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Community Safety Plan rev. 10.13.20.docx
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Texas Health and Science University

4005 Manchaca Road

Austin, Texas 78704

Tel: (512) 444-8082

FAX: (512) 444-6345


Effective dates:  March 13, 2020, to April 24, 2020

Date Prepared:  March 13, 2020

Date Revised:  October 13, 2020


The purpose of this plan is to help Texas Health and Science University to prevent the spread of pandemic viruses among students, staff, faculty, and visitors to the THSU community and to continue, when possible, normal school operations to minimize disruption.

To prepare for the viral outbreaks or other similar events, THSU is taking steps now to help stop or slow the spread of respiratory infectious diseases.  All THSU staff are strongly encouraged to prepare for the unlikely event they are called upon to assume their community safety roles.


THSU Community safety Management Team -  Austin and San Antonio Campuses


Emergency Role


Louis Agnese

Team Leader

Shu-Chiang Lin (John)

Team Leader

Maoyi Cai

Academic Leader-Austin

Roberto Guerrero

Academic Leader-San Antonio

Alexis Sanftner

Academic Coordinator

Martha Calliham


Linying Tan

Communications-San Antonio

Iris Gong

Administrative Leader

Antonio Holloway

Administrative Leader

Ashlee Hickson

Website and Media

Team Leaders gather information from local, state, and national resources (CDC, WHO, DSHS), decide courses of action and communicating actions and updates to the Communications staff and Website/Media staff.

Academic Leaders arrange for the conducting of classes via an online format Moodle, and other means of communication including Orbund, Zoom, Skype, Call-In, Email, and Text Message, provide assistance for students that do not count on the electronic equipment.

Academic Coordinator sets up online learning platforms Moodle and Orbund, and coordinates any means of communication to transit classes to remote delivery, prepares training manuals for faculty and for students in the use of these materials.  

Communications staff disseminate updates to faculty, staff, and patients via phone and email and communicate concerns or updates from them back to the Team Leaders.  

Administrative Leaders secure school property, transfer land-line numbers to mobile phones, post signs, and manage business continuity operations (bookkeeping, admissions, financial aid, student services, etc.)

Website and Media staff update the website and social media.

THSU will coordinate on a daily basis with Austin Metro Health (for Austin Campus), San Antonio Metro Health (for San Antonio Campus), and Texas Department of State Health Services.

In addition, THSU will follow guideline documentation provided by the American College Health Association, and the Centers for Disease Control and Prevention. Direct communication can also be created with other Universities in the immediate area.

THSU also constantly monitor the update information from the following agencies and organizations:

ACHA Emerging Public Health Threats and Emergency Response Coalition

ACHA Campus Safety and Violence Coalition

Substance Abuse and Mental Health Services Administration

Federal Emergency Management Administration

CDC Office of Public Health Preparedness and Response

CDC Emergency Preparedness and Response

Office of the Texas Governor | Greg Abbott

Contingency Plan:

This plan includes campus infection control and preparedness in case of campus closure. The plan strictly follows state and federal guidelines and state executive orders.

Section 1. Infection Control

If classes are to continue, the following are a few preventive measurements that should be taken to prevent the spread of disease. Below are some of these proposed measurements for infection control on campus:

  1. Students, faculty, staff, and visitors on campus will also be expected to follow social distancing measures recommended by the U.S. Centers for Disease Control and Prevention, including wearing mask covering the nose and mouth and maintaining a distance of at least six feet between individuals and practicing good hygiene.

  1. Faculty members and students are encouraged to daily check their temperature, to monitor for a low-grade fever. Although the symptoms of COVID-19 are not immediately apparent, a spike in temperature should alert the individual that their immune system is active. Screenings are available at the moment for COVID-19, but we still ask our Faculty and students to err in the side of caution. Currently, we are also going thru the flu season, and we ask you to stay home if you are sick, it was health etiquette in the past, and today is a matter of infection control. If you should develop a temperature, stay home and watch for other symptoms like cough and shortness of breath.

