Tickets
What are the different ticket types?
Premium (best visibility)
Zone A (great visibility)
Zone B (good visibility)
Zone C (fair visibility)
Zone D (limited visibility)
Restricted View (no visibility)
Can I buy tickets at the venue?
Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.
How do I book a ticket for my carer?
Guests requiring assistance throughout the experience are entitled to apply for one free pass for their Personal Assistant/Support worker. Please contact us HERE with proof of needing a carer ticket.
Once we receive this, we will provide you with the code of a voucher, that you can use to purchase your free Carer ticket.
Please keep in mind that you will have to show this, along with your tickets, to enter the venue. Each Carer’s ticket will need to be purchased with at least one other full price ticket.
Here are some of the documents we accept:
- Middle or Higher rate DLA for care and/or mobility.
- Receipt of Personal Independence Payment (PIP).
- Evidence of being severely sight impaired.
- CredAbility Access Card – + 1 category requirement.
Is the event wheelchair accessible?
Step-free Access
The recommended entrance for wheelchair users and anyone requiring step-free access is the North Transept entrance, which has ramped access leading directly onto the Cathedral floor.
A number of Cathedral wheelchairs are also available on request.
Parking & Drop-off
Information on individual disabled parking near the Cathedral can be found via the City of London website.
If you are travelling with disabled passengers in a minibus, please contact 0207 246 8350 in advance so arrangements can be made for drop-off.
For single disabled passengers arriving by drop-off, please email events@stpaulscathedral.org.uk who will be able to advise you.
Mobility Scooters
Smaller mobility scooters are welcome inside the Cathedral.
Please note: the lift between the Cathedral floor and the Crypt is limited in size (1,400mm length x 1,300mm width). Larger scooters, especially many Class 3 and some larger Class 2 models, may not fit. We recommend checking your scooter’s dimensions in advance.
Is there an age requirement for the event?
All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.
Where can I find my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
Ticket changes
Can I change my ticket?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.
Venue information
Where is the experience taking place?
St Paul’s Cathedral, St. Paul's Churchyard, London EC4M 8AD
How do I get to the venue?
The venue is accessible via public transport. The venue is a short walk from St Paul’s Station, on the Central Line.
Is there food served?
No. To protect the Cathedral’s historic fixtures, only bottled water is allowed.
Can I bring animals?
Animals are not allowed, except for service animals.
Does this venue have disability access?
Yes, St Paul’s has level access. A ramp is available for access. There are a number of nearby car parks with designated disabled parking.
Please contact us directly at hello@feverup.com if you need any personalised assistance.
Is there parking available?
You are advised to arrive by public transport.
If a car is necessary, there are a limited number of parking spaces at Baynard House Carpark