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REPORTER Business Processes, Charge Model, and Billing Questions
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REPORTER Help Documentation

Nelnet Services, Charge Model, and Billing Questions

Last Updated 7/1/2024

Table of Contents:

REPORTER Nelnet Merchant Services

Merchant Account

Merchant Credit Card Fees

POS Terminal

REPORTER Charge Model

Billing Questions

REPORTER Nelnet Merchant Services

REPORTER Charge Model

Example Pricing:

Course Type

Course Price

REPORTER Fee

Credit Card Fee (cost varies)**

Wolfware Outreach Fee*

Total Fee Per Registration

Classroom (under $40)

$25.00

$1.25

$0.52**

$0.00

$1.77

Classroom (over $40)

$100.00

$2.00

$2.07**

$0.00

$4.07

Online using Moodle Outreach

$100.00

$2.00

$2.07**

$8.26*

$12.33

*The WolfWare Outreach fee is only for online courses administered through the WolfWare Outreach server and is billed separately from REPORTER fees.  Internal rate of $8.26 per student, per course, per 12 months.  For more details on the WolfWare Outreach costs, visit the DELTA website.

** Credit Card fees will be billed separately and ONLY for credit card transactions and are at cost.  For more information on credit card fees, visit the University Controller’s Office Credit Card Fees chart. Check or internal payment transactions will still be subject to the registration fee, but not credit card fees.

Billing Questions

Are courses without a registration fee subject to billing?

No, Required Training and Professional Development events are not subject to billing.

Are dropped registrations counted in the registration totals?

Yes, all transactions will be counted in the total for billing purposes.  Billing is based on a unique transaction by a participant, not the total number of transactions.  

When will my courses be billed?

Billing will be monthly for the previous month's activity.

For classroom courses and online courses, you will be billed the month following the participant registration.

Will you cross fiscal years?

Yes, the billing is based of the end date of the event, not the date of the transactions.  If an event ends in July, that event will be billed in August, even if the majority of the transactions occurred before July 1.

Can we use a grant project for billing?

No, the Office of Cost Analysis has determined that REPORTER can not charge a grant account.  During the onboarding process, the billing project options will be discussed.

Are participants who paid by check, IDT or have a 100% discount code be counted in the registration totals?

Yes, if the event is subject to billing, all unique transactions will be counted, regardless of payment or discount type.