions and you agree to personal and exclusive jurisdiction by and venue in the state and federal courts of SPRINGFIELD, ILLINOIS

  1. Arbitration
    The parties will first promptly meet to attempt in good faith to negotiate a resolution of the dispute. If the dispute is not resolved by negotiation within thirty (30) days, the parties agree to first try in good faith to settle the dispute by mediation under the Commercial Mediation Rules of the American Arbitration Association, before resorting to Arbitration.

    This Agreement provides for mandatory and binding arbitration. This means that YOU and JZZ Holdings LLC must arbitrate claims and disputes covered by this Agreement. Arbitration is a process in which the parties submit disputes to a neutral third person for a decision on the merits. Each party has an opportunity to present evidence to the arbitration in writing or through witnesses. Arbitration proceedings tend to be more informal than court proceedings, and adherence to judicial rules of evidence is not usually required. The arbitration will decide the case by issuing a written decision called an “award.” The award will be binding. Once confirmed, an award may be enforced as a court judgment under the terms of federal or state statutes. Judicial review of an award is limited. Notwithstanding anything herein to the contrary, YOU and JZZ Holdings LLC retain the right to file a claim in small court. Furthermore, YOU and JZZ Holdings LLC do not agree to arbitrate class action claims. Class action claims must be brought in court.

    Any dispute arising out of, or relating to this Agreement, or the breach thereof, that cannot be resolved by mediation within thirty (30) days shall be finally and exclusively resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment upon the award rendered by the arbitrators may be entered into any court having jurisdiction.

    The arbitration will be conducted by a single arbitrator at a place mutually agreed upon by YOU and JZZ Holdings LLC. If YOU and JZZ Holdings LLC cannot agree on a location to conduct the arbitration then, the arbitration will be conducted in SPRINGFIELD, ILLINOIS. The arbitration will be conducted in accordance with the Rules, as set forth above. The arbitrator will have the power to award any relief that a Court could award on any claim made by YOU or JZZ Holdings LLC. The arbitrator also will have the power to consider defenses that Court could consider. The arbitrator will apply applicable substantive law. An arbitration award entered by the arbitrator shall be in writing and the arbitrator shall give, in writing, his or her reasons for the award. The award may be enforced by any Court having jurisdiction over the parties in the award.

    YOU and JZZ Holdings LLC will abide by this Agreement to arbitrate, regardless of any term to the contrary in any other writing. If YOU have reached arbitration agreements with others on subjects that this Agreement covers, then YOU and JZZ Holdings LLC agree to consolidate and all disputes into one arbitration pursuant to AAA supplementary procedures. In the event that YOU or JZZ Holdings LLC disagree on the interpretation of this Agreement, this Agreement shall be construed to effectuate arbitration, rather than to defeat it. Every provision of this Agreement is intended to be severable. If any provision is held to be void or unenforceable for any reason whatsoever, then that portion or portions of the Agreement shall be severed from the remainder of this Agreement, which shall remain enforceable. YOU and JZZ Holdings LLC hereby waive the rule of construction that requires a tribunal to construe a vague or ambiguous provision against the drafting party. This Agreement is intended to constitute the entire agreement between YOU and JZZ Holdings LLC on the subject of arbitration. This Agreement shall be enforceable as between YOU and third parties even if third parties fail to sign this Agreement.

    IMPORTANT — COURT WAIVER: YOU and JZZ Holdings LLC hereby irrevocably waive our rights to a trial by judge or jury on any claim covered by this Agreement. This waiver will remain enforceable even if any portion of this Agreement is otherwise found to be unenforceable. YOU and JZZ Holdings LLC expressly acknowledge that this waiver is made knowingly, willingly and voluntarily.

    You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.

  2. Contact
    Please note, if you have any questions regarding your transaction, please contact JZZ Holdings LLC by emailing us at info@cryptopaper.com immediately so that it may be rectified accordingly.

© Copyright JZZ Holdings LLC 2018 All Right Reserved.

Delivery Policy

JZZ Holdings LLC d/b/a CryptoPaper ("CryptoPaper” “JZZ Holdings LLC” ," "us," "we" or "our") and any other related entities collectively referred to as “CryptoPaper” or “JZZ Holdings LLC”, welcomes visitors (“You”, “Your”, “Customer”) to its online service (the “Service”). By using its Service you are agreeing to the following Delivery Policy whether or not you are a registered CryptoPaper user.

  1. Timing of Delivery
    The digital currency that you purchase will be delivered to the address that you provide. CryptoPaper will do its best to deliver your currency within minutes, but in the event of an unforeseen problem, please allow up to 24 hours. The USD cash that you sell your bitcoin for will be dispensed from the location kiosk or agent. CryptoPaper will do its best to deliver your currency within minutes, but in the event of an unforeseen problem, please contact customer service immediately via email at info@cryptopaper.com
  2. Digital Currency Delivery Address
    Your digital currency address can be found in your digital currency wallet. If you don’t have a digital currency wallet, you can obtain one for free from a variety of app stores or websites. You can find some suggested wallets on https://bitcoin.org/en/choose-your-wallet
  1. Desktop Bitcoin Wallet
    Desktop wallets are installed on your computer. They give you complete control over your wallet. You are responsible for protecting your money and doing backups.
  2. Mobile Bitcoin Wallet
    Mobile wallets allow you to bring Bitcoin with you in your pocket. You can exchange bitcoin easily and pay in physical stores by scanning a QR code or using NFC "tap to pay".

