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Terms & Conditions
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Terms of Service and Conditions of Use

We appreciate your interest in Capitbrok's products and services (hereinafter, the “Services”). The Services are provided through Capitbrok México S de RL de CV (hereinafter “Capitbrok”), whose fiscal address is located at Av. Javier Barros Sierra 540 Torre I Piso 5 La Loma Zedec Santa Fe, Alvaro Obregón, Mexico City 01210, Mexico.

The use of our services implies the acceptance of these conditions. We ask that you read them carefully.

Our services are very diverse, so in some cases additional product requirements or conditions may apply (including age restrictions). Additional terms will be available in conjunction with the applicable Services and will form part of the agreement you enter into with Capitbrok when using our Services.

Use of our services

You must follow the policies available here in each of the services that warrant it.
You must not use our products and / or services in an inappropriate way. For example, you must not interfere with such Services or attempt to access them using any method other than the interface and instructions provided by Capitbrok. You can only make use of the Services to the extent permitted by current law. We reserve the right and the power to suspend or cancel our Services if you do not comply with our policies or conditions or if we consider that your conduct may be malicious.

The use of our Services does not make you the owner of any of the intellectual property rights of the same or of the content that you access. You can only use the content of our Services if the owner authorizes you or if it is permitted by law. These conditions do not grant you the right to use the brands or logos used in our Services. Do not remove, hide or alter the legal notices that are displayed on our Services.

Our Services display content that does not belong to Capitbrok. This content is the sole responsibility of the entity that made it available. We may review the content to determine if it is illegal or violates our policies and remove or refuse to publish it if we have sufficient reason to believe that it violates our policies or the law. However, this possibility does not necessarily imply that we review the content, so you should not assume that we will do it.

In connection with the use of the Services, we may send you service notices, administrative messages, and other information. If you want, you can request the deactivation of some of these communications.

Some of our Services are available on mobile devices. Do not use those Services in a way that could distract you and prevent you from complying with traffic or safety laws.

Your Capitbrok account

You may need a Capitbrok account to use some of our Services. You can create your own Capitbrok account or it can be assigned to you by an administrator, the company you work for, or an educational institution. If you use a Capitbrok account assigned by an administrator, different or additional terms may apply to you and your administrator will be able to access or disable your account.

To protect your Capitbrok account, keep your password confidential. You are responsible for the activity that takes place on or through your Capitbrok account. Try not to use your Capitbrok account password in third-party applications. If you detect an unauthorized use of your Capitbrok account or your password, send an email to support @ capitbrok so that we can attend to your case.

Protection of privacy and copyright

Capitbrok's privacy policies explain the treatment of personal data and the protection of privacy when using our Services. If you use our services, you agree that Capitbrok uses such data in accordance with its privacy policies.

We respond to notifications of alleged copyright infringements and terminate the accounts of users who commit repeated infringements in accordance with the process established in the Mexican Law for the Protection of Copyright and the United States Law for the Protection of Copyrights. Author.

Your content on our Services

Some of our Services allow you to upload, send, store or receive content. If you do, you will continue to be the owner of the intellectual property rights you have over that content. In other words, what belongs to you is yours.

By uploading, storing or receiving content or submitting it to or through our Services, you grant Capitbrok (and its contributors) a worldwide license to use, host, store, reproduce, modify, create derivative works (for example, those resulting of the translation, adaptation or other changes that we make so that your content is better adapted to our Services), communicate, publish, perform or publicly display and distribute said content. Capitbrok will use the rights conferred by this license solely for the purpose of providing, promoting and improving the Services and developing new services. This license will remain in effect even when you stop using our Services. Some Services allow you to access the content you have provided and remove it. In addition, some of our Services include conditions or adjustments that limit our use of the content that has been sent to them. Make sure you have the necessary rights to grant us this license to any content that you submit to our Services.

Our automated systems analyze your content (including emails) to provide you with product features that are relevant to you, such as personalized ads and search results, and malware and spam detection. This analysis is performed when content is sent, received, and when it is stored.

If you have a Capitbrok account, we may display your profile name, profile photo, and actions you take on Capitbrok or in third-party applications connected to your Capitbrok account on our Services, including appearance in advertisements and other business contexts. . We will respect the options you choose to limit what you want to share or the visibility settings of your Capitbrok account. Capitbrok may use the comments or suggestions you send in connection with our Services without any obligation.

About our Services software

If a Service requires or includes downloadable software, this software may be automatically updated on your device whenever new versions or features are available. Some Services may allow you to define automatic update settings.

You may not copy, modify, distribute, sell or lend any part of our Services or the included software, nor may you reverse engineer or attempt to extract the source code of such software, unless the law prohibits such restrictions or you have the consent of Capitbrok. written.

