If you have any additional questions after reading the information below please email us. For recordkeeping purposes, we must have everything in writing. So everyone stays on the page, we are unable to answer any questions via phone regarding the application process. APPLICATIONS ARE NOT REVIEWED OR PROCESSED ON WEEKENDS OR HOLIDAYS.



For Verification Purposes: We reserve the right to request for a copy of your Last three month's bank statement and/or completed tax returns. You may mark out information such as balances and personal transactions. We are only looking for proof of direct deposit income and/or proof of rental payment history.

If we are required to use The Work Number to verify your income. Tenant has to pay the additional cost for this service (I’m addition to their application fee. EMPLOYMENT + INCOME Employment + Income Verification $48.95 -



PLEASE NOTE: A copy of your ID and paycheck stubs/proof of income, etc. must be uploaded in order complete the application process. Please provide the necessary information requested in order to process your application. We will not proceed with the screening process until all required paperwork is submitted.


***If you are self-employed you with need six month's bank statement and last year's tax return and Tax Return Transcript. In addition, please send any a copy of any relevant business license. Ex. a self- employed hairstylist will submit a copy of an unexpired license from the cosmetology board. More information on Tax Return Transcript click here:



An application is required for all occupants over 18 years old. In the event, you notice a lower application fee for certain homes, the owner of that property has decided to absorb some of the cost to process his/her applications.


-Properties can only be held with Reservation Deposit for 30 days.

-Unless otherwise stated in Rental Advertisement. No pets -Service Animals Only (must provide "Valid and Verifiable documentation" - No exceptions. And No Smoking unless approved in advance or listing clearly states Pets Welcome.

-Partial Hold Fees are not accepted. Hold Fee and Security Deposits amounts are non-negotiable. We will only accept Housing Choice/AHA/DCA/HCVP/Voucher Programs if they approve the total rental amount. No side payments. - This is illegal so, Please don't ask.

-Rental Auto Debit will be required. Debits are processed every 1st of the month. You may use Checking Account or Savings Account or PrePaid Card such as a NetSpend Card.

You must have good rental reference; at least 2 and utilities current.  There are some exceptions to this rule on a case by case basis. Additional Non-Refundable Contingent Approval Fee and/or non-refundable high risk tenant service fee may be required.

-Some Reasons for denial:

Incomplete Information,

Submitting fictitious and/or fraudulent documents, Unverifiable Employment and Rental References, Eviction Filing, IRS/Tax Liens, Child Support, and Rental Judgments, Past Due Rent and/or Utility/Rental collections, Past Due/Defaulted Student loans, Open Bankruptcy, A Credit Score Below 550 or lack of Credit Score, Child Supports payments past due and/or in collections. As well as any repossession within the last 12 months.

-We reserve the right to decline any customer who has attempted to commit fraud and/or misleading with regards to their application and/or pay stubs.

-Regarding previous Eviction: Eviction = if a landlord ever brought you to court and you moved out before the sheriff came, this does not mean the Eviction wasn't granted. If a landlord has filed for Eviction within the last 10 years, regardless of the circumstances in which they filed, the application will not be approved. No exceptions. We do not have the resources or time to conduct an investigation on your eviction history.

-The total household income (which can include Social Security, Pensions/Retirement, Employment/Wages, Child Support, etc.) must be 3x the rental amount for rental above $850; 2.5x the rent for rentals $849 and below. (Housing Choice/AHA/DCA/HCVP/ Voucher Programs) 3x tenant’s portion of the Rent)Please note: Unemployment benefits, student loan refunds, short-term disability and/or worker's compensation are not considered a stable source of income and will not be used in calculating the total household income.

-Unless otherwise stated in the rental listing all tenants and guest must adhere to


-If you currently in Bankruptcy, it must be discharged prior to applying. Additional refundable security deposit and/or non-refundable high-risk tenant service fee will be required.

-If you are currently in foreclosure/short selling or have had a foreclosure or completed a short sale transaction within the last 3 years, an additional deposit will be required. Deposit amount is at the discretion of landlord and/or agent. In addition, if your previous mortgage was ex $1000.00 a month and are looking to rent a home for $1300 per month but your income had not increased, landlord will question your ability to pay a pay higher rental amount than the mortgage amount that was defaulted on.


Turnaround time is 3 business days. Some Landlords are extremely busy or out of the country, will notify you in advance if application process will be longer than stated above.

