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Eastbourne Volunteers, 1 The Labyrinth, 7 Mark Lane, Eastbourne, BN21 4RJ

Tel. 01323 381811 

Mental Health Support        

If you are concerned about your mental health, you should visit your doctor. Your GP can help you find out what treatment, support or therapy is available. Your GP can also help you to access specialised mental health services if you have a more serious mental health condition.

If you don’t have a GP you can visit the Eastbourne walk-in centre without needing to be registered at Eastbourne railway station, BN21 3QJ, t: 01323 726650

If you are in crisis visit your local A&E department or access these services:


Samaritans National Helpline: 116 123 24 hrs a day, 365 days a year.


Sussex Mental Healthline - a telephone service providing support and information to anyone experiencing mental health problems including stress, anxiety and depression. The service is also available to carers and healthcare professionals.

T: 0300 5000 101 (24hrs weekend and bank holidays ).  The healthline is accessible for people who are hearing or speech impaired via Text Relay and our trained operators are experienced in taking these calls. To start a call, dial 18002 then the full phone number of the helpline: 0300 5000 101

Non-Crisis Support

Health in Mind – a county wide free NHS service delivered in partnership by Sussex Partnership NHS Foundation Trust and Turning Point.  Online therapy is available if you are registered with an East Sussex GP.  They offer assessment and brief interventions/treatment for mental health problems including self-help material, telephone support, courses and therapy. The website has an online self-referral option.  Online stress control courses are available. Over 18’s only. T: 03000 030130,


Eastbourne & District Samaritans- FREE PHONE Tel: 116123. This is a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

The Haven, 13 Bolton Road, Eastbourne, East Sussex, BN21 3JT

T: 01323 735555 (local call charges apply), e:

For disabled access follow the signs through the front gate of the Haven to the lift entrance.  Alternatively, contact us by telephone prior to your visit (01323 721511 - local call charges apply)


Rethink Mental Illness – provides expert, accredited advice and information to everyone affected by mental health problems. The Eastbourne Engagement Project Service can be reached at 01323 644027.

19 Gildredge Rd, Eastbourne, BN21 4RU.


SANE – aims to improve the quality of life for people affected by mental illness, raising public awareness, exciting research and bringing about more effective professional treatment. Text support: Textcare provides one text per week for five weeks or ongoing by request. It is not a crisis service, an application form for the service needs to be completed online at The website also has an online forum.

Helpline t: 0300 304 7000 4.30pm-10.30pm every day of the year.


BiPolar UK- a national charity dedicated to supporting individuals with bipolar, their families and carers. Peer Support Line: 0333 323 3880  We will call you back within 3 working days, usually less, alternatively you can send an email to  The nearest support groups are in Brighton and Hastings. It is free to attend and are open to anyone affected by bipolar, including family, friends and carers.  Brighton: 7.30pm - 9.30pm 1st Wednesday of every month, Kemp Town Crypt Community Centre, 35 St George's Road, Brighton, BN2 1ED   Hastings:  6.30pm - 8.00pm, 3rd Thursday of every month, Hastings Your Way, Carisbrooke House, Stockleigh Road, St Leonards-on-Sea, TN38 0JP, t: 0333 323 3880


Recovery Partners – peer support from specialists who live with mental health challenges themselves and are professionally trained and supervised. Services include one to one support, drop-ins, group discussions, workshops, coaching sessions and other activities, all provided free. Telephone: 0300 303 8086. Avenida Lodge, 3 Upper Avenue, Eastbourne, BN21 3UY 

E:, website:

East Sussex Community Network - Seven Wellbeing Centres, located across East Sussex, provide a range of community-based mental health peer support services.  Available to the over sixteens. We accept self-referrals and referrals from organisations and providers on behalf of individuals. Eastbourne Wellbeing Centre, Brightview, 6 Saffrons Road, Eastbourne, East Sussex, BN21 1DG | Phone: 01323 405330 | Email:


Mind - advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding and offer workshops, pop up sessions and one to one conversations in Eastbourne that promote emotional wellbeing. The website offers information about mental health problems, supporting someone, treatment options and practical issues., t: 07825 683530, e:


Cruse Bereavement Care - national charity for bereaved people. They offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.  Cruse offers face-to-face, telephone, email and website support. They have a Freephone national helpline 0808 808 1677, local services Tel: 01323 642942 Email:, and a website specifically for children and young people.  Cruse can be contacted via the William & Patricia Venton Centre, 6-12 Junction Rd, Eastbourne BN21 3QY, t: 01323 642942, e:

Relate - provides relationship support and mediation for couples and families, sexual therapy, life skills courses and company training. t: 01273 697997 (Enquiries: Monday to Friday 9am – 9pm)  Eastbourne Relate Lawson Lewis Blakers, 11-12 Hyde Gardens Eastbourne BN21

Adult Social Care – Anyone can ask for an assessment of social care needs. You can do this for yourself or on behalf of someone you know. They will respond to your request within three working days. Call our contact centre: telephone 0345 60 80 191 (8am to 8pm 7 days a week including bank holidays) Online self-assessment portal is available.