  1. Cash Delivery
    When selling your bitcoin to CryptoPaper through the kiosk or agent location teller, once the sale is complete, the cash will be dispensed at the kiosk or through the location agent teller thereafter.

  1. Incorporation by Reference
  1. Privacy
    You agree that your use of this Service is subject to the Privacy Policy. Personal and certain other information is subject to our Privacy Policy. As a condition of using the Service you agree to the terms of the Privacy Policy, as it may be changed from time to time.
    JZZ Holdings LLC' Privacy Policy, which is incorporated here by reference, is located at
    https://cryptopaper.com/terms/privacy.
  2. Refund
    You agree that your use of this Service is subject to the Refund Policy. Refunds are subject to our refund policy. As a condition of using the Service you agree to the terms of the Refund Policy, as it may be changed from time to time. JZZ Holdings LLC' Refund Policy, which is incorporated here by reference, is located at
    https://cryptopaper.com/terms/refund.
  3. Terms of Service
    You agree that your use of this Service is subject to the Terms of Service. JZZ Holdings LLC’ services are subject to Terms of Service. As a condition of using the Service you agree to the Terms of Service, as it may be changed from time to time. JZZ Holdings LLC' Terms , which is incorporated here by reference, is located a
    https://cryptopaper.com/terms.

  1. Taxes
    You are fully responsible for all taxes.

  1. Contact
    Please note, if you have any questions regarding your transaction, please contact CryptoPaper by emailing us at info@cryptopaper.com or call +1 (217) 720-1583 immediately so that it may be rectified accordingly.

© Copyright JZZ Holdings LLC 2018 All Right Reserved.

Refund Policy

Refund Policy Last Updated 3/20/17

JZZ Holdings LLC d/b/a CryptoPaper ("CryptoPaper”, “JZZ Holdings LLC” ,”cryptopaper.com", "us," "we" or "our") and any other related entities] collectively referred to as “CryptoPaper” or “cryptopaper.com”, welcomes visitors (“You”, “Your”, “Customer”) to its online service (the “Service”). By using its Service you are agreeing to the following Refund Policy whether or not you are a registered cryptopaper.com or CryptoPaper kiosk user/customer.

  1. Notification
    You must notify CryptoPaper’s Customer Service Department via e-mail to info@cryptopaper.com within five (5) business days from the date that you place a purchase order with CryptoPaper and follow the instructions provided to you at that time. All refund requests received after this time period are not eligible for a refund.

  1. Cancellation Procedures
    Upon issuance of an order number following a purchase from CryptoPaper, you may not cancel the transaction. The transaction may only be offset at CryptoPaper’s current asking price.
    If your purchase order is canceled by CryptoPaper – when, for example, a credit card or debit card company or bank declines or requests a refund for a transaction – you are responsible for any deficit between the price at which CryptoPaper sold you digital currency and the offsetting current asking price.

  1. Refund Fees
    A five percent (5%) return fee applies to refunds under $100 or a 10% USD administrative fee for any orders over $100.00 (including, but not limited to, interchange fees, general credit refund transaction fees, processing fees, and address verification fees). Any and all market gains on refunds shall belong solely to CryptoPaper.

    Without limiting any other legal or equitable rights and remedies that may be available to CryptoPaper, CryptoPaper may elect to apply any and/or all of your funds in its possession to satisfy your monetary obligations to CryptoPaper and/or may offset any obligations that CryptoPaper may have to you.

  1. Timing of Refund
    If your refund is approved, the refund will be credited back to you within thirty (30) days of approval.
  2. Cancellation of Account
    CryptoPaper reserves the right to cancel your account at any time and for any reason.
  3. Incorporation by Reference
  1. Privacy
    You agree that your use of this Service is subject to the Privacy Policy. Personal and certain other information is subject to our Privacy Policy. As a condition of using the Service you agree to the terms of the Privacy Policy, as it may be changed from time to time. CryptoPaper Affiliates' Privacy Policy, which is incorporated here by reference, is located at
    https://CryptoPaper.com/terms/privacy.
  2. Delivery
    You agree that your use of this Service is subject to the Delivery Policy. Deliveries are subject to our delivery policy. As a condition of using the Service you agree to the terms of the Delivery Policy, as it may be changed from time to time. CryptoPaper.com Delivery Policy, which is incorporated here by reference, is located at
    https://CryptoPaper.com/terms/delivery
  3. Terms of Service
    You agree that your use of this Service is subject to the Terms of Service. CryptoPaper.com services are subject to Terms of Service. As a condition of using the Service you agree to the Terms of Service, as it may be changed from time to time. CryptoPaper Affiliates' Terms , which is incorporated here by reference, is located at
    https://CryptoPaper.com/terms

