Booking Confirmation & Important Details
Booking Confirmation & Important Details
Thank You for Booking with Lue's Management, LLC!
Your booking is confirmed! We're excited to connect you with our vetted professionals for your Service Type- cleaning service / lawn care / program consultation.
What Happens Next?
- For Cleaning & Lawn Care Services: Our team is now coordinating with a skilled independent contractor in our network who will be assigned to your service. You will receive a separate confirmation email/text shortly with the exact date, time, and details of your service, including your assigned contractor's name.
- For Second Chance Rental Program / Tenant Placement Consultations: We will be in touch within 24-48 business hours to schedule your personalized consultation and discuss the next steps for your program or property needs.
Important Details & Policies to Know:
Please review the following information to ensure a smooth and transparent experience:
- If you need to reschedule or modify your cleaning or lawn care service, please contact us at least 24 hours prior to your scheduled appointment.
- For changes to program consultations or tenant placement inquiries, please notify us as soon as possible.
- You can reach us by replying to your confirmation email, or by calling/texting 443-718-0886.
- Cleaning & Lawn Care Services: Cancellations made with less than 24 hours notice may incur a cancellation fee of $50.00 or a percentage of the service fee, as outlined in our Client Service Agreement. No-shows will be charged the full service fee.
- Program Fees -Second Chance Rental Program: Fees for program enrollment are generally non-refundable once services for initial consultation, access to resources have commenced. Please refer to your specific program agreement for full details.
- All refund requests are handled on a case-by-case basis according to our official policies.
- Property Access & Preparation:
- For cleaning and lawn care, please ensure clear and safe access to your property at the scheduled time. This includes securing pets and clearing obstacles from the work area. Failure to provide access may result in a trip fee or full service charge.
- Remember, Lue's Management, LLC connects you with vetted, independent contractors who perform the services. We handle all coordination and quality assurance for your peace of mind.
We are committed to delivering reliable solutions and exceptional service. If you have any questions or need further clarification, please don't hesitate to contact us.
We look forward to serving you!
Sincerely,
The Team at Lue's Management, LLC
www.luemanagement.com
443-718-0886
customercare@luemanagement.com