No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please contact us here directly to change your ticket.
The concert will be 1 hour long. Doors will open 45 minutes prior to the start time on your ticket and we encourage guests to come at least 30 minutes before the start time. The performance will start promptly at the start time and doors will be closed once the performance starts. No late entry is permitted under any circumstances.
No animals are allowed under any circumstances. Please contact us directly at email@example.com if you plan to bring a service animal.
You don’t need to print anything, you only need to show your Fever ticket(s) in the app or email upon arrival at the venue.
Must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.
There is no food and drink available at the venue or allowed inside the venue.
Are photos and videos allowed to be taken during the performance?
No photography or video of any kind is permitted during the performance except for the last song. Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.
Free parking is available at the venue.
Are the candles flammable?
No, for the safety of our audience, all of the candlelight will be provided through flameless candles.
No tickets are available at the event for purchase. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.
We encourage all attendees to wear masks during the experience and will have them available if needed.