  1. You are fully responsible for all taxes.

  1. Scams and Unspent Transaction Refund Policy
  1. Scams
    CryptoPaper customers are currently experiencing an increase in fraud schemes known as "phishing." The new phishing scams are using a combination of either Ebay or Craigslist (and similar websites) advertisements listing items for sale at significant discounts and Bitcoin as the only payment form in an attempt to steal your Bitcoin. DO NOT SEND YOUR BITCOIN TO THESE SCAMS! BITCOIN IS IRREVERSIBLE!!!
    To help ensure that you do not become a victim of this fraud, please follow the instructions below:
  1. Never send Bitcoin as payment on Ebay, Craigslist or similar sites in exchange for any item such as but not limited to automobiles, boats, motorcycles, etc. especially if the items are heavily discounted.
  2. Do not send Bitcoin to anyone you do not know or to any company you have not done a reasonable amount of due diligence on.
  3. While at the CryptoPaper Kiosk, only scan the QR code of your Bitcoin public key address or any address in which you possess the private keys as well. Do not scan any other Bitcoin public key address.
  1. Unspent Transaction Requirement For a Refund
    We can only refund the Bitcoin if the Bitcoin we sent to you does not move from the original address you scanned while physically at the CryptoPaper kiosk and comes back to us from that public key address.

    We can only refund your Bitcoin in accordance with our refund policy and terms of service.

    You cannot spend or send the Bitcoin and get a refund thereafter. The Bitcoin must remain unspent in the address before the refund can occur.


        PLEASE READ THE BELOW INFORMATION:

We can only send the Bitcoin you purchase to the Bitcoin public key address you provide while physically at a CryptoPaper kiosk before we send the Bitcoin. If the address you provide is not one that you are in possession of the private keys as well, you’re in violation of our terms of service and this could result in a suspension of your account.

If you scan a Bitcoin public key address that is not yours and we send the Bitcoin to that address you are not eligible for a refund even if you want one thereafter.

DO NOT SEND BITCOIN AS PAYMENT FOR ANY ITEMS FOR PURCHASE ON EBAY OR CRAIGSLIST OR ANY AUCTION PEER TO PEER SERVICE SIMILAR TO THESE SITES. THEY MAY BE SCAMS OR PHISHING ATTACKS. BITCOIN IS IRRIVERSIBLE AND ONCE YOU SEND THE BITCOIN IT WILL BE IMPOSSIBLE TO GET IT BACK WITHOUT THE COOPERATION OF THE RECEPIENT YOU SENT THE BITCOIN TO.

WE RECOMMEND YOU DO CAREFUL DUE DILIGENCE FOR ANY PAYMENTS WITH BITCOIN IN EXCESS OF $100.
        

We are not responsible if you lost Bitcoin from phishing scams, hacks, accidental deleting of your Bitcoin by you or anyone else.

        We can only refund unspent transactions.

  1. Contact

Please note, if you have any questions regarding your transaction, please contact CryptoPaper by emailing us at support@CryptoPaper.co immediately so that it may be rectified accordingly.

Disclaimer

JZZ Holdings LLC d/b/a CryptoPaper ("CryptoPaper”, “cryptopaper.com”, “JZZ Holdings LLC” ," "us," "we" or "our") and anyother related entities collectively referred to as “CryptoPaper” or “JZZ Holdings LLC”, welcomes visitors (“You”, “Your”, “Customer”) to its online service (the “Service”). By using its Service you are agreeing to the following Disclaimer whether or not you are a registered CryptoPaper user. IF YOU DO NOT AGREE TO THE CURRENT DISCLAIMER, PLEASE DO NOT USE THIS SERVICE, SINCE YOUR USE OF IT CONSTITUTES ACCEPTANCE OF ALL OF THE CURRENT DISCLAIMER.

  1. Status of Account

YOUR ACCOUNT WITH US IS NOT A BANK ACCOUNT. OUR SERVICES ARE NOT FINANCIAL INSTRUMENTS, AND WE ARE NOT A REGULATED FINANCIAL INSTITUTION. WE ARE HOWEVER, A REGULATED MONEY SERVICE BUSINESS. NO INTEREST WILL BE PAID ON ANY FUNDS OR CURRENCY YOU USE TO PURCHASE OR TRADE FOR ANY OTHER CURRENCY WITH OTHER MEMBERS, AND SUCH CURRENCY IS NOT INSURED BY THE COMPANY OR ANY GOVERNMENT AGENCY. ALL CURRENCY TRADED OR PURCHASED BY YOU WILL BE ASSOCIATED WITH YOUR ACCOUNT UNTIL USED TO TRADE WITH OTHER MEMBERS.