If you references, landlord(s) and/or employer(s) are unavailable and/or do not respond. Turnaround times can be delay.


Move-ins are completed on Tuesday thru Friday at 11:30 am. Make arrangements for all parties signing the lease to be in attendance. All tenants signing the lease must perform and sign move-in inspection form. If you need to move-in after our stated time and/or on the weekends and/or holiday; there is an additional after-hour move in fee that must be paid in advance to compensation leasing staff for their time.



All application fees are non-refundable regardless of the leasing decision once payment is submitted.

If you're application is APPROVED; you must complete and sign the Hold Fee/ Reservation form and turn in Hold Fee in order to take the property off the market for rent. We will continue to show property and take applications until this time. In the event, another applicant is approved and submits completed hold/reservation form and hold fee prior to receiving your paperwork and hold fee, the property will be held for the new applicant and your application fee is non-refundable.

If we cannot get in touch with you regarding your lease signing or anything that involves the pre-approval of your application and we are unable to reach you or hear back from you within 3 business days, we reserve the right to forfeit any application fees, admin fees, hold fees, etc. paid to compensate for wasted time.

All properties are for residential use ONLY. No home businesses unless authorized in writing prior to application. (Additional licensing requirements and insurance will be required)

Newcomers/Transfers/Relocating: Income must be local. If you are transferring with your job, you must be able to show proof of transfer from verifiable businesses through the company website, etc. We cannot accept transfer letters from non-verifiable entities. Phone numbers must be listed on company website or online reliable sources such as, not cell phones.


Hold Fee is the same as the rental amount unless otherwise stated on the rental listing. Hold Fee should be paid online. You may also pay by Certified Check or Bank Issued Money Orders ONLY. (NO OTHER MONEY ORDERS OR CASH)


Showing Instructions

You must be at initial showing without any assistance from us in accessing the home. Please do not provide your clients lockbox codes. In the event, your client leaves home unsecured; agent and/or agent's clients may be liable for damages to the home. Please allow 24 business hours (M-F) to provide access information. Submitting an application: Please have your client review application requirements/things to remember above prior to submitting any application fee. Application fees are non-refundable.


Instructions on Getting PAID:

Please submit your Broker's W9. This form is required for payment and Thanks for showing!




Bedroom Count Must Match your RTA. Our Landlords will not remove any doors or accept side payments ** We will not complete an RTA prior to application approval**


Please read listing to determine whether or not pets are accepted. Each landlord is different. In the event pets are accepted, the following will apply: No more than two animals are allowed per home. Animals must at least six (6) months of age. Pet fees will be charged based on pet size. Non Refundable Pet Fee starts at $350.00, pet rent $35 per month and landlord will required rental insurance. All animals (other than service animals for residents with disabilities) must be approved by landlord prior to making application. For information regarding qualified service animals Click Here. Poisonous and Exotic animals are not allowed.

Aquariums will be allowed with a 20-gallon maximum only with proof of rental insurance for the entire term of the lease.

* *Total Debt to Income Ratio cannot exceed 41% of your gross monthly income**

Example 1 - Your income is $3,000 per month before taxes. Your current rent is $1000 per month and per your credit report your monthly debt/payments listed on your credit report cannot total more than a$230.00 per month

Example 2 - - Your income is $3,000 per month before taxes. Your current rent is $700 per month and per your credit report, your monthly debt/payments listed on your credit report cannot total more than a$530.00 per month

Example 3 -If it is more than one income, all incomes will be combined and monthly debt/payments listed on all credit reports to determine Total Debit to income to ratio to the household.

**Criminal Background Check Information**

The application will not be approved for any of the following related reasons that have occurred within the timeline identified below prior to the application deadline date regardless of the applicant’s age at the time the offense was committed. Review of criminal history reports are based on the date of disposition.

Felony Offense

Crimes against a Person or Property 10 years

Drug Related Offenses 7 years

Theft by check related offenses 7 years

Cruelty to animals related offenses 7 years

Worthless check and/or counterfeit check related Offenses 7 years

Sex-related offenses and Terrorism related Offenses will not be considered

Prostitution-related offenses 7 years Weapons related offense 7 years

Felony offenses that do not fall within categories above (ex: traffic, DUI) felony DUI 7 years; 5 years Active status on Probation and Parole off Probation/parole for 5 years

If you were charged with/or have committed any crime involving fraud, your application will not be considered.