Reference, Instruction, Outreach (RIO) Advisory Group
Description and Statement of Work
Return on Investment (ROI)
Because participation in the work of RIO is optional, ROI will vary from person to person. Each member of RIO will have the opportunity to attend one or more in-person meetings per year, and can also serve on task forces.
- RIO Advisory Group Member
- Investment: RIO’s in-person meetings generally last 5-6 hours, and are designed for high engagement professional development. Each meeting includes time for sharing with colleagues and developing relationships, as well as times focused on specific areas of learning.
- Return: After attending a RIO meeting, participants should feel more connected to their PALNI RIO colleagues and better equipped for the work of reference, instruction and outreach.
- Investment: Each task force meets monthly for 1 hour and generally lasts about 6 months. Work for the task force varies by task force and level of involvement.
- Return: Opportunity to focus on specific areas of interest and/or expertise with colleagues across the state. Knowledge sharing across RIO/PALNI.
- Investment: Members of the RIO steering committee are expected to spend at least 3 hours a month on RIO work. This includes monthly meetings.
- Return: RIO steering members receive up to $1500 annually in professional development funds to develop their leadership. They also gain experience in designing professional development opportunities.
- Return: RIO’s work provides tools and resources to all PALNI members regardless of involvement in RIO activities.
Goals of this Statement of Work
This statement of work defines the operational support provided by the RIO Advisory Group and RIO Steering to PALNI supported institutions. The objectives of this statement of work are to:
- Articulate clear roles and responsibilities of the RIO Advisory Group and RIO Steering.
- Provide a concise and clear description of the operational services and support provided.
- Ensure that expected service is delivered through measurable means.
- Communicate expectations for PALNI supported institutions.
RIO: Helping, Teaching, Welcoming
The RIO Advisory Group (RIO) provides resources and support to PALNI members working in reference, instruction, and outreach.
- Holds 2-3 virtual or in-person workshops per year.
- Maintains the PALNI LibGuides and other applicable RIO tools.
- Creates targeted task forces on pertinent RIO topics.
Anyone employed by a PALNI member school who is involved in reference, instruction, or outreach in their library is automatically considered a member of RIO. Participation in RIO events and work is encouraged but optional.
The work of RIO is coordinated by a steering committee.
- Eric Bradley - PALNI Information Fluency Coordinator
- Ruth Szpunar - PALNI Information Fluency Coordinator
- James Bell - Anderson University
- Jessica Mahoney - Franklin College
- Kerri Killion-Mueller - University of Saint Francis
The steering committee can be contacted via email at firstname.lastname@example.org.
Ongoing Responsibilities of RIO
- Review the statement of work annually or as necessary to address changes in staffing, expectations, or service need.
- Perform action items, including those from the strategic plan and others that are identified.
- Actively collaborate with other PALNI groups.
Ongoing Responsibilities of RIO Steering
- Members of the RIO steering committee spend 3 or more hours a month working on RIO activities, and are expected to serve in a RIO leadership capacity by chairing and serving on task forces, as well as planning RIO events.
Ongoing Local Responsibilities
- RIO’s resources and support are developed specifically for staff at PALNI member libraries. Institutions are responsible for implementing tools and services at a local level.
- RIO provides the PALNI board and other stakeholders with updates about activities and support requests.
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