Capitbrok attaches great importance to open source software. Some of the software used by our Services is provided under an open source software license that we will make available to you. Some of the provisions set forth in the open source software license may expressly override some of these conditions.

How to modify and cancel our Services

Capitbrok is constantly changing and improving its Services. As a result, we may add or remove some functions or features, or suspend or cancel a Service entirely.

You can stop using the Services at any time, although we would regret if this were the case. Similarly, Capitbrok may stop providing the Services to you or add or create new limitations at any time.

We consider that you are the owner of your data and that it is important to preserve your access to it. If we interrupt a Service, in the cases where it is reasonable, we will inform you well in advance and allow you to extract the information from the Service.

We reserve the right to deny access to code information, campaign information or to disclose any confidential information that we believe could put our intellectual property, third party property at risk, and / or put us at a competitive disadvantage.

Our guarantees and disclaimers

Capitbrok offers its Services with a commercially reasonable level of competence and diligence, and we hope you enjoy using them. However, we cannot offer guarantees in relation to some aspects of our Services.

Neither Capitbrok nor its suppliers or distributors offer specific guarantees on the Services other than those expressly established in these conditions or in the additional conditions. For example, Capitbrok makes no warranties regarding the content of the Services, their specific functions, their reliability, their availability, or their ability to meet your needs. The Services are provided "as is".

Some jurisdictions establish certain guarantees, such as the specific guarantee of merchantability, of fitness for a specific purpose and of non-default. To the extent permitted by law, Capitbrok excludes all warranties.

Responsibility for our Services

In cases permitted by law, neither Capitbrok nor its suppliers or distributors will be liable for loss of profits, revenue, data, financial losses, or indirect, special, derivative, exemplary, or punitive damages.

To the extent permitted by law, the total liability of Capitbrok, as well as that of its suppliers and distributors, for any claim made under these conditions, including by any implied warranty, is limited to the amount you have paid to start using the Services (or, if Capitbrok so decides, upon the resumption of the Services).

In no event will Capitbrok or its suppliers and distributors be liable for any loss or damage that is not reasonably foreseeable.

Capitbrok recognizes that you may have legal rights as a consumer in some countries. If you use the Services for personal purposes, none of the provisions set forth in these conditions or in any of the additional conditions will limit the consumer's legal rights that cannot be waived by contract.

Use of our Services by companies

If you use the Services on behalf of a business, the business agrees to these terms. Capitbrok and its subsidiaries, directors, agents and employees will be exempt from liability for claims, demands or legal actions that may arise from the use of the Services or the violation of these conditions or that are related to them, including any liability or expenses arising from claims, losses, damages, lawsuits, lawsuits, procedural costs and attorneys' fees.

About these conditions

Capitbrok may modify these conditions or additional conditions that apply to a Service to, for example, reflect changes in legislation or in the Services. We recommend that you check the conditions periodically. Capitbrok will post notices related to changes to these conditions on this page. Likewise, it will publish notices related to the modifications made in the additional conditions of the corresponding Service. The modifications will not be applied retroactively and will enter into force within a period of no less than 14 days from the date of their publication. However, modifications that affect new functions of a Service or changes made for legal reasons will take effect immediately. If you do not accept the modified terms of a Service, you must stop using that Service.

In case of conflict between these conditions and the additional conditions, these conditions will prevail over the additional conditions.

These conditions govern the relationship between Capitbrok and you, and do not generate any right that a third party may be the beneficiary of.

If you do not comply with these conditions and Capitbrok does not take any action on it immediately, it will not be understood that Capitbrok waives any rights that it may have (such as, for example, taking actions in the future).

In the event that a certain condition is not mandatory, the rest of the conditions will not be affected.

In some countries, the courts will not apply the laws of Mexico City (Mexico) to resolve some types of disputes. If you reside in one of those countries, as the laws of Mexico City do not govern, the law of your country will be applied in conflicts related to these conditions. Otherwise, you agree that the laws of Mexico City (Mexico), excluding the provisions on conflict of laws, apply to any conflict arising from or related to these conditions or the Services. Similarly, if the laws of your country do not allow you to submit to the jurisdiction of the courts of Mexico City (Mexico), the litigation related to these conditions will be submitted to the jurisdiction and local powers. Otherwise, both Capitbrok and you agree to submit to the exclusive jurisdiction of the federal or state courts of Mexico City (Mexico) to solve the claims derived from these conditions or from the Services or related to them.
For more information on how to contact Capitbrok, go to the contact page.

Prohibited content

Counterfeit products

Capitbrok Marketing prohibits the sale or promotion for the sale of counterfeit products. Counterfeit products are those that contain a trademark or logo that is the same as another's trademark or that are virtually impossible to differentiate. Such products mimic the characteristics of the product's brand in an attempt to pass itself off as an authentic product of the brand owner.

