POPI and PAIA Policy

Z Hussain & Partners

Urologists in Private Practice

Introduction:

This Privacy of Personal Information (POPI) and Promotion of Access to Information Act (PAIA) policy sets out how Z Hussain & Partners collects, uses, and protects personal information of its patients and visitors, as well as how it complies with the applicable data protection and access to information laws. This policy applies to all patients and visitors of Z Hussain & Partners. By engaging with or visiting Z Hussain & Partners, you consent to the practices outlined in this policy.

1. Personal Information Collection:

1. Z Hussain & Partners may collect personal information such as names, addresses, contact numbers, medical history, and other relevant information when voluntarily provided by patients through consultations, forms, or other means.
2. Z Hussain & Partners may also receive personal information from other healthcare providers or institutions with the patient's consent or as required for medical treatment purposes.

2. Purpose of Personal Information Collection:

1. Z Hussain & Partners collects and processes personal information for the purpose of providing medical diagnosis, treatment, and ongoing care to patients.
2. Personal information may also be used for administrative, billing, and insurance purposes related to the provision of healthcare services.
3. Hussain & Partners may use personal information for communication with patients, appointment scheduling, and sending relevant healthcare information.

3. Personal Information Protection:

1. Z Hussain & Partners is committed to ensuring the security and confidentiality of personal information and implements appropriate technical and organisational measures to protect against unauthorised access, disclosure, alteration, or destruction.
2. Access to personal information is restricted to authorised personnel who require it for legitimate medical, administrative, or legal purposes.
3. Z Hussain & Partners retains personal information for the period necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

4. Promotion of Access to Information:

1. Z Hussain & Partners acknowledges and respects the right to access information as provided by the Promotion of Access to Information Act (PAIA).
2. Requests for access to personal information held by Z Hussain & Partners can be made in writing to the designated information officer, following the procedures outlined in the PAIA.
3. Z Hussain & Partners will respond to such requests within the timeframe specified by the PAIA and in accordance with applicable laws and regulations.

5. Consent and Communication:

1. By engaging with Z Hussain & Partners, patients provide their consent for the collection, use, and disclosure of their personal information as described in this policy.
2. Patients have the right to withdraw their consent at any time, subject to legal and contractual obligations.
3. Z Hussain & Partners may communicate with patients for purposes related to healthcare services, appointment reminders, or other relevant medical information. Patients have the option to opt-out of non-essential communications.

6. Disclosure of Personal Information:

1. Z Hussain & Partners may disclose personal information to third parties such as insurance providers, laboratories, or other healthcare professionals involved in the patient's treatment and care. Such disclosures will only occur on a need-to-know basis and with appropriate consent, unless required by law.

7. Updates to the Policy:

1. Z Hussain & Partners reserves the right to update or modify this POPI and PAIA policy as necessary to reflect changes in legal or regulatory requirements or our business practices.
2. The updated policy will be posted on Z Hussain & Partners website, and patients will be notified of any material changes that may affect their rights or the way their personal information

8. Information Officer:

Name: Aslam Bhorat

Email: aebhorat@urologist.co.za

Telephone: 031 261 7073

Address: Second Floor, Medical Centre West, Life Entabeni Hospital

148 Mazisi Kunene Road, Bulwer, Durban, 4001