  1. Risk Inherent in Trading Virtual Currency

The trading of goods and products, physical or digital, including Digital Currencies, involves significant risk and cryptocurrency are subject to significant price fluctuations. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any currency - digital or not - may be subject to large swings in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling or trading anything on a market. Digital Currency trading also has special risks not generally shared with fiat currencies or goods or commodities in a market. Unlike fiat currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, Digital Currency is backed by technology and its perceived value in the marketplace.

The Bitcoin market is new and unproven and may not grow. In order to participate in the trading of Bitcoin, you should be capable of evaluating the merits and risks of the investment and be able to bear the economic risk of losing your entire investment. No material at this site should be considered as an offer by JZZ Holdings LLC to sell or solicitation by JZZ Holdings LLC of any offer to buy Bitcoin or any other Digital Currency.

Content, research, tools, and stock or symbols are for educational and illustrative purposes only and do not imply a recommendation or solicitation to buy or sell a particular currency or to engage in any particular investment strategy. The projections or other information regarding the likelihood of JZZ Holdings LLC investment outcomes are hypothetical in nature; are not guaranteed for accuracy or completeness; do not reflect actual investment results; do not take in consideration commissions, margin interest and other costs; and are not guarantees of future results.

All investments involve risk, losses may exceed the principal invested, and the past performance of a security, industry, sector, market, or financial product does not guarantee future results or returns. JZZ Holdings LLC provides self-directed investors with reliable virtual currency exchange capabilities, and does not make recommendations or offer investment, financial, legal or tax advice. You alone are responsible for evaluating the merits and risks associated with the use of JZZ Holdings LLC's systems, services or products. If you have additional questions regarding your taxes, please visit IRS.gov or consult a tax professional. JZZ Holdings LLC are unable to provide any tax advice.

IN NO EVENT SHALL JZZ Holdings LLC BE LIABLE FOR ANY INVESTMENT GAIN/LOSS YOU INCUR DURING YOUR INVESTMENTS. INVESTING IN CRYPTOCURRENCIES IS RISKY, THE PAST PERFORMANCES OF ANY PERSON(S) DO NOT GUARANTEE THEIR FUTURE PERFORMANCES. IF YOU INVEST BASED ON THE INFORMATION PROVIDED AT THIS WEBSITE, IT MEANS THAT YOU ACCEPT TERMS AND CONDITIONS OF USING THIS WEBSITE. YOU ARE RESPONSIBLE FOR ANY OF YOUR OWN ACTIONS.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

  1. Disclaimer of Warranty
    You expressly agree that use of the JZZ Holdings LLC, Exchange, and Services is at Your own and sole risk. You also understand and agree that any material and/or data downloaded or otherwise obtained through the use of the JZZ Holdings LLC and Services or any of the Materials contained therein is done at Your own discretion and risk and that You will be solely responsible for any damage to Your computer system or loss of data that results from the download of such material and/or data. The JZZ Holdings LLC, Exchange, and Services, and all materials contained therein, are provided “as is” without warranty of any kind, either express or implied, including but not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

    JZZ Holdings LLC make no representations or warranties that the JZZ Holdings LLC, Exchange, and Services, or any Materials contained therein, will be uninterrupted, timely, secure, or error free; nor do JZZ Holdings LLC make any representations or warranties as to the quality, suitability, truth, usefulness, accuracy, or completeness of the JZZ Holdings LLC, Exchange, and Services or any of the materials contained therein.

    You understand that JZZ Holdings LLC cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses, or other code that may manifest contaminating or destructive properties. JZZ Holdings LLC does not assume any responsibility or risk for Your use of the Internet.

    JZZ Holdings LLC makes no warranty regarding any transaction entered into through the JZZ Holdings LLC, Exchange, or Services, and JZZ Holdings LLC are not responsible for any use of confidential or private information by Users or third parties. JZZ Holdings LLC are NOT responsible for the XBT market, and JZZ Holdings LLC make no representations or warranties concerning the value of virtual currency of any kind. You understand and agree that the value of virtual currencies can be volatile and JZZ Holdings LLC are not in any way responsible or liable for any losses You may incur by holding or trading virtual currencies, even if the JZZ Holdings LLC or Services are delayed, suspended, or interrupted for any reason. The warranties and representations set forth in this Agreement are the only warranties and representations made by Us with respect to this Agreement and the Services, and are in lieu of any and all other warranties, written or oral, express or implied, that may arise either by agreement between the parties or by operation of law or otherwise, including warranties of merchantability and fitness for a particular purpose which are excluded to the fullest extent permitted by applicable laws. None of these warranties and representations will extend to any third person.

© Copyright JZZ Holdings LLC 2018 All Right Reserved.

Licensing

Licensing Last Updated 9/28/2018

Legal Name

DBA Name

Street Address

City

State

MSB Activities

States of MSB Activities

JZZ Holdings LLC

Cryptopaper

3309 Robbins Rd 252

Springfield

IL

409

IL


FINCEN        Money Transmitter        Registration Number: 31000119456139        
1-800-767-2825 or FRC@fincen.gov
Complaints:
If you need to contact us for any reason including how to file a complaint please reach out to us at (217)720-1583 or write to us at Cryptopaper 3309 Robbins Rd 252, Springfield, IL 62704

© Copyright JZZ Holdings LLC 2018 All Right Reserved.