Dangerous products or services

We want to help people feel safe both online and offline, so we do not allow the promotion of some products or services that cause harm, harm or injury.
Examples of dangerous content: recreational drugs (chemical or natural); psychoactive substances; utensils to facilitate the use of drugs; weapons, ammunition, explosive materials and fireworks; instructions for the manufacture of explosives or other harmful products; tobacco related products.

Enable fraudulent behavior

We value honesty and fairness, so we do not allow products or services designed to admit dishonest behavior to be promoted.
Examples of products or services that enable fraudulent behavior: piracy software or instructions; services designed to artificially increase ad or website traffic; false documents; academic fraud services.

Inappropriate content

We value diversity and respect for others, and we strive to avoid offending users; therefore, we do not allow ads or destinations that display offensive content or that promote hatred, bigotry, discrimination, or violence.

Examples of offensive or inappropriate content: harassment or intimidation of an individual or group; racial discrimination; set of tools and methods used by hate groups; explicit images of crime scenes or accidents; cruelty to animals; murders; self-flagellations; extortion or blackmail; sale or trade in endangered species; advertisements with vulgar language.

Prohibited practices

Ad network abuse

We want ads across the Google Network to be useful, diverse, relevant, and safe for users. We do not allow malicious ads, content, or targets that are intended to circumvent or circumvent our ad review processes. We take this matter very seriously, so we recommend that you adhere to our policies.

Examples of ad network abuse: promotion of content that includes malicious software; "cloaking" or use of other techniques to hide the real destination page to which users are directed; "arbitration" or promotion of a landing page for the sole or primary purpose of displaying advertisements; promoting "bridge" or "gateway" landing pages that are exclusively designed to send users anywhere; advertising with the sole or main intention of obtaining public recommendations on social networks by the user; "system tampering" or fraudulent use of settings to try to circumvent our policy review systems.

Collection and use of data

We want users to trust that we will respect their information and handle it with the attention it deserves. As such, our advertising partners must not misuse this information, use it for unclear purposes or without taking appropriate security measures.

Examples of the type of user information to be handled with care: full name; Email address; mailing address; phone number; National identity card number; pension number; Social Security number; tax identification number; health care number; driver's license number; mother's date of birth or maiden name, plus all the above information; financial situation; political affiliation; sexual orientation; ethnic origin or race; religion

Examples of irresponsible data collection and use: obtaining credit card information through an insecure server; promotions in which it is claimed to know the sexual orientation or financial situation of the user; violations of our policies that apply to remarketing and interest-based advertising.


We do not want users to feel misled by the advertisements we serve, so we strive to be clear and honest and to provide them with the information they need to make informed decisions. We do not allow advertisements or destinations that are intended to mislead users by excluding relevant information or including misleading information about products, services or companies.

Examples of misrepresentation: omitting or hiding billing details, such as how, what and when users are charged; omit or hide charges related to financial services, such as interest rates, commissions and penalties; failure to display license or tax numbers, contact information, or physical addresses whenever necessary; make offers that are not really available; make misleading or unrealistic claims regarding weight loss or financial gain; receive donations fraudulently; phishing or misrepresenting yourself as a reputable company in order to get users to reveal valuable personal or financial information.

Restricted content

The policies that follow cover content that is sometimes considered legally or culturally sensitive. Online advertising can be an effective way to reach customers, but there are cases where it can be controversial; therefore, we also strive to prevent these advertisements from being displayed at times or places that may be inappropriate.

For that reason, we allow the promotion of the content specified below, but with some limitations. These promotions may not appear to all users in all locations, and advertisers may need to meet additional requirements before their ads are eligible to run. Please note that not all ad products, features, or networks support this restricted content. You can find more detailed information in the Policy Center.

Adult content

Ads must respect user preferences and comply with legal regulations, so we do not allow certain types of adult content in ads or in destinations. The use of certain types of ads and destinations directed at adults is allowed as long as they comply with the policies below and are not directed at minors. However, they will only be displayed in limited circumstances based on searches and the age of users, and based on local laws where the ad is served.

Learn what happens if you violate our policies.

Examples of restricted adult content: strip clubs; erotic cinemas; sex toys; magazines for adults; products to improve sexual life; game creation sites; models in sensual poses


We comply with local laws and industry standards on alcohol, so we do not allow certain types of advertising related to these products, whether they are alcoholic beverages or similar. The publication of certain types of alcohol-related advertisements is allowed as long as they comply with the policies below and that they are never targeted to minors and are always made to countries where these types of advertisements are explicitly allowed to be displayed.

Examples of restricted alcoholic beverages: beer; wine; sake; white drinks or high alcohol content; champagne; fortified wine; alcohol-free beer; non-alcoholic wine; non-alcoholic white drinks

Copyright Copyright

We comply with local copyright laws and protect the rights of their owners, so we do not allow the publication of advertisements that are not authorized to use copyrighted content. In case of having such legal authorization, you must request the certification to be able to publish ads. If you find unauthorized content, file a copyright claim.