East Sussex Community Network - a network of recovery-focused services designed to help people get well, stay well and prevent crisis. The network works closely with local hospitals, GPs and specialist health services to provide joined up support for people.

Tel 01323 405 334 or email


Eastbourne Wellbeing Centre - Wellbeing Centres and an Outreach Service are provided as part of the East Sussex Community Network, which is a network of recovery-focused services designed to help people get well, stay well and prevent crisis. The network works closely with local hospitals, GPs and specialist health services to provide joined up support for people. They offer a range of support (including one to one sessions, group sessions and workshops) to help people develop skills and resilience to regain and retain control of their life. They accept self-referrals and referrals from health professionals. 

Brightview, 6 Saffrons Rd, BN21 1DG. Tel. 01323 405330 OR 01323 405 334




Peers in Partnership work with people affected by, and interested in, mental health to improve mental health and wellbeing services across East Sussex.  This is a free service open to East Sussex residents aged 16 and over, who have a mental health need or are a Carer for an adult with a mental health need.  

Tel: 01323 340151 email:

Student Buddies part of Peers in Partnership, the Buddies are able to support people experiencing mental health issues who would like to attend (or are already enrolled in) an educational course at a mainstream college or the Recovery Colleges in East Sussex. For Student Buddies contact.  Robyn Hatter  Tel: 07772 613656  


POhWER – provides information, advice and advocacy services for people who need support because of problems with their mental health.  If you are not sure whether you can get an advocate, or for more information, advice and support in your area. Self referral forms are available at

Tel: 0300 456 2370 or



Sussex Recovery College – offers educational courses about mental health and recovery which are designed to increase your knowledge, skills and promote self-management. This may help you take control and become an expert in your own wellbeing and recovery and get on with your life despite mental health challenges. Whether you work with people with mental health challenges, use mental health services or care for someone who does, learning more about self-management and recovery will enable you to make the most of your strengths, talents and resources and help you to achieve whatever it is you want in your life or work. Tel: 0300 303 8086,        email:,

Care for the Carers – offer specialized support for carers of people with mental health support needs across East Sussex.  They offer support, information, advice, carer groups, free counselling sessions and training.  

You can call us on 01323 738390 from 9am to 5pm every weekday to speak with one of our team of dedicated support workers (the Gateway team).  If you need urgent assistance outside office hours, you can contact Health and Social Care Connect on 0345 60 80 191, 8am to 8pm, 7 days a week including bank holidays. Outside of these hours there is an Emergency Duty Service available through the same number.

You can also email us at or text us on 07860 077300.

T: 01323 738 390 e:


Counselling Partnership Survivors of Suicide –the project supports people who are suicidal and those who are bereaved by suicide. People affected by suicide are often in a desperate position. Both suicidal individuals and those bereaved by suicide can find themselves without anyone who will listen to them and in the case of the bereaved, many unanswered questions. The service aims to provide a safe space for this client group, suicidal clients are offered one to one and to date clients have been able to access this support immediately. Bereaved people are offered a person-centred service depending on the stage of their bereavement and their own personal experiences, sometimes this will be access to a support group and sometimes may be information/support and or attendance at an inquest.

The service operates across East Sussex and is free to access, they accept self-referrals as well as referrals from other services.  

Tel: Sussex Community Development Association on 01273 519108

Email:, they accept self-referrals as well as referrals from other services.


Possability People - a Sussex based disability charity working to make more things possible for people in their life, no matter what their situation. They have a range of services from independence and care to help and advice and employment and volunteering support. They work with disabled people, older people, younger people or anyone with an impairment or long-term health condition. This includes Mental Health.

Tel: 01424 234 460, For hearing impaired Text 07774 910064



Shinewater Shaftesbury Centre - an advice and counselling centre situated in the heart of Shinewater providing a free advice and counselling service to the whole Eastbourne community. Shinewater Shaftesbury Centre Milfoil Drive, BN23 8BR between Kamsons Pharmacy & Lighthouse Medical Practice.  Tel: 01323 760 654


There are also many useful websites which support a range of mental health issues, here are just a few:


Royal College of Psychiatrists-

Includes specific information which provides a tailored range of information for young people, parents, teachers and carers. A-Z from ‘Surviving Adolescents’, ‘Anxiety’, ‘ADHD’ to ‘When a parent has mental illness’.


Mental Health Foundation-

Dedicated to finding and addressing sources of mental health problems



Moodgym is like an interactive self-help book which helps you to learn and practice skills which can help to prevent and manage symptoms of depression and anxiety.



Updated 18/10/2018 REMD