INSTANT EXCHANGE TERMS OF USE

PLEASE READ THESE TERMS OF USE CAREFULLY. BY CREATING AN ACCOUNT WITH US, OR PURCHASING OR SELLING ANY VIRTUAL CURRENCY VIA ANY OF OUR AUTOMATED OR ATTENDED VIRTUAL CURRENCY KIOSKS (“Kiosks”), YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF USE AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE INSTANT EXCHANGE from trade.cryptopaper.com.

When utilizing services provided through trade.cryptopaper.com you are agreeing to Terms of Use dictated by COINSWITCH.CO

JZZ Holdings LLC is not liable for Instant Exchange services and are provided without warranty of any kind, either express or implied. While we strive to provide you with the uninterrupted Service, we do not guarantee that the access to this Website will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information. We will use reasonable endeavors to ensure that the Website can normally be accessed by You in accordance with these Terms of Use. We may suspend use of the Website for maintenance and will make every reasonable effort to give You reasonable notice. You acknowledge that such notice, however, may not be possible in every situation.

Terms of Use for trade.cryptopaper.com differs from cryptopaper.com and can be changed at any time by COINSWITCH.CO. Terms of Use have been taken directly from COINSWITCH.CO. COINSWITCH.CO reserves the right to ghange these terms at any time. The most current Terms of Use for INSTANT EXCHANGE from trade.cryptopaper.com  can be found at https://coinswitch.co/terms.

As used herein, "Company", "CoinSwitch", "Ourselves", "Website", "We", and "Us" collectively refers to the internet website "CoinSwitch.co" ("Website") and to its owners, operators, employees, directors, officers, employees, agents, insurers, suppliers, and attorneys. "Client", "Customer", "User", "You" and "Your" refers to you, the person accessing "CoinSwitch.co" by accepting the Terms of Use. "Party" refers to either You or Us and "Parties" refers to You and Us collectively. "Virtual Currency" or "VCs" refers to crypto-currencies, i.e., unregulated digital money, which is issued and usually controlled by its developers, and used and accepted among the members of a specific virtual community, including but not limited to Bitcoins, NEO, Ether, Litecoin, Ripple, Dash, etc.

Depending upon context, "CoinSwitch" may also refer to the services, products, website, content or other materials (collectively, "Materials") provided by the Company.

By using the Website and further by accepting to avail the services offered by the Website ("Service"), You are hereby agreeing to accept and comply with the terms and conditions of use stated herein below ("Terms of Use").

You should read, agree, and accept the entire Terms of Use prior to Your use of this Website or any of the Service provided by Us. You are hereby expressly barred from accessing the Website or availing the Service unless You agree and accept these Terms of Use.

As long as you agree to and comply with these Terms of Use, CoinSwitch grants to You a personal, non-exclusive, non-transferable, non-sub-licensable, and limited right to enter and use the Website and the Service.

Terms of Service:

  1. CoinSwitch is neither the creator nor the administrator of any Virtual Currency. It merely acts as an aggregator and intermediary between the User and the various virtual currency exchanges across the globe through External Websites.
  2. The Service operated by the Company in the name of CoinSwitch allows buyers ("Buyers") and sellers ("Sellers"), to buy, sell and exchange VCs on virtual currency exchanges by accessing External Website via the Website. The Service provided by CoinSwitch allows all users of the Website, to exchange VCs directly with other VCs from various virtual currency exchanges.
  3. All kinds of fee are included in the quantities shown to You during the comparison of rates across the VC exchanges. All payments towards fee shall be made by way of VCs only.
  4. CoinSwitch has no control over the generation, distribution, retention or termination of VCs. CoinSwitch does not control market volatility of VCs. It merely acts as an intermediary for the services offered, which are more fully set out herein
  5. CoinSwitch does not provide any warranty of any kind, either express or implied. Services and the Website and any information or content contained therein is provided on an “as-is” and “as available” basis. User avails of the Services and / or dealing in VCs does so at their own risk and with full disclosure of possible wiping out of the entire holding or valuation, in the event of the occurrence of any of the risk factors including but not limited to changes in regulatory or legal position in India or restrictions that may be placed on CoinSwitch, it is hereby expressly declared that CoinSwitch offers no warranty of any kind regarding the Website or the Services.
  6. All Services are provided without warranty of any kind, either express or implied. While we strive to provide you with the uninterrupted Service, we do not guarantee that the access to this Website will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information. We will use reasonable endeavors to ensure that the Website can normally be accessed by You in accordance with these Terms of Use. We may suspend use of the Website for maintenance and will make every reasonable effort to give You reasonable notice. You acknowledge that such notice, however, may not be possible in every situation.
  7. Users are hereby also duly cautioned that presently in India, VCs including Bitcoins, as a medium for payment are not authorised by any central bank or monetary authority of India. The Reserve Bank of India ("RBI") has issued two circulars, in 2013 and again in 2017, cautioning users regarding the risks involved with respect to VCs. Users in India shall therefore avail of the Services and access the Website subject to the above caution issued by the RBI and solely at their own risk.
  8. CoinSwitch does not encourage the violation of any laws and cannot be held responsible for violation of such laws in any jurisdiction of the world. It is Your responsibility to follow the laws of Your country of residence and/or country from which You access this Website.