  1. Actively encourage sick employees and students to stay home and away from others.

  1. Separate from others, employees, and students who become ill. Send them home immediately.

  1. Emphasize respiratory etiquette and hand hygiene by everyone.

  1. Place posters that encourage staying home when sick, cough and sneeze etiquette, and hand hygiene at throughout campus where they are likely to be seen.

  1. Provide tissues and no-touch disposal receptacles for use by everyone.

  1. Instruct staff and students to clean their hands often with an alcohol-based hand sanitizer that contains at least 60-95% alcohol, or wash their hands with soap and water for at least 20 seconds. Preferentially soap and water should be used if hands are visibly dirty.

  1. Advise everyone to avoid touching their eyes, nose, and mouth with unwashed hands. Information is key in this environment, and you are in a place of authority where you are able to provide valuable information to your patients, students, and peers.

  1. Provide soap and water, and alcohol-based hand rubs in prominent areas. Ensure that adequate supplies are maintained. Place hand rubs in multiple locations rooms to encourage hand hygiene.

  1. Perform routine environmental cleaning: (for more information, refer to CDC website for businesses)

  1. Student and Professional’s Clinic infection control. - Besides the above environmental cleaning routines, other precautions must be taken to prevent the spread of infection.  

Section 2. Disruption of Campus Operations

In the event of a disruption to campus operations, the university would place the developed plans into actions to maintain teaching and learning activities.

One common thread would be the use of online technologies to support teaching and instruction. The U.S. Department of Education is providing broad approval to institutions to use online technologies to accommodate students on a temporary basis, without going through the regular approval process of the Department in the event that an institution is otherwise required to seek Departmental approval for the use or expansion of distance learning programs.

ACICS, our institutional accreditor, gives a special dispensation for the request for a short-term change in educational delivery to serve the institution’s currently enrolled students in the face of disruption of regular classes due to COVID-19. An application for the Short-Term Change in Educational Delivery was submitted to ACICS and was approved on March 18, 2020. This temporary modality would be utilized from March 23, 2020 to April 24, 2020, using Orbund system along with Moodle software.

ACAOM, our programmatic accreditor, also gives a special dispensation for the application to move to distance learning in the face of disruption of regular classes due to COVID-19. The following requirements must be met, and steps are taken to have our application submitted for a Substantial Change.

  1. Preparation for a switch to using online resources is going to take time. We should consider extending the current spring break for one more week to allow the faculty to transition to a web-based model. That will give us time to contact the students, inform them of the coming changes, and provide the resources that they will need to continue their instruction away from the classroom.

  1. Moodle will be used as the main LMS for classroom courses to improve the functionality of Orbund. While Orbund can provide the means for communication with our students via email and text, instructors will use Moodle as the primary online format to live-streaming lectures, video lectures, discussion boards, and other modalities to supplement the course materials posted to Orbund. Classes will be held using the same class schedule as before.

  1. Zoom is a web-based video conferencing tool with a local, desktop client, and a mobile app that allows users to meet online, with or without video, can be used to hold classes at predetermined times. The basic Zoom membership is free and can host up to 100 participants, with a limit of 40 minutes per meeting. For longer meetings, there is a fee for the Host. The student doesn’t need to get a Zoom account to join the meeting.

  1. Develop communication methods for immediate contact with students to ensure they are aware of cancellations or alterations in schedules and events. Make sure that students are aware of their Moodle and Orbund accounts, how to login and check their email communications.

  1. For instructors to make themselves available to the students during this period, a Moodle account will be activated. The Academic Coordinator of the Moodle account for the school can make this service available to the Faculty to aid with communications with the students from their phones, tablets, and computers.

  1. For those students that do not count on the electronic equipment to join our on-line meetings, web tablets can be provided by the university. If the students are also unable to afford online services, the school will have to address the students’ needs on a one to one basis. Students can contact the Academic Leader Dr. Cai (Austin) or Dr. Guerrero (San Antonio) to discuss their options. THSU staff will continue to work from the school for now.

