Monet C. Thigpen         

| Phone: (215) 962-1951 | Email: Monet.thigpen@gmail.com

|LinkedIn: https://www.linkedin.com/in/monet-thigpen-707001172/

| Github: https://github.com/monetthigpen | Portfolio: www.monetthigpen.com

Summary

Knowledge Management Analyst with a Full Stack Web Development certification from University of Pennsylvania.  I have a strong focus on UX/UI Design and Frontend web development. Fluent in JavaScript, CSS, HTML, and Node.js. Currently, I am helping my organization enhance internal document navigation, management, and creation. When these processes are given a clean and efficient UX and IU, the internal users provide a better service to external users.

Technical Skills

Languages & Technologies: HTML5, CSS3, JavaScript, jQuery, Node.js, Express, Npm, React.js, Bootstrap, Git, MySQL, Mongo, React Bootstrap, Sequelize, Handlebars, Aspx, Agile, Figma, Axure RP, Balsamiq, SharePoint, GitHub, Visual Studio.

Projects

Policy  and Procedure Library  |

Site allows clients to access their documents using a table of contents or search functionality.

• Front-End Developer, UI designer, Analyst
• HTML, CSS, JavaScript, Bootstrap, Sharepoint, SharePoint REST API, Tabulator

Help Center Document Site |

Site that allows call center associates to quickly access documentation for customer service procedures.

• Front-End Developer, UI designer, Analyst
• HTML, CSS, JavaScript, JQuery, Bootstrap, Sharepoint, SharePoint REST API

Document Request Form|

Site that allows clients to put in requests to change any documentation they own. Each form has dynamic views that trigger corresponding workflows.

• Front-End Developer, UI designer, SharePoint List Designer, Analyst
• HTML, CSS, JavaScript, JQuery, Bootstrap, Sharepoint, SharePoint REST API

WINC Stories | https://github.com/AKluger/Project-Three       

| https://winc-stories.herokuapp.com/about 

Interactive children's books for different age groups to model positive behaviors for respecting the environment and doing one's part to keep the city clean.

• Front-End Developer, UI Designer & Author
• React, Node.js, HTML5, CSS3, React Spring, ES6, JWT, MySQL, JSON

Experience

Knowledge Management Analyst                                                     2019 – Present

Key Accomplishments:

• Developed and designed a web application that allows 500 plus call center associates to quickly access documentation for customer service procedures.
• Developed and designed a request form to update documents. This form was originally paper and data was manually input to a database.
• Advocated for and integrated modern technologies into the company’s internal web based presence.

Freelance Web Developer                                                            2016 – 2019

Buckhead Functional Medicine                                                Atlanta, GA

Started services and consulting business with a focus on e-commerce and web presence.

Key Accomplishments:

• Developed, designed, and brought online a website for a doctor’s office.

Increased average number of visitors to site by +600%.

Education

Degree or Certification :

Full Stack Web Development Certification, University of Pennsylvania