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CDL FAQs - Westminster Presbyterian | Plan
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Tickets

What are the different ticket types?

Zone A (premium visibility)

Zone B (great visibility)

Zone C (good visibility)

Balcony (great visibility)

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my carer?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

FLEX ticket text - Several IDs being tested

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FAQs for Flexible Refund Tickets (applicable for selected events)

What is the Flexible Refund Ticket?

The Flexible Refund Ticket allows you to ask for a full refund in case you decide not to attend the experience.

When can I return my ticket?

You may return your Flexible Refund Ticket and get a full refund if you contact us up to 48 hours before the experience starts. Please note that the ticket becomes non-refundable if it is transferred to another user.

What documents do I have to present to receive my refund?

No documentation is needed to claim your refund.

How do I request my refund?

Please contact us here to get your ticket refunded.

Venue information

Where is the experience taking place?

Westminster Presbyterian Church Sanctuary

1200 S Marquette Ave, Minneapolis, MN 55403

How do I get to the venue?

You can drive to the venue or take public transportation. The closest bus stop is at 12th St S & Nicollet Mall (Bus numbers 760, 761, 763).

Is there food served?

No food or drinks will be available at this venue.

Can I bring animals?

Animals are not allowed, except for service animals.

 

Does this venue have disability access?

The venue is ADA compliant. Note: The ground level and restrooms are accessible, however the balcony seating is not. For any questions or concerns please contact us at hello@feverup.com.

Is there parking available?

Entrance to the parking structure is off Alice Rainville Place (13th St) between Nicollet Mall and Marquette Avenue. Access to Alice Rainville Place only can be made from the south. The parking lot address is: 95-99 Alice Rainville Pl, Minneapolis, MN 55403. Parking will be $10, cash or credit accepted. Parking in this structure is first come first served and is not guaranteed. There are several other parking structures nearby, including but not limited to the Plaza Municipal Parking Ramp (116 S 12th St, Minneapolis, MN 55403).