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BBC Planet Earth III FAQs - Berlin (English)
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FAQs

THE EXPERIENCE

What is the show about?

Planet Earth III Live In Concert is an orchestral arena musical experience featuring breathtaking footage from the latest sensational television series produced by the award-winning BBC Studios Natural History Unit. Specially selected footage is showcased in 4K Ultra High Definition on a giant LED screen, accompanied by the exhilarating music of Hans Zimmer, Jacob Shea, and Sarah Barone for Bleeding Fingers Music, performed by the renowned City of Prague Philharmonic Orchestra.

Who composed the music?

Oscar-winning composer Hans Zimmer, along with Jacob Shea and Sara Barone from Bleeding Fingers Music, composed the music for the Planet Earth III TV series.

Which orchestra will perform the music live for the Planet Earth III recordings?

The orchestra is called The City Of Prague Philharmonic Orchestra. It is a classical orchestra predominantly composed of Czech classical, jazz, and guest musicians who work at the State Opera and the Czech National Theatre.

The history of the orchestra dates back to the Film Symphony Orchestra (FISYO), which was founded shortly after World War II in 1947 as the in-house orchestra of the major Barrandov Film Studios. After its spin-off and complete privatization, it initially performed under the name Czech Symphony Orchestra but faced issues with other Czech ensembles unlawfully using the name. In 1992, following the Velvet Revolution, music producer James Fitzpatrick proposed the current name.

The orchestra comprises musicians from the State Opera and the Czech National Theatre, and most of their concerts take place at the opera house.

How long does the show last?

The total duration of Planet Earth III Live in Concert is approximately 100 minutes plus an intermission.

Where can I see the show?

You can see Planet Earth III Live In Concert on 1 October 2024 in the Uber Arena, Berlin, at 8:00 pm.

(Mercedes-Platz 1, 10243 Berlin, Germany)


Does the experience take place in an indoor or outdoor venue?

This experience is held indoors in a venue with air conditioning.

TICKETS

Where can I get tickets?

Can I buy tickets at the box office on the night?

Tickets will be available at the box office of the venue if the event is not sold out in advance. To avoid any risk and to choose your preferred seat, we recommend purchasing tickets in advance.

Do I need to print my ticket?

No, if you purchased your ticket(s) through Fever, your contactless tickets will be delivered directly in the Fever App.

Are there age restrictions?

All age groups are welcome, but children under 16 must be accompanied by an adult over 18.

Do I have to be on site at the beginning of the event?

If you arrive after the beginning of the event, you may not be able to take your seat immediately, but will have to wait for a suitable moment (applause, break). In any case, please be considerate of the other participants.

Are refunds available? What is the exchange policy?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us, indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, please refer to the T&Cs.

What happens if I arrive late?

If you arrive after the start of the event, you may not be able to immediately take your seats and may need to wait for an appropriate moment (applause, intermission). Please be considerate of other attendees in any case.

Can I transfer my tickets to another person?

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.

I can't find my ticket. What should I do?

You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

ACCESS

Is there a dress code?

There is no specific dress code. We want you to feel comfortable at Planet Earth III Live in Concert.

Is there a lost and found contact?

Please contact the venue directly if you have lost something. You can usually find the contact under "Lost and Found" on the respective website.

Can I bring a bag into the venue?

For security reasons, usually only bags up to A4 size are allowed. Backpacks of any size, as well as bags larger than A4, are not allowed.

Can I bring my camera into the arena?

Generally, professional (DSLR and DSLR-like) cameras with interchangeable lenses or tablets are not allowed and can only be used by accredited photographers.

Can I bring my own food and drinks into the venue?

Bringing your own food and drinks is not allowed. There is an extensive range of catering options at the venue. If you have specific dietary or medical requirements, please speak to the venue staff upon arrival.

Will there be merchandise available for purchase?

No, there will be no merchandise products from Planet Earth III Live in Concert available for purchase.

Prohibited Items

Are prams allowed?

This is a seated arena show, please check the venue website. Although the show is accessible for all ages, the nature of the show is classical, so young children in prams may not be engaged for the full show. Parental discretion is advised when deciding if the show will be suitable for your child.

Will restrooms be available on site?

Arenas have restroom facilities inside.

Can I bring animals? Are service dogs allowed?

Unfortunately, no animals are allowed in this event’s location—not even service animals.

Is coat available?

Please check the venue website for coat check information.

Is the venue wheelchair accessible?

Yes, the event is being held in an accessible venue. For further details on booking accessible tickets, please email barrierefrei@fkpshowcreations.com or call the following toll-free number from Monday to Friday between 11 am and 3 pm: 040 743 05943.

Will there be strobe lights?

This event won't include strobe lights.

Are there chairs available? Can I be seated during the experience/exhibition?

This is a seated experience, so seating will be available for every guest.

How do I book a ticket for my carer?

Guests with a B mark on their disabled badge are entitled to apply for one free pass for their Personal Assistant/Support worker.

For further details on booking accessible tickets, please email barrierefrei@fkpshowcreations.com or call the following toll-free number from Monday to Friday between 11 am and 3 pm: 040 743 05943.

How do I get to the arena?

Information on how to get there and parking can also be found on the websites of the respective venues. We recommend arriving and departing by public transportation. Please allow sufficient time for a relaxed and stress-free journey.

Sustainability

Our Sustainability Program

As part of our mission to host this concert for the audience, it is of utmost importance for us to ensure that sustainable practices are at the core of our work.

FKP Scorpio Concert Productions works closely with the venues of the Planet Earth III Live in Concert tour to achieve maximum sustainability and develop and optimize corresponding measures. Further information on the sustainability policies and measures of the arenas can be found on their respective websites.

Our partner is atmosfair, with whom we collaborate to minimize the environmental impact of our tour vehicles by reducing CO2 emissions to an absolute minimum. For all emissions generated, we donate to atmosfair's compensation program, which funds climate protection projects with the donations.