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Chromebook Troubleshooting
Updated automatically every 5 minutes

Are you experiencing problems with your Chromebook that need to be addressed by tech support? Please send an email to or

Tell them your first and last name and grade level as well as the name and room number of your Homeroom teacher (if applicable) in case they need to get in contact with you. Explain the nature of your problem in as much detail as possible.

Then take your Chromebook to the DHS Media Center and turn it in to Mrs. Root or Mrs. Thompson so that a technician can diagnose the issue and begin resolving it soon as possible. Thank you!

Below is a checklist of additional suggested information to include in your email.