HER Wellness Center - Privacy Policy

Effective Date: October 1, 2025

Healing Every Root Wellness Center (“we,” “our,” or “the practice”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information through our website and services.

1. Information We Collect

We may collect the following information when you use our website or services:

Contact Information: Name, email address, and phone number when you complete a contact form.
Professional Information: If you register for training or continuing education, we may collect licensure or professional details.
Optional Newsletter Sign-Ups: If you subscribe, we will collect your email address to send updates and resources.
Usage Data: Non-identifiable data such as IP address, browser type, and website usage patterns (if analytics are enabled).

We do not collect payment information, health information, or therapy scheduling details directly through our website.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide requested services
Share resources, newsletters, or updates if you opt in
Manage registrations for trainings, groups, or consultations
Improve website functionality and user experience

3. Health Information and HIPAA Compliance

Healing Every Root Wellness Center provides psychotherapy and related services. Any Protected Health Information (PHI) shared as part of treatment is protected under the Health Insurance Portability and Accountability Act (HIPAA).

We use SimplePractice, a HIPAA-compliant platform, to manage health records, scheduling, and secure messaging. We do not store or transmit PHI through our public website.

4. Third-Party Services

We partner with trusted third-party platforms:

SimplePractice – for clinical records, secure communication, and telehealth.
Thrizer – for out-of-network reimbursement support.
Stripe – for secure payment processing (if payments are made directly through Thrizer or other partner platforms).

These services have their own privacy and security policies. We encourage you to review them.

5. Data Sharing

We do not sell, rent, or trade your personal information. Information may only be shared in the following cases:

With your explicit consent
As required by law (e.g., court order, mandated reporting)
To protect the safety of you or others

6. Data Security

We take reasonable measures to protect the information shared through our website. However, please be aware that no method of internet transmission or electronic storage is 100% secure. For your protection, please avoid sharing confidential health information through the general website contact forms.

7. Your Rights

You have the right to:

Access and request a copy of your health records (per HIPAA)
Request corrections to your records
Opt out of receiving newsletters or promotional communications at any time
Request deletion of personal information collected through the website

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children through the website.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, your privacy rights, or our data practices, please contact us:

Healing Every Root Wellness Center

shania@herwc.com

443.713.9623

16701 Melford Blvd

Bowie, MD 40215