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Mr. Winston - Configuration Manual_EN
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Installation & Configuration Manual

Table of Contents

1. Mr. Winston Install & Import

2. Menu Card

3. Product Options

4. Menus

5. Maps

6. Configure Printers

6.1. DHCP Configure Printers


1. Mr. Winston install & import menu card

Mr. Winston install
Mr. Winston can always be used via the browser on desktop, laptop, mobile, and tablet.

You can download Mr. Winston from the Microsoft Store (Windows), Play Store (Android) and the App Store (Apple).

Import menu card
1. Download our example here.

2. Upload this via https://backoffice.mrwinston.com/admin/products.

3. Go to https://pos.mrwinston.com/ and place your first order!



2. Set up menu card

1. Go to https://backoffice.mrwinston.nl/admin/products/card and click on “sort categories”.

2. Open another tab at the same time https://pos.mrwinston.nl/ and open a table.

3. Drag a product category and watch the menu change immediately!

4. Go to https://backoffice.mrwinston.nl/admin/products/card and click on “change column”.

5. Click on a product and choose whether your category displays on the left or right.


3. Product options

1. Go to https://backoffice.mrwinston.com/admin/products/card and open a product, for example, Hot Chocolate.

2. Check “Show option screen when ordering”.

3. Create a new product option group and give it a name, for example, “Hot drinks”.

4. Create a new product option. Save all.

5. Then go to https://pos.mrwinston.com/ and order a Hot Chocolate!


4. Menus

1. Go to https://backoffice.mrwinston.com/admin/products/card and click on the plus sign at the bottom right.

2. Select ‘Menu’. Give the menu a name, for example, “3-course menu” and a price.

3. Select the category to which the menu belongs, for example, “Kitchen”.

4. Create a new menu, for example, “Starter”.

5. Link your products to the menu.

6. Save everything.

7. Then go to https://pos.mrwinston.com/ and order a 3-course menu!


5. Floor

Add floor plan
1. Go to https://backoffice.mrwinston.com/admin/modules/pos and scroll to ‘table plan’. Click on ‘add’.

2. Give the floor plan a name, for example, “Frequent guests” or “Terrace”.

3. Choose the type - map or list view - and save.

Set up floor plan
1. Go to https://pos.mrwinston.com/ and click on “Restaurant” in the top right corner to select the floor plan “Regular guests”.

2. Click on “Add” at the bottom left to add a new 'table'.

3. Place an order!

6. Configure Printers

1. Connect the Printers* to the local network (preferably wired) and turn them on.

2. Open the App on a Screen that is connected to the same local network and go to the Printer configuration (App > Menu > Status > Printers).
2.1. Click Search Printers (this may take a few minutes);

3. Click on Add and then Print data;
3.1. Find the receipt in your case and walk back to the Screen;
3.2. Give the found Printer the desired name (Kitchen, Bar, Account, etc.).

4. After the printer has been successfully added, a Workplace with the same name is automatically created. In https://backoffice.mrwinston.com/admin/categories you can configure the routing to the Workplace. This can be a production screen and/or printer.

* We support TM-T20III receipt printer by default. If you run into problems, see the manual DHCP configuration.

6.1. DHCP Configure Printers

If you encounter installation problems, it is possible that DHCP is not configured on your printer. This can be solved as follows:

  1. Install EpsonNet Config:
  1. Windows: https://download.epson-biz.com/modules/pos/index.php?page=single_soft&cid=6047&scat=43&pcat=3
  2. Mac: https://download. epson-biz.com/modules/pos/index.php?page=single_soft&cid=6313
  1. Connect the PC/Laptop to the same network as the Printers;
  2. Open EpsonNet Config and click Refresh;
  1. No Printers Found? Change PC/Laptop static IP to 192.168.192.212;
  1. Double click on the Printers with a red icon;
  2. Go to TCP/IP > Basic / Standard;
  3. Select Automatic / Automatic;
  4. Click on Transmit / Send.