Due to the Coronavirus emergency please check directly with individual organisations regarding current service availability.

Mental Health Support        

If you are concerned about your mental health, you should visit your doctor. Your GP can help you find out what treatment, support or therapy is available. Your GP can also help you to access specialised mental health services if you have a more serious mental health condition.If you don’t have a GP you can visit the Eastbourne walk-in centre without needing to be registered at Eastbourne railway station, BN21 3QJ, t: 01323 726650

If you are in crisis visit your local A&E department or access these services:


Local and Surrounding Areas

Care for the Carers – offer specialised support for carers of people with mental health support needs across East Sussex.  They offer support, information, advice, carer groups, free counselling sessions and training. T: 01323 738390 from 9 am to 5 pm every weekday to speak with one of our team of dedicated support workers (the Gateway team).  If you need urgent assistance outside office hours, you can contact Health and Social Care Connect on 0345 60 80 191, 8 am to 8 pm, 7 days a week including bank holidays. Outside of these hours, there is an Emergency Duty Service available through the same number or text us on T: 07860 077300. Or T: 01323 738 390 www.cftc.org.uk e: info@cftc.org.uk

Eastbourne & District Samaritans- Free Phone Tel: 116123. This is a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. The Haven, 13 Bolton Road, Eastbourne, East Sussex, BN21 3JT.  T: 01323 735555 (local call charges apply) T:  0330 094 5717 local call charges apply. For disabled access follow the signs through the front gate of the Haven to the lift entrance.  Alternatively, contact us by telephone prior to your visit (01323 721511 - local call charges apply)

East Sussex Community Network - a network of recovery-focused services designed to help people get well, stay well and prevent crisis. The network works closely with local hospitals, GPs and specialist health services to provide joined-up support for people. Tel 01323 405 334 or email ESCN@southdown.org

Peers in Partnership work with people affected by, and interested in, mental health to improve mental health and wellbeing services across East Sussex.  This is a free service open to East Sussex residents aged 16 and over, who have a mental health need or are a Carer for an adult with a mental health need. Tel: 01323 340151 e: peersinpartnership@southdownhousing.org

Possability People - a Sussex based disability charity working to make more things possible for people in their life, no matter what their situation. They have a range of services from independence and care to help and advice and employment and volunteering support. They work with disabled people, older people, younger people or anyone with an impairment or long-term health condition. This includes Mental Health.

Tel: 01273 89 40 40, For hearing impaired Text 07774 910064. email: hello@possabilitypeople.org.uk , www.possabilitypeople.org.uk

Recovery Partners – peer support from specialists who live with mental health challenges themselves and are professionally trained and supervised. Services include one to one support, drop-ins, group discussions, workshops, coaching sessions and other activities, all provided free. Telephone: 0300 303 8086. Avenida Lodge, 3 Upper Avenue, Eastbourne, BN21 3UY e: info@recovery-partners.co.uk , www.recovery-partners.co.uk


Rethink Mental Illness – provides expert, accredited advice and information to everyone affected by mental health problems. The Eastbourne Engagement Project Service can be reached at 01323 644027.19 Gildredge Rd, Eastbourne, BN21 4RU. www.rethink.org

Southdown Hailsham Peer support -  workers, based at the Wellbeing Centres and who have lived experience of mental ill-health offer support for people to better manage their mental health and move towards recovery offering 1:1 and drop-in group sessions. GPs and other health and care professionals, or people can self-refer. Prospects House, 7/9 George Street, Hailsham, East Sussex, BN27 1AD. Peer Support Phone: 01323 405 334. e: PeerServiceESussex@southdown.org . Referral form, activity timetables, service information leaflets (including a variety of translated versions) available on Southdown’s website

Southdown Eastbourne Wellbeing Centre - for people living in East Sussex (16+) with mental health issues. Recovery Workers offer a range of recovery-focused support to empower people to develop skills and resilience to stay in control of their life, including information and advice, 1:1 support, group sessions and workshops. Peer Specialists are based at the Wellbeing Centre and have lived experience of mental ill-health. They offer support for people to better manage their mental health and move towards recovery offering 1:1 and drop-in group sessions. GPs and other health and care professionals, or people can self-refer. 8 Saffrons Road, Eastbourne, East Sussex, BN21 1DG. Wellbeing Centre. Phone: 01323 405330. e: eastbournewellbeingcentre@southdown.org