Taxes:

It is Your responsibility to determine, collect, report, and submit any taxes applicable to the payments You make or receive in connection with the use of the Website and the Service to the appropriate tax authority. CoinSwitch is not responsible for determining whether taxes apply to Your transaction, or for collecting, reporting or remitting any taxes arising from any transaction undertaken via the Website.

Privacy Policy:

CoinSwitch collects information with respect to Your VC wallet addresses and Your IP address. CoinSwitch does not in any way obscure the information that it does request or obtain. Due to the inherent transparency of blockchains of VCs, transactions to and from the Website are public, and may be disclosed by Us, to any third party, including but not limited to government regulators.

We may also place cookies on Your device while You access the Website. Cookies collect User information including Website usage, visits to the Website and other User generated information. Cookies allow Users to navigate from page to page without having to re-login each time, count visits, and see which areas and features of the Website are popular.  

Any sensitive information in these cookies are encoded so that only CoinSwitch can interpret the information stored on them. The cookies are placed for the following purposes:

Further, use of cookies and other technologies may allow CoinSwitch and third parties to collect information about User browsing activities over time and across different Websites following use of Service.

CoinSwitch may also ask for mobile/phone verification from user while creating transactions for some exchanges and store this information to provide a better experience to our users. Phone numbers that end users provide for authentication will be sent and stored by third party phone verification services to improve thier spam and abuse prevention.

CoinSwitch may also uses third party analytical tools to collect data about usage of Website. The information collected identifies the types and timing of actions taken, including installation, registration, uploading, and certain types of navigation. All of this information is used internally for the purpose of understanding how the Website is being used and to improve the same.

You are advised to not utilizing CoinSwitch to obscure transactions or assets in any way. Law enforcement has full access to blockchain information with respect to VCs that go in or out of CoinSwitch’s system. You accept that CoinSwitch will comply with all legal requests for information and reserves the right to share the information shared by You in its sole discretion.

Risks:

The use of the Website and the Service may entail the following risks:

  1. Virtual Currency transactions are irreversible after they hits the network and once a transaction is initiated by You, it can neither be cancelled, modified nor reversed by Us.
  2. The values of VCs are highly volatile and tends to fluctuate, due to which there may be increase or decrease in the value of the VC You receive after conversion. VCs are subject to large swings in value and may even become worthless. There is always an inherent risk of losses associated with buying, selling or trading in VCs. It is also possible that the valuation and price of VC changes after the transaction has been initiated by You or during the course of the transaction, and You are hereby advised of the same. Under no circumstance shall CoinSwitch be liable for any such changes or fluctuations.
  3. VCs are an as-yet autonomous and largely unregulated worldwide system of value transfer between private parties. It is not backed by any government or commodities and hence may be susceptible to risks not generally associated with other forms of legal tenders.
  4. As VC is digital cash managed by a peer-to-peer system of networks, there is also the risk of loss of confidence in VC trading. The valuation of VCs is based on a supply and demand economy model.
  5. There may be additional risks that we have not foreseen or identified in these Terms of Use.

You should carefully assess whether Your financial situation and tolerance for risk is suitable for buying, selling or trading VCs.

Limited Right of Use:

Unless otherwise specified, all Materials on this Website are the property of the Company and are protected by copyright, trademark, and other applicable laws. You may view, print, and/or download a copy of such Materials on any single computer solely for Your personal, informational, non-commercial use, provided You keep intact all copyright and other proprietary notices. The trademarks, service marks, and logos of CoinSwitch and others used in this Website ("Trademarks") are the property of the Company and their respective owners. The software, text, images, graphics, data, prices, trades, charts, graphs, video, and audio used on this Website belong to Company. The Trademarks and Materials should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means, whether manual or automated. The use of any such Materials on any other website or networked computer environment for any other purpose is strictly prohibited; any such unauthorized use may violate copyright, trademark, and other applicable laws and could result in criminal or civil legal actions and penalties.

