Kristaniva Privacy Policy Statement

Effective date: September 1, 2022

Last updated on: September 1, 2022

This Privacy Policy describes how Kristaniva app (the “app” or “we” or “site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Grievance officer

Name : Milan Bhikadiya

Email : milan@milanbhikadiya.com

Address : B-406, RJD Business Hub, Surat 395004, SGJ, India

Collecting Personal / Business Information

HOW WE COLLECT THE INFORMATION

a. From you directly and through this App: We may collect information through the App when you Visit. The data we collect depends on the context of your interactions with our App.

b. Through App interaction: We may collect information through business interaction.

c. From other sources: We may receive information from other sources, such as public databases.

d. We are also offering facebook and instagram authentication to make sure the right person is using our app. you should also check with META Privacy policy (https://www.facebook.com/privacy/policy).

INFORMATION WE COLLECT

a. We collect information primarily to provide better services to all of our customers

b. We collect the following information from you when you use or signup on our App:

First Name, Last Name, Mobile Number, expertise, business name (Online or Local)

c. When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (0S) running on your device, internet Protocol ((P) adaress, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.

d. The information about your usage of the App, including crash logs and usage statistics.

e. We automatically collect information using "Cache/Cookies". Cache/Cookies are small data files stored on your device. Among other things, cache/cookies help us to improve our App, our marketing activities, and your ‘experience. We use cookies to see which areas and features are popular and to count visits to our App.

f. We will retain your information as long as we require this to provide you with the services and for such a period as mandated by the laws concerned.

Sharing Personal Information

We Don’t share your personal information to any third party in any case.

Advertising

We don’t have any plan to sell ads on our app platform.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products or app features and keeping you up to date on new features , services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Kristaniva App;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention at Kristaniva App

When you sign up to the app, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your rights

Profile Delete: We give you a simple one click delete to erase your profile from the system. To do so, you can simply visit settings and delete your profile.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorised agent to submit these requests on your behalf, please contact us at the address above.

Cache/Cookies

A cache/cookie is a small amount of information that’s downloaded to your mobile or device when you visit our app. We use a number of different cache/cookies, including functional, performance, advertising, and social media or content cache/cookies. Cache/Cookies make your app experience better by allowing the app to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cache/Cookies also provide information on how people use the app, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimise your experience on our app and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.