Southdown Community Connectors - for people living in Hastings and Rother or Eastbourne, Hailsham and Seaford CCG areas (16+) who are experiencing low to moderate mental health issues (e.g. low mood, depression, anxiety. The service offers a Social Prescribing model to link people with specialist agencies/ community activities, finding practical solutions to everyday issues that are impacting on mental health and wellbeing. Support is offered by Community Navigators in GP Practices, Community based clinics and out and about in the local community. GPs and other health and care professionals, or people can self-refer. Phone: 01323 340 151

Southdown Hailsham Wellbeing Centre - for people living in East Sussex (16+) with mental health issues. Recovery workers offer a range of recovery-focused support to empower people to develop skills and resilience to stay in control of their life, including information and advice, one to one support, group sessions and workshops.GPs and other health and care professionals, or people can self-refer. Wellbeing Centre Phone: 01323 849844, e: hailshamwellbeingcentre@southdown.org . Referral form, activity timetables, service information leaflets (including a variety of translated versions) available on Southdown’s website

Sussex Recovery College – offers educational courses about mental health and recovery which are designed to increase your knowledge, skills and promote self-management. This may help you take control and become an expert in your own wellbeing and recovery and get on with your life despite mental health challenges. Whether you work with people with mental health challenges, use mental health services or care for someone who does, learning more about self-management and recovery will enable you to make the most of your strengths, talents and resources and help you to achieve whatever it is you want in your life or work. Tel: 0300 303 8086,  e: sussex.recoverycollege@nhs.net , www.sussexrecoverycollege.org.uk/

Children and Young Adults

CAMHS - provide specialist services for children and young people across Sussex, in locations such as GP surgeries, clinics, hospitals and schools, to support young people who are experiencing a mental health condition or difficulties with their emotional wellbeing. sussexcamhs.nhs.uk/

Charlie Waller Memorial Trust - Includes information for children and young people on how to recognise the signs of depression. www.cwmt.org.uk/

Childline - a place a child or young person can talk to someone about something they are worried about. They can do this online or over the phone. 08001111

Children’s Health Scotland -  is the only charity in Scotland which is dedicated to promoting and championing the needs of all children and young people and their families at times of illness. We inform children and young people, parents and carers of their rights and responsibilities, where to access information and support and what they should expect from health service providers. We empower parents and carers to participate in decisions about the treatment and care of their children. We supply information, resources, and support with the aim of helping families access the best possible healthcare. T: 0131 553 6553. www.childrenshealthscotland.org/

Doc Ready - prepares young people for their first visit to their GP to talk about their mental health.we know it can be difficult to talk about mental health and especially hard to talk to people or ask for help. We’ve put together some tools that will help you prepare for the first time you visit a doctor to discuss your mental health. www.docready.org/

Kooth - online counselling and support for children and young people.Our community is here to support you through anything. Big or small. www.kooth.com/

Mentally Healthy Schools is a free website for primary schools, offering school staff information, advice and practical resources to better understand and promote pupils’ mental health and wellbeing. Teaching resources: Risks and protective factors:  Mental health needs:  Whole-school approach: www.mentallyhealthyschools.org.uk/ 

The Mix - provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access The Mix's support via phone, email, webchat, peer to peer and counselling services. Telephone: 0808 808 4994 (11 am-11 pm, free to call) Helpline available via email contact form on the website, Crisis Support: Text 'THEMIX' to 85258. www.themix.org.uk/get-support

OASIS -  an NHS service providing mental health support for young people struggling with unusual experiences - like feeling paranoid or hearing voices. www.meandmymind.nhs.uk/

Papyrus Prevention of Young Suicides - we exist to reduce the number of young people who take their own lives by shattering the stigma around suicide and equipping young people and their communities with the skills to recognise and respond to suicidal behaviour. T: 0800 0684141, T: 07860 039967, e: pat@papyrus-uk.org  papyrus-uk.org/

Students Against Depression - information, advice and real-life stories for university students struggling with depression. www.studentsagainstdepression.org/

Time to Change - personal stories from young people about why mental health matters. We're a campaign to change the way people think and act about mental health problems. www.time-to-change.org.uk/

Young Minds - Helpline and support services for parents concerned about the mental health of a baby, child or young person. We’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. We’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties. Speak to our experts at the Parents Helpline – call 0808 802 5544 Or email the Parents Helpline using our online contact form at youngminds.org.uk/

The Youth Wellbeing Directory - online resource for families and young people up to the age of 24 listing local mental health services in their area. www.annafreud.org/


CALM - The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day. Anyone can hit a crisis point. We run a free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems. T: 0800585858 or join the Webchat at www.thecalmzone.net/ We support those bereaved by suicide, through the Support After Suicide Partnership (SASP).