Usage:

Each User shall ensure compliance to the following terms while availing or accessing the Website or the Service:

  1. The Website is solely for personal and non-commercial use.
  2. By accessing the Website, You agree to provide Company with current, accurate, and complete information about Yourself as prompted by our Privacy Policy, and to keep such information updated. You further agree that You will not use or trade in VCs using VCs than Your own, and obtained through legal channels and for legal purposes.
  3. If there is any suspicious activity related to the transaction undertaken by You via the Website, We may, but are not obligated, to request additional information from You, including authenticating documents, and to freeze any transactions pending Our review.
  4. You are required to notify CoinSwitch, immediately, of any unauthorized use of the Website or Service that You may become aware off, by way of an email addressed to support@coinswitch.co. The User who violates these Terms of Use may be the concerned authorities or restricted from accessing the Website, and further shall also be held liable for losses incurred by Company or any User of the Website.
  5. You hereby agree that You shall not use the Website or our Service, in connection with any activity violating any law, statute, ordinance, or regulation of any jurisdiction. Further, You shall not exchange VCs via using the Website that are obtained through illegal activities and You will also not use the Service to perform any illegal activity of any sort, in any jurisdiction, including but not limited to, money laundering, illegal gambling operations, terrorist financing, or malicious hacking. Source of VCs exchanged by You is not known to CoinSwitch and You hereby agree to ensure that it always comes from legitimate sources.
  6. CoinSwitch only acts as an information intermediary and an aggregator of various virtual currency exchanges. In case of any technical or manual error that happens by CoinSwitch, the Company will, on a best effort basis, take the steps undertake the requisite corrections including the involved transactions and/or records and will intimate You about the correction in a timely manner. If such correction creates a liability on You, You will be required to incur that liability.
  7. You need to understand that You agree to the above and authorise Us to suspend Your access if You are found to be in violation of these Terms of Use.

External Websites:

The Website may provide links or other forms of reference to other websites ("External Websites") or resources over which We have no control. You acknowledge that CoinSwitch is providing any such links or references of External Websites or resources to You, including APIs to various virtual currency exchanges, only as a convenience to You and that CoinSwitch makes no representations whatsoever about any External Websites which You may access through or via this Website, including such External Websites being free of such items as viruses, worms, trojan horses, and other items of a destructive nature. CoinSwitch is not responsible for the availability of, and content provided on any External Websites. You are requested to review the terms of use and policies posted by such External Websites regarding privacy and other topics before use. CoinSwitch is not responsible for third party content accessible through the Website, including opinions, advice, statements, prices, activities, and advertisements, and You shall bear all risks associated with the use of such content or trading VCs on such External Website.

Prohibition on Money Laundering / Illegal Activities:

CoinSwitch has zero tolerance towards use of its Services for any illegal purpose. Any such abuse by any User shall result in forthwith restriction of access and reporting of such activities to concerned regulatory and statutory authorities. CoinSwitch shall report all suspicious activities to the concerned authorities to ensure initiation of investigation and prosecution against You, if required.

  1. Users shall not use circumvention or obfuscating technologies to mask their IP addresses or to hide transaction details.
  2. Users shall not create or circulate any technologies which violate or which would facilitate other users to violate the terms hereof including for masking IP addresses or to obfuscate transaction details.
  3. Users shall not misrepresent, misinform or misguide CoinSwitch in any manner. Users are hereby duly informed that We shall share all details with regulatory or legal authorities and the User shall be solely responsible for the correctness of the contents provided or for legal action for false or incorrect information furnished.
  4. Users are cautioned against undertaking any suspicious activity on or through the Website. In the event of any suspicious or large transactions being undertaken by You, CoinSwitch shall have the right but not the obligation to verify such activity by sharing Your IP address with the relevant authority, and if required, suspend the transactions or freeze Your access.
  5. Notwithstanding the foregoing, if in CoinSwitch’s sole discretion, the source of any VC is illegal or suspicious, CoinSwitch reserves the right to retain and confiscate all VCs related to such illegal or suspicious activity.

Limitation of Liability:

