Blackboard Procedures

Procedure Title

Blackboard Procedures for Faculty, Staff and Students

Approval Date

April 2018

Revision Date

April 2019

Version

1

This document outlines a formal set of procedures OIT has created as applied to the Blackboard Learning Management System. Please use the links below to select a section, or scroll down to view the details.

Request to use Blackboard for Teaching

Blackboard Account Creation Process

Course Enrollments

Enroll Graduate or Teaching Assistant(s) in Blackboard Courses

Creation of Non-Morgan Accounts for Researchers, Partners, or Vendors

Copying Blackboard Course Content

Course Availability

Manual Deletion or Addition of a Student to/from a Blackboard Course

Student Availability in a Blackboard Course

User Roles

Limited Administrative Access

Faculty Blackboard Course Responsibilities

Course Management & Grading:

Grade Disputes and Academic Dishonesty Process

Academic Dishonesty

Blackboard Outages

Request to use Blackboard for Teaching

Empty Blackboard course shells are automatically created for all course sections. If you are a faculty member who would like to use Blackboard Learn for your course, please familiarize yourself with Blackboard by accessing http://www.morgan.edu/ats -- and clicking on the Blackboard menu link.

Blackboard Account Creation Process

All Blackboard accounts are automatically generated by WebSIS.  Service Desk and Academic Technology Services staff do not manually create Blackboard accounts for students, staff or faculty. If there is a need for a third party to have a Blackboard account, please see procedures outlined below.  Account creation is scheduled to run at 5:30 AM and 1:30 PM daily.

Course Enrollments

Blackboard and Banner/WebSIS are integrated. Students who have registered using WebSIS, as well as faculty who have been assigned in WebSIS by their department, are automatically enrolled into their Blackboard courses.  Enrollments  are scheduled to run at 5:30 AM and 1:30 PM daily. Students who report they do not see their Blackboard courses, should contact their instructor.  The Service Desk and Academic Technology Services will not manually enroll students into Blackboard courses; faculty may contact our offices if special circumstances apply.

Enroll Graduate or Teaching Assistant(s) in Blackboard Courses

Faculty are responsible for enrolling any users that are not registered students, including teaching assistants and graduate students. 

Creation of Non-Morgan Accounts for Researchers, Partners, or Vendors

Creation of special Blackboard accounts for third party vendors, or outside research partners, are approved on a case by case basis.  A request must be made in writing to the Blackboard administrators by completing Third Party Request form.

Copying Blackboard Course Content

Faculty may copy their own course content between semesters. Instructors who wish to “share” their course content with another instructor may do so. The original instructor must grant permission to copy their Blackboard content to another instructor’s course by completing the  Course Copy Request form to request the copy.

Course Availability

Blackboard courses are set to be available based on TERM dates.  Faculty may view and edit courses that are unavailable; however, students no longer have access to these courses.  Please encourage students to save any content items they will need for future study.

Manual Deletion or Addition of a Student to/from a Blackboard Course

Faculty may be required to manually delete students who are no longer enrolled in their courses, as directed by Academic Affairs.  WebSIS is always the official roster for any Morgan State University course.  Students contacting the Service Desk or Academic Technology Services to be added or removed from a course will be redirected to the instructor.

Blackboard and WebSIS are synchronized to automatically enroll students from WebSIS into Blackboard courses.  If a student needs access to complete a course, or any other special access, it is the responsibility of faculty to enroll the student.  The Service Desk and Academic Technology Services will not manually enroll students into Blackboard courses; instructions may be found on the Academic Technology Services website, under the Blackboard link.

All students enrolled in any Blackboard course MUST have a valid and active student username.  Morgan State University employees who are enrolled as students in Morgan State University courses, will be issued a student user account.

Student Availability in a Blackboard Course

Faculty may make a student available or unavailable in a course.  A student who is unavailable does not have access to the Blackboard course, but his/her grades and records will remain in the course Grade Center.  

User Roles

A user can be assigned only one course role at a time. By default, Faculty and Students will be enrolled via direct transfer from the Banner/WebSIS system with the role of either “Instructor” or “Student” respectively. Other roles are used as follows:

Limited Administrative Access

Limited Administrative access to Blackboard Learn can only be granted by the Blackboard Administrator.  Limited Administrative access is granted to department chairs who need access to courses offered within their department (often for content management purposes). Chairs who request limited access can search for, enroll in, and copy courses specifically designated to them.  Chairs wanting access must request this every semester. 

Use this form to request limited Blackboard Administrative Access.

Faculty Blackboard Course Responsibilities

Course Management & Grading:

Blackboard courses contain tools that instructors should use to manage students, as well as to log or monitor student behavior within the course.  It is the responsibility of faculty to manage their Blackboard course tasks, including, but not limited to the following:  

Faculty who need assistance with finding or using these tools/reports may contact Academic Technology Services, or refer to the Blackboard support website.

Refer students to official Blackboard help tools website.

Disputes between faculty and students should be handled by the faculty or escalated to the department Chairperson.

Grade Disputes and Academic Dishonesty Process

If students enter into a grade dispute, faculty are to follow proper procedures as outlined by their school, the Graduate School or Academic Affairs.  

Academic Dishonesty

Faculty who suspect students have engaged in dishonest conduct must follow the procedures and guidelines set forth by their school, the Graduate School and/or Academic Affairs.

Blackboard Outages

All Blackboard outages and maintenance periods will be reported to faculty, staff and students via email from OIT_Notices@morgan.edu  

 Last Update: 4/4/2018