Heads Up Guys - It’s not a sign of weakness, it’s a fact. Guys get depressed. Depression affects millions of men every year and is the leading cause of disability worldwide. headsupguys.org/

Safeline - this is available from Monday to Saturday and there is a dedicated UK male helpline offering you a safe place to speak. This can be used to provide immediate emotional support as well as advice to those suffering in silence. You can reach the helpline via text, phone or online chat. Further details can be found on the www.safeline.org.uk/contact-us page

National organisations

Adult Social Care – Anyone can ask for an assessment of social care needs. You can do this for yourself or on behalf of someone you know. They will respond to your request within three working days. Call our contact centre: telephone 0345 60 80 191 (8 am to 8 pm 7 days a week including bank holidays) Online self-assessment portal is available.

Anxiety UK - support and help with anxiety conditions and phobias including panic attacks, OCD, body dysmorphic disorder, social phobia. Information, factsheets, tapes, self-help guides. Extra services for members include therapy services at reduced rates, helpline, member contact list, discounts on products and chatroom. 03444 775 774


Big White Wall (BWW) -  is a multi-award winning digital mental health and wellbeing service, offering safe, anonymous online support available 24/7. It offers a range of therapeutic pathways, including peer and professional support and creative self-expression.Access 24 hours a day, 365 days a year. Trained professionals available 24/7 to keep the community safe. Self-assessments & recommended resources. Creative tools to help express how you’re feeling Wide range of self-guided courses to do at your own pace. www.bigwhitewall.com/

BPD Helpline - Information, advice, support for anyone with a borderline personality disorder, family and friends. www.bpdworld.org 

BiPolar UK- a national charity dedicated to supporting individuals with bipolar, their families and carers. Peer Support Line: 0333 323 3880  We will call you back within 3 working days, usually less, alternatively you can send an email to info@bipolaruk.org.  The nearest support groups are in Brighton and Hastings. It is free to attend and is open to anyone affected by bipolar, including family, friends and carers. To find your nearest meeting contact  www.bipolaruk.org , t: 0333 323 3880.

Bullying UK - advice and support for dealing with many kinds of  bullying. www.bullying.co.uk/ Helpline 0808 800 2222

Gofal - leading Welsh mental health and wellbeing charity. Provides a wide range of services to people with mental health problems supporting their independence, recovery, health and wellbeing. Services include crisis intervention, home and family support, community wellbeing, skills, learning and employment. T: 01656 647722

Health in Mind – a countywide free NHS service delivered in partnership by Sussex Partnership NHS Foundation Trust and Turning Point.  Online therapy is available if you are registered with an East Sussex GP.  They offer assessment and brief interventions/treatment for mental health problems including self-help material, telephone support, courses and therapy. The website has an online self-referral option.  Online stress control courses are available. Over 18’s only. T: 03000 030130, www.healthinmind.org.uk

Health in Mind (Scotland) - promotes positive mental health and well being in Scotland. Provides a wide range of services including support, respite, befriending, day services, counselling/talking therapies, face to face and on the telephone. T: 0131 225 8508


Hearing Voices Network -information, support and understanding to those who hear voices and those who support them. www.hearing-voices.org 

Making Space - almost one in four people experience a mental health condition at some point in their lives. It is at these times when it is important to have the help and support of people who understand the positive steps that can be taken to aid recovery. Our mental health services provide person-centred support for people living with a range of mental health conditions, whether mild to moderate, complex, challenging or long-term. We will get to know you and will take the time to understand your goals and personal circumstances. Working together, and where appropriate with family and carers, we will use innovative tools and treatments to develop a package of care and support that is tailored to each individual's needs and choices. makingspace.co.uk/

Mental Health Foundation - publications and leaflets relating to mental health issues. The website includes information for sufferers/family/friends, including how to get help, how to complain if not getting adequate help you are entitled to, information on medication etc. www.mhf.org.uk

Mental Health and Money Advice - clear, practical advice and support for people experiencing issues with mental health and money. www.mentalhealthandmoneyadvice.org/en/

Mind - advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding and offer workshops, pop up sessions and one to one conversations that promote emotional wellbeing. The website offers information about mental health problems, supporting someone, treatment options and practical issues. www.mind.org.uk, Info line: 0300 123 3393 E: info@mind.org.uk Text: 86463. Post: Mind Infoline, PO Box 75225, London, E15 9FS Our Infoline provides an information and signposting service. We're open 9 am to 6 pm, Monday to Friday (except for bank holidays). Ask us about: mental health problems, where to get help near you, treatment options and advocacy services.