  1. Users of this Website are responsible for their actions in connection with the use of the Website and Service.
  2. CoinSwitch is not responsible for the outcome, whether positive or negative, of any action performed by any of its Users within or related to the Website / Service.
  3. The Parties agree that in no event shall CoinSwitch or its affiliates, officers, directors, agents, employees, and suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with the use of our Website, Service, or these Terms of Use.
  4. User shall not invest in VCs under any assumption of high earnings or profits. VCs being digital assets issued by private entrepreneurs are subject to market risks and volatile pricing, which may even render them worthless. Users are therefore cautioned of the inherent risks involved in procuring VCs.
  5. Use of CoinSwitch may carry risks as also detailed in the Risk section above, and is to be used as an experimental software only. In no event shall CoinSwitch be liable or responsible for any damages, claims, applications, losses, injuries, delays, accidents, costs, business interruption costs, or other expenses (including, without limitation, attorneys’ fees or the costs of any claim or suit), nor for any incidental, direct, indirect, general, special, punitive, exemplary, or consequential damages, loss of goodwill or business profits, loss of VCs or digital assets, work stoppage, data loss, computer failure or malfunction, or any other commercial or other losses directly or indirectly arising out of or related to these Terms of Use; the Privacy Policy, any service of CoinSwitch, the use of CoinSwitch, exchange of Your digital assets or VCs by any other party not authorized by You (collectively, all of the foregoing items shall be referred to herein as "Losses"). CoinSwitch is hereby released by You from liability for any and all Losses. The foregoing limitations of liability shall apply whether the alleged liability or Losses are based on contract, negligence, tort, strict liability, or any other basis, even if CoinSwitch has been advised of or should have known of the possibility of such losses and damages, and without regard to the success or effectiveness of other remedies. Notwithstanding anything else in these Terms of Use, in no event shall the combined aggregate liability of CoinSwitch for any Loss exceed US$ 25. In the event that any transfers of VCs are erroneously credited, the User is bound to report the same and to arrange to refund or transfer it to relevant VC exchange or to the rightful owner, as confirmed by the relevant VC exchange. Failure to do so would amount to a material breach and in addition to remedies available through court processes.
  6. Services are strictly available for personal use only within jurisdictions that permit transactions or trading in VCs or where such transactions have not been curtailed. In the event that a User resides in any such jurisdiction where transactions in VCs is prohibited, Users shall not use the Website or the Services to conduct any transaction in VCs. In the event that such transgression is brought to the notice of CoinSwitch, the Company shall forthwith restrict Your access to the Website. Users are therefore duly warned against availing Website and Services, where there is a specific ban against the transactions envisaged and offered by CoinSwitch. The Parties agree that the Users shall be solely responsible for ensuring compliance with the above duty and responsibility to follow the laws of the country of residence.
  7. This Agreement is subject to confirmation by the Government of India, of the legality of dealing in VCs and in the event that the Government of India were to hold such dealing to be invalid or illegal in India, this agreement shall stand automatically terminated without further notice to User. CoinSwitch has given full disclosure of the current Government and regulatory status with respect to VCs in India and the risk involved in dealing with or investing in the same. By accessing the Website, You are deemed to have understood, agreed to and accepted the risk and costs of such investment.
  8. If We are unable to perform the Service outlined in the Terms of Use due to factors beyond our control including but not limited to an event of force majeure, change of law or change in sanctions policy We will not have any liability to You with respect to the Service provided under these Terms of Use and for a time period coincident with the event.

Financial Regulation and Advice:

We do not provide any investment advice in connection with the Service contemplated by these Terms of Use. While We may provide information on the value, range, volatility of VCs, and events that may affect/have affected the value of VCs directly on the Website or through other social media channels, this is not considered investment advice and should not be construed as such. CoinSwitch will not be liable for any loss suffered by You in connection with any transaction involving CoinSwitch / the Service or the Website.

Our business model, and our Service, consists of facilitating the buying and selling of VCs in an unregulated yet responsible, international open payment system. The Service we provide is currently unregulated within India.

Assignment:

You acknowledge and agree that the Company can freely assign these Terms of Use or any of its rights under these Terms of Use to any person without Your consent. You shall however, not be entitled to assign these Terms of Use, in whole or in part, to another person without the prior written approval of the Company.

Termination:

You may terminate this agreement with Us, at any time, following settlement of any pending transactions.

 

You agree that Company may, by giving notice, in its sole discretion, restrict Your access to the Website; including without limitation, suspending or terminating the Service, prohibiting access to the Website and its content, services and tools, delaying or removing hosted content, and taking technical and legal actions to keep You off the Website if We, in our sole discretion, reasonably perceive that You are creating any problems, including without limitation, possible legal liabilities, infringement of the intellectual property rights, or acting inconsistently with the letter or spirit of these Terms of Use.

 

We may, in appropriate circumstances and at our sole discretion, initiate the above actions for any reason, including without limitation:

  1. attempts to gain unauthorized access to the Website or providing assistance to others’ attempting to do so;
  2. usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities;
  3. violations of these Terms of Use;
  4. failure to pay or fraudulent payment for transactions;
  5. unexpected operational difficulties; or
  6. upon the request of law enforcement or other government agencies.

Consequences of Termination:

Upon termination of this Agreement or earlier determination, the rendering of the Services shall stand immediately terminated by the Company and the User shall not be entitled to access or avail the Website.

Jurisdiction:

These Terms of Use shall be governed and construed in accordance with the laws of India. The Parties agree to irrevocably submit to the exclusive jurisdiction of the courts in Bangalore for the resolution of any disputes arising from these Terms of Use.

Indemnity:

To the full extent permitted by applicable law, You hereby agree to indemnify CoinSwitch, and its affiliates, officers, directors, agents, employees, and suppliers against any action, liability, cost, claim, loss, damage, proceeding or expense suffered or incurred if direct or otherwise arising from Your use of the Website, Service, or from Your violation of these Terms of Use.

Modification of Terms:

CoinSwitch reserves the right to change, add or remove or modify the Website, the Service, the Terms of Use or any content therein, at any time, with or without notice, in its sole discretion.

Contact:

If You have any questions relating to these Terms of Use, Your rights and obligations arising from these Terms of Use and/or Your use of the Website and the Service, or any other matter, please contact us at support@coinswitch.co .

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