Effective Date: Monday 12th June 2023
These terms and conditions (the "Agreement") govern the collection, storage, and use of client data by ZOE Foundation Australia Limited (referred to as "we," "us," or "our") in connection with the services we provide to our clients (referred to as "you" or "your"). By utilising our services, you accept this Agreement.
1.1. We may collect and process personal information and data about you and your business, including but not limited to your name, contact information, financial data, and other relevant details necessary for the provision of our services.
1.2. We will collect client data through various means, including but not limited to online forms, emails, and direct interactions with our representatives.
2.1. We will use the client data solely for the purpose of providing our services to you, managing our relationship with you, and improving our services.
2.2. We may use the client data to communicate with you, respond to your inquiries, and provide relevant information related to our services.
2.3. We may use aggregated and anonymised client data for analytical purposes, market research, and improving our services.
3.1. We will maintain appropriate technical and organisational measures to safeguard the client data against unauthorised access, disclosure, alteration, or destruction.
3.2. We will not disclose or share client data with any third parties, except as required by law or with your explicit consent.
3.3. We may engage third-party service providers to assist in providing our services, subject to their adherence to strict confidentiality obligations.
4.1. We will retain client data only for as long as necessary to fulfill the purposes outlined in this Agreement, unless a longer retention period is required by law or to comply with legal obligations.
4.2. Upon both the termination of our services and a written request to remove, we will securely delete or anonymise client data, subject to any legal requirements or legitimate interests that necessitate the retention of certain information.
5.1. You represent and warrant that you have the necessary rights and permissions to provide us with the client data and authorise its use as outlined in this Agreement.
5.2. You are responsible for the accuracy, completeness, and legality of the client data provided to us.
5.3. You agree to comply with all applicable data protection laws and regulations regarding the collection, storage, and processing of personal data.
6.1. We will not be liable for any loss, damage, or unauthorised access to the client data resulting from factors beyond our reasonable control, including but not limited to acts of third parties, technological failures, or force majeure events.
7.1. We reserve the right to modify or update this Agreement at any time. We will notify you of any material changes and seek your consent if required by applicable laws.
7.2. Continued use of our services after the effective date of the modified Agreement constitutes your acceptance of the revised terms.
8.1. This Agreement shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in Australia.