No Panic - helpline for young people who suffer from panic attacks, OCD, phobias, and other related anxiety disorders (0330 606 1174).

POhWER – provides information, advice and advocacy services for people who need support because of problems with their mental health.  If you are not sure whether you can get an advocate, or for more information, advice and support in your area. Tel: 0300 456 2370. Self-referral forms are available at www.pohwer.net 

Recovery Focus - national group of charities, who are all highly experienced in providing specialist support services to individuals and families living with the effects of mental ill-health, drug and alcohol use, gambling and domestic violence across the country. T: 020 7697 3300 www.recoveryfocus.org.uk/

Respect Me - Scotland's anti-bullying service working with adults involved in the lives of children and young people to give them the practical skills and confidence to deal with children who are bullied and those who bully others. respectme.org.uk/

Richmond Fellowship - national charity that supports over 9,000 people living with mental ill-health every year. Founded in 1959, Richmond Fellowship has been at the forefront of mental health provision for over 55 years, successfully supporting people from all walks of life to make mental health recovery a reality. 020 7697 3300 www.richmondfellowship.org.uk/

Samaritans National Helpline: 116 123 24 hrs a day, 365 days a year.

SANE – aims to improve the quality of life for people affected by mental illness, raising public awareness, exciting research and bringing about more effective professional treatment. Text support: Textcare provides one text per week for five weeks or ongoing by request. It is not a crisis service, an application form for the service needs to be completed online at  www.sane.org.uk The website also has an online forum.

Helpline t: 0300 304 7000 4.30 pm-10.30 pm every day of the year. **Although due to Covid19 our previous SANEline number cannot operate at the moment, you can leave a message on 07984 967 708 giving your first name and a contact number, and one of our professionals or senior volunteers will call you back as soon as practicable. You can also contact us, as before, through our Support Forum and Textcare **

Shout -  is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text: 85258. www.giveusashout.org/

Sussex Mental Healthline - a telephone service providing support and information to anyone experiencing mental health problems including stress, anxiety and depression. The service is also available to carers and healthcare professionals.

T: 0300 5000 101 (24hrs weekend and bank holidays ).  The Healthline is accessible for people who are hearing or speech impaired via Text Relay www.textrelay.org and our trained operators are experienced in taking these calls. To start a call, dial 18002 then the full phone number of the helpline: 0300 5000 101.

Talking Therapies- Health in Mind (HiM) for people (18+) experiencing stress, anxiety and/or low mood. An NHS organisation providing courses and other types of therapies that help with stress, anxiety and low mood. Support is available by telephone, online, 1:1 or in groups. GPs and other health and care professionals, or people can self-refer. Phone: 44 (0) 300 00 30 130. e: spnt.healthinmind@nhs.net . Online self-referral form on Health in Mind’s website.


Together UK (Working for Wellbeing) - provides services in the community and hospitals and prisons for people with mental health needs and their carers. Services include advocacy, assertive, outreach schemes, community support, employment schemes, helplines, information, respite for carers, social clubs, supported accommodation including 24-hour care. T: 020 7780 7300, www.together-uk.org 

 Websites resources supporting a range of mental health issues


Mental Health Foundation- support and research for good mental health dedicated to finding and addressing sources of mental health problems. www.mentalhealth.org.uk


Moodgym - is like an interactive self-help book which helps you to learn and practice skills which can help to prevent and manage symptoms of depression and anxiety. moodgym.com.au/ 

Royal College of Psychiatrists- includes specific information which provides a tailored range of information for young people, parents, teachers and carers including Surviving Adolescents, Anxiety, ADHD,  When a parent has a mental illness and much more. www.rcpsych.ac.uk/

Published and edited by Eastbourne Volunteers


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