OFFICER & GUILD LEADER CHARTER
Officers in Shattered Fates agree to
BE PROFESSIONAL, FRIENDLY & INFORMED
- Be knowledgeable about quest items, gear, quests, and the mechanics of WoW and be willing to help members with this knowledge.
- Be available to help Raid Officers with their assessment of raiders' performance, raid rotations, gear and skill sets.
- Keep up to date with the Guild as a whole; discussions, concerns, loot questions.. you name it, be informed!
- Support and communicate with the other officers and the Guild Leader.
NOT USE POSITION OR RANK FOR PERSONAL GAIN, ESPECIALLY AT THE EXPENSE OF OTHERS, OR THE GUILD'S WELFARE
- As an officer, you should put the guild's overall interest above your own, unless doing so jeopardizes your ability to function as an officer.
- Demanding favors or special treatment in any way that's connected to rank or position is prohibited. Every member must be treated with fairness and equality.
- When you volunteer to become an officer, you're doing so because seeing the guild succeed gives you a satisfying sense of personal achievement. You no longer care as much about personal gain.
- As an officer you are expected to communicate with the Guild Leader at any time you cannot fulfil these responsibilities.
ALWAYS GIVE THE GUILD PRIORITY IN EVERYTHING THEY DO
- Attempt to put the guild first for all grouping, raiding, questing, socializing, etc. An officer's time is best spent in service of the guild. Gaining experience and knowledge in non-guild raids/groups has a lesser benefit in comparison to helping guild mates level up, gear up, develop teamwork, and master new challenges together.
- As an officer consider how many hours you spend outside of WoW, or how many hours you spend on a non-guild character. While we understand that some of this is conducive to your mental health and enjoyment of the game when it becomes excessive it in turn hurts the guild.
- You should also take the initiative to ensure that you continue to support the guild while you are in an officer role. Do not wait to be told to do something, instead you should be spending time figuring out how you can best help the guild!
BE FAIR, IMPARTIAL, AND DISCREET WHEN INVESTIGATING MEMBER CONCERNS
- Before taking action regarding a members concern, in order to be as fair and impartial as possible, do what you can to gather evidence. Remember there are ALWAYS two sides to a story. While screenshots and chat logs can be tampered with, it's still better than just trying to recount events by memory.
- Respect member privacy. Never share sensitive communications or information about members with non-officers without the express consent of the parties involved.
- When dealing with a member issue, first try to resolve the issue one-on-one with that member, or if necessary, by bringing in the parties involved with the dispute or concern, out of view of the guild at large. If this fails to yield results, ask other officers for assistance.
- If it is later found necessary to remind the guild at large to follow one of the rules, or to give advice in the form of a public message, please wait until after the situation has cooled down so as not to cause a member to feel uncomfortable or singled out in front of his/her peers.
- Please do deal with issues in a timely manner. Leaving them to ‘stew’ favors no party. If the Guild Leader and other officers should be involved and cannot be for various reasons, leave a message in our area on Discord.
UNDERSTAND WHAT IS SAID BETWEEN OFFICERS, STAYS BETWEEN OFFICERS, UNLESS REQUESTED OTHERWISE
- Sometimes as officers, our duties and responsibilities can generate stress or anxiety, and it is occasionally cathartic to vent some of that stress in a safe environment of confidentiality. Knowing that what we say or think, especially in moments of high stress, won't later be used against us, helps facilitate better communication and is beneficial for health and peace of mind.
- Ultimately, all decisions will be made concerning the Guild by the Guild Leader. When possible, this will be done in conjunction with one or more of the other Officers. As such the Guild Leader must be kept informed of all matters pertaining to the Guild and its Officers.
- The Guild Leader will be available whenever possible in game so that any decisions that need to be made can be done so in a timely manner.
- Officer meetings will be created when necessary to address matters concerning the guild, it’s rules, or the officer charter.
- They, or an appointee, will hold a Guild meeting as per the Guild rules, or as they see fit. The exceptions to this rule will be during national holidays or in lull periods generated by expansions.
- The Guild Leader has the final decision on all matters.
- If there are deviations from this officer charter, then the Guild Leader must be consulted. If this is not possible, for example under extreme circumstances, the Guild Leader should be informed as soon as possible.
- The Leadership reserves the right to change the contents of the officer charter at any time it is deemed necessary to do so. Agreement between the Officers and Leadership is sufficient for such changes.
- Guild Officers have the right to use their judgment concerning anything that is not covered in the officer charter or guild rules.
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