  1. In order to comply with SEVIS and SEVP program, a remote learning system needs to be put in place where the students spend time in front of their computers, and the instructors can take class attendance. In addition the DSO of the campus needs to communicate with the SEVP the plans of the institution for the temporary online instructions. The communication must include the following:

  1. School Name and Locations affected by the change
  2. School Code
  3. Mode and classroom setting
  4. How the school will seek to provide oversight to these students
  5. The names of the programs of study and classes that will be taught online
  6. Projected time of online instruction.

  1. To assist faculty in ensuring continuity of teaching and course material delivery training will be provided, and technology partners (Moodle, Orbund, Webmaster, Google, Zoom, Skype, AT&T, etc.) engaged to services to ensure proper scalability to meet the demand of increased user logins and large synchronous sessions, and to preserve the academic integrity of high-stakes exams.

Some issues that need to be resolved in training for the Faculty are listed below:

  1. Communicating with Students with Moodle, our primary LMS. Learn how to send announcements and set up discussion boards.
  2. Start moving lectures online through Moodle. Learn how to host a class session online, live-streaming lectures, discussion boards, and record lectures for students to view online.
  3. Online Assignments. Learn how to set up Moodle for online assignment submission and how to implement active learning online. There are training videos and manuals for this open source LMS that are available online.
  4. Exams and Grading Online. Learn how to administer an exam online and ways to facilitate grading online. THSU is partnering with Online Testing Group, an affiliate of FAME (THSU's third party financial aid servicer) which provides security and identity protection for examinations.  Final exam week at THSU is April 20-24, 2020.

  1. Assist the Faculty to set up Technology:

  1. Moodle is a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create personalized learning environments. The features of the platform are:
  1. Peer assessment
  2. Discussion and debate
  3. Sharing files and media
  4. Collaboration
  5. Independent and personalized learning
  6. Submitting work online
  7. Assessment, summative and formative
  8. Gamification

  1. Chrome, or Firefox. Make sure the computer has one of the recommended web-browsers for increased compatibility with Orbund. Google Chrome or Mozilla Firefox are recommended, free, and available for Apple's Mac OS, Windows PCs, and most mobile devices.

  1. Email. A simple option for communicating with your students and colleagues. Access your inbox from any computer by visiting the Orbund portal.

  1. Office 365. For Faculty, students an online account can be set to meet the needs of anyone with access to Microsoft Word, Excel, PowerPoint, OneNote, and Outlook, which are available for Apple's Mac OS, Windows PCs, and most mobile devices.

  1. In preparation for moving to an alternative to face to face lessons, the Faculty must:

  1. Convert your handouts into PDF files, make your PowerPoint files available in Moodle and Orbund, record narrated PowerPoint files, record a video lesson, or record your lessons, and make them available. The technology and delivery of recorder lessons needs to be decided as part of the preparation for online training

  1. Instructors and students need to be able to record videos, screen capture, and publish your media that can be accessed in a secure environment.

  1. Upload your PowerPoints or any useful files to the content area of Moodle and Orbund.

  1. Prepare Faculty to collect students' work and provide feedback.

  1. Move your quizzes and exams into Moodle or Online Testing Group (decided later in April).
  2. Familiarize faculty with Orbund and Moodle Communication as to comply with FERPA
  3. Create a discussion boards/discussion threads, as well as quizzes and exams in Moodle to support student interaction.
  4. Get familiar with the Adobe Creative Cloud suite or Office 365 to have use students to create their assignments.

  1. Familiarize Faculty with best practices when delivering online content.

  1. The attention span is shorter while online, and information is best delivered in segments of 15 to 18 minutes with breaks in between.
  2. Assignments and in-class discussion groups ensure student participation and engagement.

In addition to the above suggestions listed above, other more detail plans need to be developed to address any possible changes in the current situation. A team of academic advisors needs to be put into place to provide teaching and learning consultations to the faculty for moving coursework online and manage online teaching and learning using the Moodle platform.

This document should be updated regularly with current instructions to provide fluidity and a framework from where the administration can move forward in order to meet the needs of our students during this emergency situation.