We support responsible gambling advertising and comply with local laws and industry standards related to gambling, so we do not allow certain types of advertising related to this practice. We allow gambling-related ads to serve if they comply with the policies below and if the advertiser has received proper certification from Capitbrok and Google AdWords. Gambling ads must target approved countries, have a landing page that displays information about responsible gambling use, and never target minors. Check the local regulations for the areas you want to target.

Examples of restricted content related to gambling: land based casinos; sites where users can bet on poker, bingo, roulette or sporting events; national or private lotteries; sports sites that collect bets; sites that offer bonus codes or promotional offers for gambling sites; online educational material for casino games; sites offering "poker for fun" games; sites that are not based on casino games and allow games for money.

Health care and medications

We are committed to following health care and drug advertising regulations, so we expect advertisements and destinations to comply with appropriate industry laws and standards. Certain types of healthcare-related content cannot be advertised at all, while others can only be promoted if the advertiser is certified by Google and targets their ads to approved countries only. Check the local regulations for the areas you want to target.

Political content

We expect all advertisements and political destinations to comply with local campaign and election laws in all areas targeted by advertisements. This policy includes the "closed periods" required by law at election time.

Examples of political content: promotion of political parties or candidates; defense of political issues

Financial services

We want users to have the relevant information to be able to make informed financial decisions. Our policies are designed to provide users with the information necessary to compare the costs associated with financial products, as well as to protect them from harmful or deceptive practices. For the purposes of this policy, we consider financial products and services to be those related to the management and investment of money, including personalized advice.

To promote financial products and services, you must comply with state and local regulations in whatever region your advertisements target (for example, include specific disclosures required by local laws). Check out our list of some of the country-specific requirements for more information.


There are several factors that determine when trademarks can be used in Capitbrok and Google AdWords ads. In addition to the factors outlined in the Policy Center, these policies only apply if the trademark owner submitted a valid claim to Capitbrok.

Legal requirements

You are always responsible for ensuring that your ads comply with all applicable laws and regulations, as well as Capitbrok's advertising policies and Google's advertising policies for all places where your ads are displayed.

Otras actividades comerciales restringidas

When people click on your ads, we want to make sure they are not abused or misled. We do not allow advertisers to promote unreliable business practices.

Editorial and technical requirements

We want to publish attractive, easy-to-interact ads that are not annoying for users. That's why we develop editorial requirements to help you keep your ads appealing to users. Additionally, we specify technical requirements to help users and advertisers take full advantage of the variety of ad formats we offer.


In order to provide a quality user experience, Capitbrok requires that all ads, extensions, and destinations meet strict professional and editorial standards. We only allow clear, professional-looking ads that direct users to relevant and useful content, and that they can interact with easily.

Examples of promotions that do not meet these editorial and professional requirements:
Overly generic ads that contain vague phrases, for example, "Buy products here"
contrived use of words, numbers, letters, punctuation, or symbols like FREE, f-r-e-e and F ₹ E E !!

Destination requirements

We want consumers to have a satisfying ad-clicking experience, so destinations must function properly and offer users unique value, helpful content, and easy navigation.

Examples of promotions that do not meet these destination requirements:

Technical requirements

To help us keep ads clear and functional, advertisers must meet our technical requirements.

Ad format requirements

To help you deliver a quality user experience and serve professional-looking, engaging ads, we only allow promotions that meet the specific requirements of each ad. Review the specific formatting requirements for all the ad formats you use.

Note: We do not allow unsuitable content in image ads, video ads, and other non-text ad formats. Learn more about our adult content policy.

Examples of ad formatting requirements: character limit for ad title or body; image size requirements; file size limits; video length limits; proportions


About our policies

Capitbrok establishes its own prohibited content policies and respects at all times the policies of its service providers, including Google Adwords policies.

“Adwords enables companies of all sizes, from all over the world, to promote a wide variety of products, services, applications and websites on Google and across our network. We want to help you reach current and potential customers and audiences. However, to help you create a safe and positive experience for your users, we listen to their comments and concerns about the types of ads they see. We also regularly review changes in online trends and practices, as well as industry standards and regulations. Finally, when outlining our policies, we also think about our values ​​and culture as a company, as well as taking into account operational, technical and commercial issues. As a result, we created a set of policies that apply to all promotions on the Google Network.

Google requires advertisers to comply with all applicable laws and regulations, as well as Google's policies described above. It's important that you familiarize yourself with and stay up-to-date with these requirements in the places where your business operates, as well as wherever your ads are displayed. When we detect content that violates these requirements, we can block it from appearing and, in cases of repeated or serious violations, you may be prohibited from continuing to serve ads with us. "